Total complaints
1
Filed since Free
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since Free. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Free
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| refusing to respond to my many disputes or provide me with proof of why account is continuing to be reported as past due and why they continue to post payments to previous months | 1 |
| Issue | Complaints |
|---|---|
| checks and banking statements were sent to dispute Freedom Mortgage reporting account as being past due. FCRA 623 ( b ) ( 2 ) - Disputes stated that companies like Freedom Mortgage don't spend the money to import databases from one system to another | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Free, and the most recent logged activity is Freedom Mo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "refusing to respond to my many disputes or provide me with proof of why account is continuing to be reported as past due and why they continue to post payments to previous months", and the single most common underlying issue is "checks and banking statements were sent to dispute Freedom Mortgage reporting account as being past due. FCRA 623 ( b ) ( 2 ) - Disputes stated that companies like Freedom Mortgage don't spend the money to import databases from one system to another".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX. has a 0% timely response rate to CFPB complaints.
The most common issue reported against resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX. is "checks and banking statements were sent to dispute Freedom Mortgage reporting account as being past due. FCRA 623 ( b ) ( 2 ) - Disputes stated that companies like Freedom Mortgage don't spend the money to import databases from one system to another" in the "refusing to respond to my many disputes or provide me with proof of why account is continuing to be reported as past due and why they continue to post payments to previous months" product category.
Read our methodology — how this data is sourced, computed, and verified.