2026 data Public-data reference. official source

Companies: O

Companies starting with O that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.9K companies starting with "O"

Showing 4.9K–5.0K of 5.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
or the violation of consumer ( s ' ) trust. They are not absolved of their duty by checking some boxes and passing costs on to their customer. 1
or the wait was going to be 45 minutes ( second request to speak with a supervisor ) 1
or the XXXX dollars a month. She said it was my fault for not keeping up with account. when I asked to see documentation for when this occurred 1
or the XXXX XXXX XXXX. 2
or their ability to treat their customers with fairness and respect. 1
or their claimed investigation. They refuse to provide us with any of this information when we are on telephone calls with them 1
or their logic if they are deliberately withholding this information from the customer. 1
or their matrix on how they are deciding who is a party to the settlement 1
or their name is not on the Deed of Trust XXXX 1
or their responsibilities for resolving. I have only received the fraudulent cancelled check in the mail as a matter of normal bank operations. Any verbal communication with representatives has been from my initiation 1
or their review process when I asked.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
or them purposely trying to sabotage my good standing name and credit score? 1
or there is an electrical/charging defect. 1
or they are simply dragging their feet. 1
or they did n't receive the proof of payments or they gave me the run around with what might have happened to my payments. For each payment they claimed they did n't receive I sent the exact proof they requested. This remained a revolving unsettled issue 1
or they have a financial system that they are using theft to get revenue.Or maybe its just some odd misunderstanding but either way I would like my money back. I contacted my bank and told them on XX/XX/XXXX and they told me to talk to XXXX about the issue.,,FIRST INTERSTATE BANCSYSTEM 1
or they just sit in silence instead of responding. It has now been 4 months and my account still has not been corrected.,Company believes it acted appropriately as authorized by contract or law,Michigan Mutual 1
or they may seek to mitigate the damage afterward if they are aware of potential avenues toward that end. ' '' See FTC v. XXXX XXXX XXXX XXXX 1
or they prevented me from doing appraisals by blacklisting me another way. 1
or they saw the error 1
or they should have contacted me. I 've was notified by XXXX XXXX that XXXX XXXX of BOA advised him they would not contact me. 1
or they would just change the comment instead of deleting it ( example : changing customer disagrees '' to under investigation '' ) 1
or they would repossess my vehicle. My loan term is not 24 months as I was sold into believing 1
or things in action 2
or third parties. The only communication permitted by law after receipt of this notice is : 1. A single written notice confirming that you will cease all further contact ; or 2. Written notice of any specific legal action you intend to take. 1
or third parties. The only communication permitted by law after receipt of this notice is : XXXX. A single written notice confirming that you will cease all further contact ; or XXXX. Written notice of any specific legal action you intend to take. 1
or third-party action; and ( b ) identify a copy of every document relating to such facts. 1
or third-party collection agencies 1
or third-party collection efforts. 1
or third-party communication. 2
or third-party contact. 2
or third-party data was used 1
or third-party servicer. 1
or those obtained directly from the bureaus. A letter has been issued to you via mail with your Navy Federal score and additional information in regards to your application decision. 1
or thousands of other customers and NewRez is benefiting from the late payments of thousands of their customers ''. 1
or threat 1
or threats of legal action. 1
or three years after you default. The creditor stops its collection efforts 3
or through a third party vendor like LexisNexis. This leads me back to XXXX. If the courthouse did not send the information to the credit bureaus ( directly or indirectly ) 1
or through a third party vendor like XXXX. This leads me back to Equifax. If the courthouse did not send the information to the credit bureaus ( directly or indirectly ) 1
or through any other medium.,,Block 1
or through any third parties ; and Cease any communication at times or places known 2
or through any third parties. 1
or through any third party. 1
or through any third party. This includes any attempt to collect 1
or through mail as stated by the FCRA before you decided to park invalidated and inaccurate debt on my consumer reports. I will not be sending 5 - 10 letters back and forth with this company I'm only sending 2 1
or through one of their phone agents. Then I found out they make extra charges 1
or through third parties 6
or through third parties. 2
or through third parties. Any further contact from your company that does not comply with this statute may be documented as a violation of federal law. 1

About this letter-indexed view

This page lists every company beginning with the letter O that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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