Total complaints
1
Filed since Dist
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or their logic if they are deliberately withholding this information from the customer.'s complaint history from CFPB public records. 1 consumers have filed complaints since Dist. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Dist
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or their logic if they are deliberately withholding this information from the customer.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it appears that Citibank is accusing me of attempting to defraud the bank. In my response of XXXX XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| by asking them to consider if I fit the profile of someone of that nature. I am : a long-standing ( 11 years ) customer of Citibank XXXX years old an educated man with a XXXX a recipient of a prestigious XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or their logic if they are deliberately withholding this information from the customer. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Dist, and the most recent logged activity is Disturbing, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or their logic if they are deliberately withholding this information from the customer. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it appears that Citibank is accusing me of attempting to defraud the bank. In my response of XXXX XX/XX/XXXX", and the single most common underlying issue is "by asking them to consider if I fit the profile of someone of that nature. I am : a long-standing ( 11 years ) customer of Citibank XXXX years old an educated man with a XXXX a recipient of a prestigious XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or their logic if they are deliberately withholding this information from the customer.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or their logic if they are deliberately withholding this information from the customer. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or their logic if they are deliberately withholding this information from the customer. has a 0% timely response rate to CFPB complaints.
The most common issue reported against or their logic if they are deliberately withholding this information from the customer. is "by asking them to consider if I fit the profile of someone of that nature. I am : a long-standing ( 11 years ) customer of Citibank XXXX years old an educated man with a XXXX a recipient of a prestigious XXXX XXXX" in the "it appears that Citibank is accusing me of attempting to defraud the bank. In my response of XXXX XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.