2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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3.0K companies starting with "M"

Showing 2.5K–2.5K of 3.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
my information did not match their records. I called Shellpoint on XXXX XXXX and after they confirmed my identity 1
my information was disclosed to several external entities for further collection efforts. Notably 1
my initial account with XXXX was opened at a branch in XXXX XXXXXXXX XXXX located on XXXX XXXX. And thus 1
my initial communication with Jefferson Capital Systems 1
my input box fields data 1
my instructions were refused. Pursuant to the Federal Reserve Act ( Section 29 ) 2
my insurance 1
my insurance agency had already closed the claim because everything had been taken care of on their end and my end. I am literally just waiting around for them to actually process a check that was now sent to them not once but twice. I just want to be done with Carmax and never use their services again. I just want my account closed out because they have been paid.,,CarMax 1
my insurance carrier at the time. The first Ive heard about it was now that its been sold to this organization.,,AVANTE,VA,232XX,,Consent provided,Web,2020-03-11,Closed with explanation,Yes,N/A,3559280 1
my insurance carrier at the time. The first Ive heard about it was now that its been sold to this organization.,,Cascade Capital 1
my insurance company 3
my insurance company ). What's this? I 1
my intention to avoid paying any obligation that is lawfully owed by me. In order to make arrangements to pay an obligation which may be lawfully owed 1
my intention to avoid paying any obligation that is lawfully owed by the Claimant. In order to make arrangements to pay an obligation which may be lawfully owed 3
my intention to buy-down the full XXXX points in addition to XXXX points from the seller was communicated to her in writing. However 1
my interest has again risen to nearly {$40.00} 1
my interest rate is climbing higher each month as I wait to hear a response from them. It's amazing these fools got chosen to handle student loans by the federal government! What a failure of a company! 1
my interest rate was reduced by XXXX % ( at that time 1
my interest rates will be much higher 1
my investment. 1
my investment. In news reports I hear that XXXX XXXX claims to be overwhelmed with applications for modifications. As a result 1
my issue is immediately found 1
my issue was not resolved on their level. 4
my issue with the credit score 1
my job is very demanding 1
my job requires a background clearance and if your expert fraud team only shuffled papers in their attempt to identify the real criminal that committed theft against your company and in the process my clearance is disrupted in any manner 1
my kids and I will be on the street. I just do not know what to do. Please help. Thanks. 1
my kids would not have eaten 1
my kindest and most patient of all ways ) 1
my landlord received a message from a woman named XXXX for me claiming she was from Worldwide '' and that she had to speak to me. She left a phone number that was similar to XXXX XXXX 's XXXX ( XXXX XXXX number is XXXX ). I then received a phone message as well stating that she was having a meeting about the file in the morning. 1
my landlord restricted the use off ACH payments and I was forced to use a debit card which now requires a significant fee for a payment that had been able to be without charge in the past. In addition 1
my laptop order canceled 1
my last communication with them was today XXXX. I think that's a total of 22 days. In what world is that too long a time period to reopen 1
my last month Experian credit file report dated on XX/XX/2021 1
my last month XXXX credit file report dated on XX/XX/2021 1
my last payment to them was in XXXX of XXXX 2
my lawyer is looking at the legality of their business 1
my lease ends in XX/XX/XXXX and I have no idea what to do. 1
my lease should be considered void or terminable without penalty. 1
my legacy 1
MY LEGAL NAME HAS NEVER CHANGED AFTER MY BIRTH IN XXXX ; THEREFORE 1
my letter left the XXXX 2
my letter to Equifax 1
my liability depends on how quickly I report it. In my case it is {$50.00}. Chase bank ignored all this. Please see attached pdf files. Thanks 1
my life 2
my livelihood. 1
my loan amount was {$160000.00} at 3.75 % APR which has been a {$750.00} monthly payment and currently has a balance of {$140000.00}. 1
my loan balance was {$10000.00}. The historical minimum payment was {$50.00} before XXXX decided to close the HELOC. Since then 1
my loan had been declined and a pre approval had never been issued. As a result 1
my loan has been put on hold. It has been three years and they still tell me to wait. The loan has been on hold but interest has accumulated. I owned {$32000.00} at the beginning of the loan and now they say I own {$38000.00}. So they will be making {$6500.00} in interest for those three years while telling me lies to hold on 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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