2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 4.7K–4.7K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I later realized that XXXX was never going to add the XXXX courses. 1
I lawfully requested documentation such as signed agreements 1
I learned from my mistake 1
I learned from the legitimate escrow officer that they had not received the money. Upon investigation 1
I learned I had forfeited the bonus offer 1
I learned of the Department of Education policy change extending IDR recertification deadlines to XX/XX/XXXX. This Department of Education policy also stated that for borrowers like me who had already recertified prior to XX/XX/XXXX and seen an increase in their monthly payment 1
I learned reporting need to happen within 60 days 1
I learned that a down payment was required to start that plan. This was information that remember Shellpoint had informed me of earlier. ( I reported this as well ). When I spoke to a Shellpoint representative 1
I learned that all of us had been drugged. I immediately contacted my bank using a friends phone to report the stolen cards. Unfortunately 1
I learned that bank assessed additional {$87.00} interest on XXXX XXXX 1
I learned that coil was the problem ; and XXXX did not identify it in spite of the leak. 1
I learned that I have been labeled a securitized finance product. Please help me and others like me to be protected against foreign predatory financial institutions and all of their agents acting on their behalf 1
I learned that I pre-qualified with another lender with the requested amount of {$500000.00}. 1
I learned that it is ongoing since 2022 without any real solution ever been made available. The company has known about the problem but refuses to do something in order to prevent it from affecting others. In all honesty 1
I learned that the account registration had not been competed for some reason and as a result 2
I learned that the previous home owner had redone all the plumbing and electric in the property without permits or knowledge and that it regularly flooded. The plumbing was done so poorly the house was filling with sewer fumes and I had to move out on XX/XX/XXXX. I can provide the letter confirming this from a plumber. The electric was so poorly done 1
i learned that their customer service team had no qualms about berating and degrading their bank branch manager. And had to make a best-guess about how much to pay to not be late on my next month 's bill 1
I learned that this cease & desist 4
I learned that XXXX XXXX made over XXXX attempts to get me financed with a lender ( in which my credit report was hit with XXXX hard inquires ). Finally 1
I learned that XXXX XXXX was fraudulently making statements about his licensure and 1
I learned today that my checking account was debited for the purchase and not my credit card - and there's nothing PayPal will do to correct this mistake. 1
I learned yesterday ( XX/XX/XXXX ) 1
I leased this car 1
I left 1
I left a detailed message about my problem. I never received a call back. 1
I left a message that I called to request that my money be returned to my account. It was taken illegally and want it back now. This occurred at XXXX : XXXX XXXX today XX/XX/22. It is now XXXX : XXXX as I propel my claim again 1
I left a voice mail message and briefly explained the reason I was calling 1
I left a XXXX review on XXXX Upon submitting that review 1
i left because they were sending money and canceling my loans mid term. I didn't understand. They kept fighting with me about it. XXXX they took the money that was already awarded to me 3
i left message but no return call. I called XXXX different times on XXXX different dates 1
i left message for her to call me but she has not till date called me back. 1
I left messages on XXXX voice mail to say that the copies of the drivers licenses were ready to be sent and that I needed the promised instructions 1
I left that conversation positive and confident that I would qualify. Also left me back at the website trying to understand all the information and piece it together. I found an answer that FFEL was not eligible for reimbursement. 1
I left the ATM without my debit card. {$300.00} was taken out of the ATM that evening or night and the truck behind me XXXX have installed a skimming device to get my pin. I did not enter my pin and withdraw {$300.00}. 1
I left the bank. 1
I left the issue 1
I legally have a right to know that my signature is being sold/transferred to another party and the process of the finance charge. The contract is a XXXX XXXX XXXX not a XXXX XXXX XXXX as stated on top which is another lie and violation. The contract was with XXXX 1
I let her know that a lawsuit will be commenced 1
I let him talk me into leaving my account open. 1
I let my guard down and sent the next couple of payment in without using certified mail. 1
I let the representative know that I would be sending a certified debt verification letter to the collections company. 1
I let the service know that my situation was kinda alerting me to fact that their verification process is not so 100 %. No reply really from them. So I continued my claims and fighting the identity theft with creditors 1
I let them know that in the four years I called in to make my monthly payments 1
I let them know that on the date of the fight 1
I like to know where did go the mortgage payment I have made? why I can not ask for help but only XXXX XXXX XXXX. she is the one who made the mistake of taking my monthly mortgage payment and depositing under different locations. 1
I likewise filed a police report with the local XXXX Washington PD. 1
I listed my reasons for disputing the information. I have enclosed it again and request that you reply within a reasonable amount of time. 1
I listen to it 1
I listened to an estimated XXXX hours of jazz while being bounced around from XXXX @ BankofAmerica to the next and XXXX supervisor to the next. I was told at least 15 different things by the XXXX representatives. I flew back to XXXX. 1
I listened to this Fed Loan Servicer customer rep 's advice and didn't make a payment in XX/XX/XXXX. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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