2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 3.7K–3.8K of 25.6K

Company Complaints
I have disputed XXXX accounts 1
I have documentation of all my attempted communications with XXXX as well as the day I went in to his branch to see him in-person. 1
i have done every thing I can to have them fix the problem. Including an internal investigation awaiting for them to see that they made a mistake and fix the problem. The refund was done as a purchase transaction 1
I have done everything I can in good faith to attempt to work something out with SN Servicing Corporation and XXXX XXXX. My balloon payment was due XX/XX/XXXX. SN Servicing Corporations whole approach with me has been nothing but a dog & pony show 1
I have done everything they have asked. All is documented.,,Seterus 1
I have done my due diligence to resolve this matter but have received no help.,,CAPITAL ONE FINANCIAL CORPORATION,MD,20747,,Consent provided,Web,2020-11-23,Closed with explanation,Yes,N/A,3970391 1
I have done NOTHING wrong. 1
I have earned the benefit of bringing 2 guests free of charge to Amex Centurion lounge throughout the year of XXXX 1
I have either been ignored or received repeated template FAQ responses that do not allow me to resolve the problem. 1
I have enclosed the following information to demonstrate my identity : A copy of my U.S. Passport Two bills addressed in my name and delivered to my address of record A copy of Page 1 of the Partners Credit & Verification Solutions credit report used in considering my loan application which demonstrates that Experian sold my information and that this is the same information I have provided to you in the List of Accounts presented above. 1
I have enough on my plate at this time as a parent 1
I have escalated this to a factual report FOR THE 6th time based on my own investigation. All my reports have been duly documented and saved 6
I have escalated this to a factual report FOR THE XXXX time based on my own investigation. All my reports have been duly documented and saved 1
I have exhausted all forbearences 1
I have experienced actual loss of money 1
I have experienced discrimination in violation of the Americans with Disabilities Act ( ADA ). 1
I have experienced more expensive auto insurance 1
I have explicitly requested that American Express cease these calls due to the stress and disruption they are causing. Despite my clear requests 1
I have faced continued bad faith reporting and insufficient documentation from these entities. 2
I have faced homelessness. If this issue is not rectified promptly 1
I have failed to be fully immunized as I am not going to go back for my third and final round of the immunization because of their deceptive business practices. 1
I have failed to see any resolution. 3
I have fees I didn't incur 1
I have filed many complaints to Citi customer service as well due to the highly unethical and unprofessional behavior I experienced. Thank you so much for reading this 1
I have filed over * * 25 CFPB complaints * * 2
I have followed EVERY step 2
I have followed up several times 1
I have fought long and hard to try to keep my home and lower the payments I am sure you can understand this. But despite my best efforts 1
I have found information regarding debts that are being claimed against me. 3
I have found it difficult to interact with others and I really just want to sleep all the time. Once the day comes to pay the {$3100.00} my XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am concerned that dealing with this agency will only worsen my symptoms. 1
I have found multiple items that are unverifiable 3
I have found that some of the previously removed inaccurate items were reinserted into my credit report without the proper notification 3
I have found that these items are still being reported on my credit report 1
I have found that this company is in violation of the Fair Debt Collection Practices Act 1
I have found that this particular field does not meet that requirement. I urgently request that the following inaccurate item be fixed immediately in order to correct the credit report. 1
I have found this account to be : - Unverifiable debt - no original contract or itemized statement provided- Incomplete chain of title- Inaccurate dispute notation This is in violation of : - 15 U.S.C. 1681i - Reinvestigation of disputed information- 15 U.S.C. 1681e ( b ) - Reasonable procedures to assure maximum possible accuracy- 15 U.S.C . 1692g ( b ) - Debt collector 's obligation to validate deb,,ENCORE CAPITAL GROUP INC.,RI,02895,,Consent provided,Web,2025-07-28,Closed with explanation,Yes,N/A,14921447 1
I have found this to be troubling because out of the {$16000.00} loan I only have {$1400.00} left to pay off 1
I have founded many different companies 1
I have four post-graduate college degrees and this is not straightforward. 1
I have gotten conflicting and confusing answers from SLS representatives. 1
I have grave concerns this means that I will be short-changed on the relief to which I am entitled. 1
I have had a new verified phone number since XXXX. The old number shows no place in my info 1
I have had a very difficult time trying to obtain US Veteran housing. 2
I have had a XXXX year long relationship with Bank of America with no prior issues. This should be seen as obvious fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
I have had an arduous time securing a reputable XXXX within my budget and my household is now at risk to the elements of winter 's approach. The pending repairs have also prevented me from renting XXXX of my rooms and I am unable to use another room for my studio work. This process has been excruciatingly cumbersome and nerve-wracking ; draining me physically 1
I have had extended hotel and rental car expenses 1
I have had multiple fraudulent accounts appear on my credit report 3
I have had multiple transactions blocked on the following dates : XXXX/XXXX/XXXX 1
I have had my mail stolen. Although the credit bureaus have frozen my credit file 1
I have had MY money ripped from my account without my permission!! Very frustrating! I requested that my account be closed and the overpayment be refunded.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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