Total complaints
1
Filed since Sych
2026 data Public-data reference. official source
I have had a new verified phone number since XXXX. The old number shows no place in my info
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have had a new verified phone number since XXXX. The old number shows no place in my info's complaint history from CFPB public records. 1 consumers have filed complaints since Sych. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Sych
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I have had a new verified phone number since XXXX. The old number shows no place in my info complaint mix by product
- even though 1 100.0% – 0% relief
How I have had a new verified phone number since XXXX. The old number shows no place in my info's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| even though it is incorrect | 1 |
Top States
| State | Complaints |
|---|---|
| but when I try to verify to change my info | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Synchrony refuses to remove my old phone number as a verification means to update my personal info or report my income. The site wants to send a text to an old canceled XXXX number. I changed it in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I have had a new verified phone number since XXXX. The old number shows no place in my info
I have had a new verified phone number since XXXX. The old number shows no place in my info has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sych, and the most recent logged activity is Sychrony r, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have had a new verified phone number since XXXX. The old number shows no place in my info reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "even though it is incorrect", and the single most common underlying issue is "Synchrony refuses to remove my old phone number as a verification means to update my personal info or report my income. The site wants to send a text to an old canceled XXXX number. I changed it in XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have had a new verified phone number since XXXX. The old number shows no place in my info: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I have had a new verified phone number since XXXX. The old number shows no place in my info have?
I have had a new verified phone number since XXXX. The old number shows no place in my info has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I have had a new verified phone number since XXXX. The old number shows no place in my info respond to complaints on time?
I have had a new verified phone number since XXXX. The old number shows no place in my info has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I have had a new verified phone number since XXXX. The old number shows no place in my info?
The most common issue reported against I have had a new verified phone number since XXXX. The old number shows no place in my info is "Synchrony refuses to remove my old phone number as a verification means to update my personal info or report my income. The site wants to send a text to an old canceled XXXX number. I changed it in XXXX" in the "even though it is incorrect" product category.
Read our methodology — how this data is sourced, computed, and verified.
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