2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 3.6K–3.6K of 25.6K

Company Complaints
I have been in contact back and forth between both the car dealer ( XXXX XXXX XXXX ) and financing company VW Credit 1
I have been in contact with a credit lawyer about my situation 7
I have been informed again that my request to cancel PMI has been denied. When asked why 1
I have been informed over the phone that Chase bank has chosen not to do business with me and will not allow me to open a new checking account or credit card. The bank representative informed me that this ban '' would last at least five years 1
I have been informed that I owe the amount specified in the agreement 1
I have been informed that this account carries a debt in my name 1
I have been informed that XXXX has removed the erroneous bankruptcy from my credit file and sent information to TransUnion 1
I have been kept in the dark 1
I have been living in for more than XXXX years now. 1
I have been making the lease payment if they tried calling me or sent me a payment for the excise tax in the mail at the updated address I would of paid it 1
I have been met with a frustrating cycle of vague explanations 3
I have been met with vague 1
I have been misled and while I provide the information requested 2
I have been nervous to use my credit cards 3
I have been notified of interest rate adjustments via letter and/or email so I know to expect them. In this case 1
I have been on PayPal 's radar as a political dissident. That must stop and I must be allowed access to my account and any funds I receive through it at any time 1
I have been on processing forbearances while I wait for this plan to be applied 1
I have been on the phone a number of hours with XXXX trying to get answers on why we continue to be in default on our mortgage. If anyone could listen in on the recorded calls I've had regarding the situation 1
I have been out of work since XX/XX/year> 1
I have been paying much more every month for the life of such loan. This is fraud. This is systematic and willful fraudulent activities 1
I have been paying this card on time every month for at least a month and I have ALWAYS called in advance if I was going to have an issue with paying. Always. My credit score is not that great and the LAST thing I want to do is pay and I am always willing to negotiate. Some people are still effected by the pandemic and being able to work. Capital One understood this when I used to call them back in XXXX. But anyway... 1
I have been penalized for bank transfer errors 1
I have been placed on a temporary forbearance period 1
I have been quoted varying amountsfirst approximately {$2000.00} 1
I have been redirected and they have been unable to locate the documentation that would help explain the payoff amount. 1
I have been repeatedly told to go through the warranty 1
I have been shouted at 1
I have been talking to a lot of people that are experiencing the same issue. It is not fair when someone like me works so hard and because some people decide not to do their job well I have to go through all this madness just to get my information corrected. This is causing me a lot of stress 1
I have been their customer for 15 years so they know I am not self-employed. Third 1
I have been told by my customer relationship manager that if I make my contractual payments 1
I have been told it would be 3 days 1
I have been told that my account has not been closed yet and that my funds still can not be released. 1
I have been told that this amount can not be lowered. Now I am concerned that to apply for loan forbearance will only exacerbate the problem. What I would like is recognition for payments made over the course of this loan ( although it appears that a complete payment history no longer exists ) and I would like loan forgiveness. 1
I have been told the process would take 15 business days 1
I have been trying every means possible to enlist Seterus ( the loan servicing company for XXXX ) 1
I have been trying to resolve this issue with Newrez and XXXX XXXX XXXX ( acting on behalf of Newrez ). Despite my efforts 1
I have been unable to make 4 of the 120 qualifying monthly payments towards PSLF and I am still owed {$540.00}. Working with MOHELA has been extremely frustrating. The wait times to speak to someone have always been longer than an hour and my requests have not been processed at all 1
I have been unable to manage this account or its associated purchases. The account balance and ownership do not belong to me. I respectfully request the prompt removal of this account from all credit reports. Enclosed 1
I have been unable to obtain complete records that Synchrony confirms it maintains. 1
I have been unable to reach anyone at the telephone I made the claim. Past 10 days the automated number disconnects when you request to beconnected an agent. I just received a letter from XXXX stating after their investigation they were declining my claim on card ending XXXX. The card with un-authorized charges ended with XXXX. Card ending XXXX is the replacement card Ive yet to receive. I would appreciate any help you can extend. XXXX XXXX XXXX XXXX XXXX XXXX XXXX,,AMERICAN EXPRESS COMPANY,NY,12550,,Consent provided,Web,2022-03-07,Closed with explanation,Yes,N/A,5292257 1
I have been unable to receive any clarity whatsoever on how or why this happened 1
I have been unable to receive any support. As suggested by a Capital one agent 1
I have been unable to register my car in the state of SD and have paid a couple of very expensive traffic tickets as a result. This loan was predatory in nature to begin with and that's on me for having low credit when I was younger but I have paid way more for this car than its worth 1
I have been unable to secure a mortgage 1
I have been unable to work for XXXX for several months 1
I have been unjustly denied approvals for essential business-related matters 1
I have been unsuccessful at rectifying the lender 's mistake and now it will cost me my house. 1
I have been using both credit cards. However 1
I have been very Patient and at the same time hurt over this. Its unbelievable! I Purchased the car on XX/XX/XXXX Drove the car a few days then in the shop 12 days drove the car 2 days then took back to the shop. 1
I have been very stressed and frustrated dealing with unemployment payment delays and I was only asking to work with me and to prospone payments 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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