Total complaints
1
Filed since Appr
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have been informed that I owe the amount specified in the agreement's complaint history from CFPB public records. 1 consumers have filed complaints since Appr. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Appr
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have been informed that I owe the amount specified in the agreement's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted Loancare to confirm the status of the agreement update. To my dismay | 1 |
| State | Complaints |
|---|---|
| as well as the current past-due amount. This brings me to the present day. Unfortunately | 1 |
| Issue | Complaints |
|---|---|
| I also expressed my inability to make the mortgage payments for XXXX and XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have been informed that I owe the amount specified in the agreement has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Appr, and the most recent logged activity is Approximat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have been informed that I owe the amount specified in the agreement reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Loancare to confirm the status of the agreement update. To my dismay", and the single most common underlying issue is "I also expressed my inability to make the mortgage payments for XXXX and XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have been informed that I owe the amount specified in the agreement: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have been informed that I owe the amount specified in the agreement has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have been informed that I owe the amount specified in the agreement has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have been informed that I owe the amount specified in the agreement is "I also expressed my inability to make the mortgage payments for XXXX and XXXX" in the "I contacted Loancare to confirm the status of the agreement update. To my dismay" product category.
Read our methodology — how this data is sourced, computed, and verified.