2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 10.5K–10.6K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
in hopes that it will be able to transmit. Ill send you an updated email to you just to let you know if it went through or there is still trouble in the transmittal. 1
in hopes that my request would be considered. This woman was very understanding and I hoped the agency would also extend the same understanding and remove the late payment. 1
in Instrument Number XXXX 1
in Instrument Number XXXX. Further Assignment to XXXX XXXX XXXX XXXXXXXX 1
in inter alia 1
in its decision 1
in its entirety 1
in its entirety regardless of whether through your agency or another. If I rightfully owe it 2
in its recent interactions with me 2
in its typically creepy ways that the CFPB does nothing about 1
in its XX/XX/year> correspondence 1
in itself disturbing. She offered little to no assistance. 1
in just XXXX year. This is unacceptable service from a mortgage company 1
in late XX/XX/XXXX 1
in laymen 's terms 1
in less than 2 years ' time. 1
in less than 24h they closed the investigation in favor of the seller. The reason was : the USPS trackingID XXXX provided by the seller shows that an item was delivered in my zip code ( XXXX ) ; my zip code has thousands of households. I contacted the USPS and obtained documentation ( from XXXX manager of the USPS office in XXXX 1
in less than a month ( I called them XX/XX/XXXX and paid in full by XX/XX/XXXX ). The same day I made the final payment to correct their mistake 1
in letters received XX/XX/XXXX 1
in lieu 1
in lieu doing their job. 1
in lieu thereof 1
in light of my other experiences with Trans Union today 1
in light of the fact that Title Co can not immediately confirm proper sale and acquisition information in full 1
in like manner as to entitle a conveyance to be recorded 1
in limited cases 1
in line with the exception rules states in their Deposit Agreement and Disclosures document ( page XXXX ) that they reserve the right to place a hold on check deposits if : We believe a check you deposit will not be paid You deposit checks totaling more than {$5000.00} on any XXXX day You redeposit a check that has been returned unpaid You have overdrawn your account repeatedly in the last XXXX months There is an emergency 1
in little over a month 1
in live in XXXX 1
in losses of all kinds of business opportunities a lot of stress 3
in making a much needed application for loss mitigation.,,HSBC NORTH AMERICA HOLDINGS INC.,IL,604XX,,Consent provided,Web,2015-07-07,Closed with explanation,Yes,No,1454663 1
in making a payment 3
in many cases 1
in Massachusetts Supreme Judicial Court decisions : The obligation is to whoever 1
in meeting or redirected me to different departments 1
in memory of him.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,MS,394XX,,Consent provided,Web,2023-01-25,Closed with monetary relief,Yes,N/A,6488745 1
in monthly fees charged to my account. I was charged these monthly fees long before XXXX. 1
in more confusion 1
in most cases triple or quadruple ) what I had paid for comparable insurance before my car was totaled. 1
in my case it taken five years. 1
in my apartment so severely that I had to throw away all my furniture when I had to move 1
in my bank account. Wells Fargo NA is refusing to allow me to access my own money. 1
in my case 1
IN MY CASE EMPLOYEES TOLD TO KEEP REVERIFYING DISPUTES AS ACCURATE 4
in my case. It left my options in a no win 1
in my credit report says my account is still active and they still report an old accounts.. 1
in my defense I was so fragged out by the underwriter and recovering from XXXX 1
in my house to make it my home. 2 weeks ago I received an email from XXXX XXXX stating she can't find any reference of me informing of the change in payment amount and that they paid what they were supposed to. I sent her every single email I ever sent or received from XXXX XXXX 1
in my initial submission. 24
in my life. From the beginning 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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