2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 9.3K–9.3K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
if it continues to break laws with the impunity it does presently. It should be investigated at every opportunity for anti-trust violations in addition to consumer and business practices violations. Presently 1
if it does indeed get to that point. There is no reason for the borrower to be punished for a lenders mistake and mishandling. This is incredibly disheartening and frustrating because I was with XX/XX/XXXX for 5+ years and had ZERO issues -- but of course 1
if it does so 1
if it exists 1
if it had changed. He called at XXXX ET on the dot. Very punctual. When we spoke 1
if it is brought current during the forbearance plan 1
if it is clearly and conspicuously disclosed to the consumer that the information may be communicated among such persons and the consumer is given the opportunity 2
if it is confirmed that a follow-up service can address your concerns they can elaborate on the process 1
if it is met here with cold and dismissive disregard and attempt at exploitation. 1
if it is n't stopped immediately. You can not go around illegally garnishing wages through illegal procedures. Our attorney says that we have a very good case and that they are in violation of the fdcpa as well on how they went about collecting this debt. If they want to contact me 2
if it is not already. Please save others from such a fate.,,Nelnet 1
if it is now necessary to access my account and work on Robinhood 's platform? 1
if it is still attached to,Company believes it acted appropriately as authorized by contract or law,Netspend Corporation,FL,33179,Servicemember,Consent provided,Web,2016-08-27,Closed with explanation,Yes,No,2077038 1
if it received compensation and was careful to put its name only to solid paper 1
if it responds at all 1
if it truly is the system 's fault 1
if it was an electronic payment 1
if it was appropriate. We have never received the document. Mr. XXXX has never received the document. Mr. XXXX 's daughter and POA 1
IF it was brought up in a conversation of some sort 1
if it was ever sent at all ). I was told I would receive a call ( again ) from the account executive in XXXX business days 1
If it was them they will refund instanlly with out delay but but was thru cheaptickes.com We contacted card service explain to them what happened look like they sided on merchant explanation rules 1
if it were me 1
if it weren't a serious matter 1
if it's true that the underbilling in XXXX and XXXX are due to reapplication from a paid-ahead status 1
if known ]. 1
if legitimate 1
if Mr. and Mrs. XXXX wish to retain the property 1
if my account is put into forbearance 1
if my calculations are correct 1
if my credit card was hit by fraud 1
if my home increases in value 1
if my intention was to pay off the full amount 1
if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX 1
if my student loan company even does it at all. 1
if necessary 17
if necessary. 1
if needed 3
if needed. 3
if needed. This is where we are at the time of this writing.,,PNC Bank N.A.,TX,78748,,Consent provided,Web,2021-02-11,Closed with explanation,Yes,N/A,4131946 1
if neither exists 1
if NFCU is unable to handle the volume of request in a timely manner 1
if no legal action warrants the full collection amount pursued. 1
if no payment is made in advance the fee will rise to XXXX per item and you will also be held culpable for any cost incurred while recovering the debt you owe. 1
if no proof of the alleged debt is provided 8
if noncompliance is due to negligence 7
if none of the above happened 1
if not 4
if not all 1
if not all of my monies.,,Paypal Holdings 1
if not both 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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