Total complaints
1
Filed since I ha
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| due to excessive obligations in relation to income. | 1 |
| State | Complaints |
|---|---|
| due to excessive obligations in relation to income response from Mr. Cooper. This unauthorized change made me feel as if Mr. Cooper didnt have any interest in helping my get my account fixed and that they are pushing me and my family out of the home. I also feel that I have not gotten an explanation nor an apology for this terrible experience with the gross mishandle of my mortgage account and loan modifications requests. This behavior doesnt match to their claim that : Mr. Cooper is required to complete a review in accordance with program guidelines | 1 |
| Issue | Complaints |
|---|---|
| but unfortunately | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have ver, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "due to excessive obligations in relation to income.", and the single most common underlying issue is "but unfortunately".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against if my loan modification was approved. This would lead to the subsequently denied on XX/XX/XXXX is "but unfortunately" in the "due to excessive obligations in relation to income." product category.
Read our methodology — how this data is sourced, computed, and verified.