2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 8.5K–8.6K of 25.6K

Company Complaints
I would be able to get into my account already ; and I have been locked out for months with no way to get into my account that Paypal customer service people could provide. 1
I would be able to manage the payments and bring the loan completely current. 1
I would be able to pay off the entire loan 1
I would be able to save at the very least immediately {$150.00} a month 1
I would be able to tip him for his friends washing my car windows. 1
I would be able to utilize my AMEX reward points Id earned and apply them to the bill. I did this multiple time 1
I would be connected to a live person. She informed me the wait time is still 2 hours 1
I would be contacted 1
I would be contacted via phone in the next 1 to 2 days. I never received a phone call back. I also have not received any letters in the mail regarding placing my vehicle in storage. I'm coming on close to two months 1
I would be contacting the CFPB. He changed his demeanor and requested that we submit by fax a request to begin a monthly payment plan. I did this and the fax was sent and received by his office on XXXX XXXX 2015 XXXX. 1
I would be filing a complaint with the CFPB. 1
I would be filing this very complaint. XXXX just said counsel would speak with us and hung up. We have never spoken to anyone else about this since that day. 1
I would be forced to continue paying my PMI each month until they choose to cash my check. OR 1
I would be good through the current billing cycle and {$62.00} to be current through XXXX. 1
I would be guilty of perjury and charged with contempt of court. Is XXXX XXXX 2
I would be happy to send the BPO fee and necessary paperwork in response to proceed with the process. Thank you 1
I would be in trouble. I don't know what this company is doing 1
I would be locked into paying for another year or more.,,SANTANDER HOLDINGS USA 1
I would be more than happy to review the information and determine if I should act or not. I would like the know the alleged loan agency 1
I would be ok. Since I needed food for the kids 2
I would be on the phone for nearly 40 minutes. I would ask why the check was declined 1
I would be perjuring myself. This would not be in my best interest as I submitted a police report ( again 1
I would be required to pay {$150.00} per month while enrolled 2
I would be stuck/stranded somewhere without access to my money. I offered to go into a physical branch and provide proof of my identity but the bank said it would not change anything. Everyone else can confirm their identity by providing their DOB or SSN 1
I would be transitioned to XXXX forbearance with a 0 % interest rate 1
I would be willing to explore filing a state action should your agency not be able to help in the matter for whatever reason.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MT,59801,,Consent provided,Web,2016-03-30,Closed with explanation,Yes,Yes,1857758 1
I would be willing to share this information with the Bank of America personnel. 1
I would beg them to just actually look at the documents that I had sent and they would see that I had sent them what they needed 1
I would borrow {$200.00}. XXXX proceeded to complete the paperwork for the loan. 1
I would call the police so they left. Early the next morning he came back with the locksmith and changed the locks. He came without any permission or a sheriff 1
I would cancel my card with immediate effect. 1
I would change their policy before recommending that your customers use your travel site for points 1
I would chose a different bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,FL,336XX,,Consent provided,Web,2024-05-15,Closed with explanation,Yes,N/A,9012000 1
I would contact CFPB. 2
I would contact the Consumer Financial Protection Bureau. As of the date of this official complaint 1
I would continue to be unaware of diminishing account founds. At what point would bank notify me about the charges 1
I would counter that a collector should not 1
I would do so at my own peril. Left unchecked 1
I would encounter the same problem again when I may need a loan.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,XXXXX,Older American 1
I would end up paying approximately {$6200.00} in fees 1
I would eventually be able to redeem the cash back for a 15 % after the one-time adjustment of 10 %. I told her this was a far-off idea ( especially since none of this information appeared in the fine print ) but she said she would check and get back to me on Monday 1
I would expect that my loan qualifications for approval would meet the standards set by various regulatory agencies governing lending practices in the United States. I beleive there was loan descrimination in this specific process regarding my application that will show overt evidence of disparate treatment 1
I would file a CFPB complaint 1
I would file a dispute with XXXX and a complaint with the CFPB. I subsequently emailed and wrote a letter to Transform and still have not heard back.,,Transform Credit Inc.,MD,20854,,Consent provided,Web,2022-10-17,Closed with explanation,Yes,N/A,5677433 1
I would file a formal complaint with your agency.,Company chooses not to provide a public response,Experian Information Solutions Inc.,OH,454XX,Older American,Consent provided,Web,2016-01-20,Closed with explanation,Yes,No,1750442 1
I would first have to update it on my government ID and with Social Security. 1
I would follow up with CFPB. As it turns out 1
I would get letter stating I am not liable 1
I would get the approximately XXXX points I spent back. This was an acceptable solution to me as it allowed me to use the promotion that I had earned. 1
I would get the bonus. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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