2026 data Public-data reference. official source

Companies: H

Companies starting with H that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

2.0K companies starting with "H"

Showing 1.7K–1.8K of 2.0K

Company Complaints
how could I be on time XX/XX/XXXX 1
how could I even use a pin or a signature to authorize the online transaction? Second 1
how could one be reasonably expected to inquire about a promotion within XXXX days when the time needed for the Bonus to appear on an account is at least XXXX days plus XXXX to XXXX weeks additional time? 1
how could the sucks traction totaling in excess of $ XXXX in a foreign country pass theyre security measures. XXXX had nothing to say. So 1
how credit reporting works 1
How did I get to ... approx. 1
HOW did the giftcard get used in XXXX on XX/XX/2018? I'm sure you see the problem here - there is NO way. 1
how did they get her phone number? And if they have been calling my phone number over time 1
how did you make the deposit? 1
How did you verify this account? Please delete 8. XXXX : Account number : XXXX 1
how do Golden Oak Lending 1
how do I owe {$5900.00}? doing the math 1
how do you chew XXXX 1
how do you have the number if you dont have/never received the report? 1
how do you plan to use your account and so on 1
how does Chime interact with XXXX XXXX? Again 1
how does that make any sense? ) On XXXX XX/XX/year> 1
how exactly? 1
how from no transaction to drain my account please get this bad fraudsters to jail and give me my money back,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
how he was talking to me instead of trying to understand my situation was disrespectful. He then told me that he was going to mark me down as refusing to pay my bill. RED FLAG Yes 1
how I have been CONSISTENTLY and UNFAIRLY treated by Wells Fargo in the The Executive Office. 1
how I wanted to pay the bill or was I refusing to pay. I explained that he did n't give mini miranda or call disclosure and did n't properly verify my info. He laughed and asked if wanted to complain to a manager. I agreed and spoke to manager. Again 1
how I was charged for a program when I had already completed the program 4
how I was supposed to make an on-time payment when the system showed that error. They said to wait a week for the system to update and list the correct payment amount. When I asked about making sure this payment would count towards XXXX 1
how Id tried my best to provide everything Citi needed 1
how incompetent LoanCare is. Either way 1
how is a consumer supposed to understand?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
how is currently reporting and have late payments!?!? For example 1
how is it legal to attempt to collect it AGAIN from the Student.. during a payment freeze?,,Nelnet 1
how is it possible for me to be criticized or my account placed on limitation when their system lacks the abilty to show pending payments? Also 1
how is someone allowed to take out close to {$7000.00} that I dont have 1
How is that POSSIBLE if the Open Dates 1
how is that possible. 1
how is the information I sent enough for one or several of the disputes to be won in my favor 1
how is the supposed verified information listed on my credit profiles different from one another? This is not possible and because of this inconsistency 3
how is this alleged debt mine? 1
HOW IS THIS OPERATION STILL OPERATING??? 1
how is this possible? This is not an isolated case 1
how it is conducted 1
how it was possible that my loan status said approved 1
how it was released 1
how late fees and interest were applied 1
how long does the process take 1
how long it would last 1
how many inquires pulled 1
how many months have counted towards this forgiveness. They reluctantly finally provided it to me 1
how many more customers were affected ; and thus 1
how many people will bother to complain ; I hope a lot of us do and they have to pay us all back some day.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WA,98503,,Consent provided,Web,2017-10-07,Closed with explanation,Yes,N/A,2695733 1
how many times should I dispute it 1
how much 1

About this letter-indexed view

This page lists every company beginning with the letter H that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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