Total complaints
1
Filed since I am
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows how many more customers were affected ; and thus's complaint history from CFPB public records. 1 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I am
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How how many more customers were affected ; and thus's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was given the run around | 1 |
| State | Complaints |
|---|---|
| how many erroneous late fees were collected unjustly? All this in addition to the possible consequences to my and other 's credit rating. Your assistance with and attention in this matter is greatly appreciated.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,287XX,Servicemember,Consent provided,Web,2020-01-25,Closed with explanation,Yes,N/A,3509164 | 1 |
| Issue | Complaints |
|---|---|
| passed from rep to rep and department to department | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
how many more customers were affected ; and thus has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is I am filin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, how many more customers were affected ; and thus reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was given the run around", and the single most common underlying issue is "passed from rep to rep and department to department".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating how many more customers were affected ; and thus: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
how many more customers were affected ; and thus has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
how many more customers were affected ; and thus has a 0% timely response rate to CFPB complaints.
The most common issue reported against how many more customers were affected ; and thus is "passed from rep to rep and department to department" in the "I was given the run around" product category.
Read our methodology — how this data is sourced, computed, and verified.