2026 data Public-data reference. official source

Companies: H

Companies starting with H that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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2.0K companies starting with "H"

Showing 1.1K–1.1K of 2.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
he went silent. I had to follow-up with him multiple times 1
he went to get his manager XXXX '' XXXX told me that it was in fact CHASE POLICY that prevented him from moving the funds and that it was the same across all platforms of the bank. He said the reasoning for it was because a wire can be recalled and canceled within 24 hours. However he did inform me that if I went online 1
he will be paying the Monthly Interest Payment beyond the REAL MATURITY DATE 1
he will reduce the refund by the re-stocking fees of {$270.00} and {$55.00} of shipment charges. 1
he would also not take this into consideration 1
he would be in grave trouble with his boss and the write-off would go against his branchs profitability. As a result 1
he would cancel the order for the bed frame and issue a refund. 1
he would find out the way to expedite the process and would call me back. I waited a couple of days more 1
he would have been required to join as an add-on to my company sponsored membership. 1
he would immediately reimburse me / my account with an explanation to my employer explaining that they they erroneously depleted my checking account. 1
he would light the pilot then the next day no hot water again.XXXX XXXX XXXX left me with no hot water over the weekend several times in XX/XX/XXXX and longer to which I finally l left the home the beginning of XX/XX/XXXX. 1
he would like to make my experience better now that I've met him. I felt so good about talking to him. 2
he would n't take my address info or write down the questions I had for XXXX. I asked to tsfr but not to XXXX. he transferred me to XXXX XXXX 1
he would not answer 1
he would not even discuss any alternatives and kept insisting I have had 2 other modifications beside the current one and I defaulted on one. That went nowhere that's why I asked for all previous documents 1
he would not help me any further. I was also told by another rep earlier that it was required to send me a text message via cellphone to remove my bank account information. I asked what they would do if I didn't have a cell phone and explained that it was not a legal requirement for me to own or provide a cell phone number to PayPal? That's when I was told the back office '' would call me back. 1
he would not release the hold. I also let him know that this was not a personal check that would pose any risk for the bank. It was a check that was issued by another bank and it had already cleared that other bank. Despite this information and the fact that I have been a customer with BofA for more than XXXX years 1
he would not reply. At that point I realized that I was scammed by the buyer. Lastly 1
he would now need one {$500.00} XXXX XXXX XXXX to purchase more powerful tools to defeat sophisticated hackers in XXXX and XXXX while urging me to purchase the above card ASAP before the remaining hackers realized that his team was going to apply the XXXX XXXX system to defeat them. In reply 1
he would put me in touch with tech support. The tech person introduced himself and explained I would need to purchase some software to help him remove the problem. This required me using my credit card for a purchase of {$290.00} and included a one-year service contract. I was still so upset and my heart was still racing that it took me several attempts to get the charge approved and processed. I then had to give my permission for the tech to take over my computer to search for the maleware 1
he would receive credit for opening the account. So I authorized him to open the account. I do not ever recall understanding that he was setting the account up for paperless billing. I believed I was going to get a statement each month. I am XXXX XXXX XXXX 1
he would report to TSI that I was unwilling to resolve the debt so they could begin steps to sue me for the balance. 1
he would report to XXXX that I was unwilling to resolve the debt so they could begin steps to sue me for the balance. 1
he would said he would escalate the issue to a supervisor. 1
he would send it to his underwriting team for the loan to be completed. 1
he would send me {$2400.00} to my XXXX XXXX 1
he wrote 1
he wrote notes '' and transferred me to an extension '' 1
he wrote down my information and took my drivers license back inside while I waited at the ATM. He came back out a few minutes later and explained that the only person who can open the ATM is the XXXX security driver and they can not contact him. 1
he wrote the following : Its been a pleasure serving you and I hope weve made your journey rewarding. Please take a moment to congratulate yourself on a milestone achieved. Your home loan with us is paid in full. It feels great 1
he wrote the number for estate services on a sticky note and placed it on the desk. The attorney and I called the number and explained what was going on they too refused to follow the law and we had to threaten to sue them to get the Legal Department '' information. We sent their legal dept all of the requested documentation and a copy of the statute of Probate 1
he XXXX contact our Collections Department at XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,CA,94587,,Consent provided,Web,2024-10-03,Closed with explanation,Yes,N/A,10331104 1
he/she ( XXXX ) keep saying that I need a SSN to verify my account if I exceeded the limit of my account 1
he/she may sue you to make up the difference. 4.Until the creditor sells the goods 1
he/she would know that you have an account manager. XXXX XXXX used some of his money in XXXX of his investment accounts and authorized his account manager who is XXXX XXXX to send me a check to pay me. However 1
he/they should not send anything to the viewers of emails 1
HEAD MERCANTILE CO., INC. 150
Head of the Civil Rights Division to try and get some resolve to this issue. Unfortunately 1
Headwaters Financial Corp. 4
health 3
HEALTH 2
health insurance 1
health insurance company as well as Medicaid for assistance in my dates of coverage or if they had copies of any bills 1
Health Management Services, Inc. d/b/a Corporate Legal Services LLC 1
Health Services Asset Management, LLC. 27
health status 1
healthcare 1
Healthcare Collection Specialists, Inc. 7
Healthcare Collections-I, LLC 166
Healthcare Finance Direct 1

About this letter-indexed view

This page lists every company beginning with the letter H that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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