2026 data Public-data reference. official source

Companies: F

Companies starting with F that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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2.5K companies starting with "F"

Showing 1.4K–1.4K of 2.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
for a bill that is due on XX/XX/XXXX. How can they send a bill 2 business days before it is due? It seems that they want me to be late on this bill since I won't get the statement until after the due date. 1
for a check she had told me was being sent to me overnight on Friday 1
for a consideration 1
for a debt that I do n't owe 1
for a debt that I dont owe 1
for a debt that I dont owe to your company 1
for a due date of XX/XX/XXXX 1
for a greater amount 1
for a loan of {$8800.00} ( Loan ID - # XXXX ) that was disbursed on XX/XX/XXXX. After summer classes 2
for a matter that shouldve already been handled by now.,,AMERICAN EXPRESS COMPANY,NC,28411,,Consent provided,Web,2024-01-06,Closed with explanation,Yes,N/A,8117513 1
for a mortgage loan insured by the Federal Housing Administration ( FHA ) 1
for a notice of transfer or notice of new service or letter from them and they have refused to provide me with one. 1
for a now total of XXXX points since XXXX ( XXXX points 1st time 1
for a payment I never authorized and did not set up.? I called my bank. I couldn't see what or who it was. They told me. I called navient immediately. They were so rude said I screwed up the payments 1
for a range of illegal practices 1
for a reason that no one at Ria will explain.,Company believes it acted appropriately as authorized by contract or law,Ria Envia 1
for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third 1
for a resolution. This situation has been both frustrating and time-consuming 1
for a second time 1
for a total bill of {$62.00}. I WAS NOT NOTIFIED by Comenity at any point of my outstanding balance or the late fees being applied 1
for a total due of {$3200.00}. This does not make sense 1
for a total exposure of {$1000.00} to {$3000.00}. 1
for a total of {$1200.00} more per month than we were previously estimated and paying. To summarize 1
for a total of {$12000.00} - {$17000.00}. 1
for a total of {$50000.00} went through. Wells Fargo claims they tried to recall the second wire the same day ; being that it was Friday 1
for a total of {$5400.00}. 1
for a total of {$600.00} 1
for a total of {$6900.00}. This obviously should have triggered the alert system and the fact that it did not is a failure on the part of Chase Bank. The thief called Chase Bank 4 times on XX/XX/XXXX and I requested transcripts/recordings and this request was denied. Chase Bank has a Zero-Liability Protection plan for its customers. I am a customer. I was a victim of a crime and I have not been treated as such. Chase has treated me as though I was a party to this crime because it involved my phone and my XXXX XXXX. Also 1
for a total of {$760.00}. 1
for a total of {$9500.00}. If I was credited with my bitcoin cash today 1
for a total payment of {$820.00} made to XXXX XXXX XXXX and XXXX before! vacated. I went to the XXXX County Courthouse and found the Order and Judgement and Application To Execute Writ Of Possession 1
for a US Postal Service operative to steal a check mailing from within the XXXX Postal Service on Friday and counterfeit a check over the weekend to deposit the counterfeit {$10000.00} item on the following Monday. ) ( XXXX ) I received a phone message from XXXX on XX/XX/year> inquiring if I had written a XXXX check to XXXX XXXX. I called XXXX back that day and stated that I had written no such check. XXXX. XXXX 1
for a vehicle that they could have potentially repossessed. After reviewing the account ledger that Wells Fargo provided and comparing it to the payments I that I had made 1
for a XXXX XXXXXXXX 1
for a year and a half of that period 1
for a {$26.00} item I covered the same day. 1
for a {$9000.00} total. 1
for about eight mins 1
for account listed without my expressed written consent. I was reviewing my consumer reports and noticed there were MULTIPLE charge offs on my credit report that need IMMEDIATE DELETION. My Consumer rights have been violated by Experian 1
for account listed without my expressed written consent. I was reviewing my consumer reports and noticed there were MULTIPLE charge offs on my credit report that need IMMEDIATE DELETION. My Consumer rights have been violated by XXXX 2
for account listed without my expressed written consent. I was reviewing my consumer reports and noticed XXXX XXXX XXXX XXXXXXXX on my credit report that need be immediately updated to paid as agreed. My Consumer rights have been violated by { CRA }. { CRA } has violated my consumer rights and violated federal law. This is the FOURTH attempt to notify you of this erroneous error on the part of your agency. 1
for account listed without my expressed written consent. I was reviewing my consumer reports and noticed XXXX XXXX XXXXXXXX XXXX on my credit report that need be immediately updated to paid as agreed. My Consumer rights have been violated by { CRA }. { CRA } has violated my consumer rights and violated federal law. This is the FOURTH attempt to notify you of this erroneous error on the part of your agency. 2
for account listed without my expressed written consent.,,Bull City Financial Solutions 1
for account listed without my expressed written consent.,,EQUIFAX 1
for account listed without my expressed written consent.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,29607,,Consent provided,Web,2024-01-14,Closed with explanation,Yes,N/A,8159758 1
for account listed without my expressed written consent.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
for accuracy. 1
for accurate name identification. Additional my primary place of residence has never been associated with XXXX XXXX for over 5 years that I have owned the house. I am disputing the address XXXX XXXX XXXX listed as a large drop off address it is a large commercial shopping center complex with XXXX and XXXX 1
for accurate name identification. Additional my primary place of residence has never been associated with XXXX XXXX for over 5 years that I have owned the house. I am disputing the address XXXX XXXX XXXX listed as a large drop off address it is a large commercial shopping center complex with XXXX and XXXX 2
for additional details of the situation ). 1

About this letter-indexed view

This page lists every company beginning with the letter F that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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