Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| once I send the requested documents to Wells Fargo | 1 |
| State | Complaints |
|---|---|
| I received a letter from Wells Fargo asking for proof that I made the over-payments. I mailed the documents to them as requested. I have proven that I personally made the over-payments ( as requested ). Fourth | 1 |
| Issue | Complaints |
|---|---|
| in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is my, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "once I send the requested documents to Wells Fargo", and the single most common underlying issue is "in XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third has a 0% timely response rate to CFPB complaints.
The most common issue reported against for a refund of the over-payment. I was told by Wells Fargo 800 number that I needed to submit a letter that asked for the name to be changed to my name ( on the refund check ). I submitted it via fax from the local branch. Third is "in XXXX" in the "once I send the requested documents to Wells Fargo" product category.
Read our methodology — how this data is sourced, computed, and verified.