2026 data Public-data reference. official source

Companies: D

Companies starting with D that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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2.7K companies starting with "D"

Showing 1.4K–1.4K of 2.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
despite my repeated 1
despite my repeated attempts 1
despite my repeated attempts to close the account more than XXXX months ago. 1
despite my repeated attempts to follow up with the bank. 1
despite my repeated communications 1
despite my repeated disputes through both the CFPB portal and written correspondence. 1
despite my repeated efforts to bring the account to XXXX 1
despite my repeated efforts. I have called their customer service many times 2
despite my repeated requests and the confirmation from XXXX that they would remove the inquiry 2
despite my repeated requests for my card. My question to Amex management is this : please invest in better customer service instead of solely focusing on collection efforts. Excellent customer service can transform your business. 1
despite my repeated requests to stop accessing my account. They have gone as far to respond and tell me it is in their right to continue to debit my account unlimited time per day 1
despite my request to cease contact. 1
despite my requesting it for quite some time. This failure to provide the requested information or verify the authenticity of the collection in a timely fashion supported and reinforced my attestation that the alleged balance due is not a legitimate debt that I am responsible for 1
despite my specific demand for it. 2
despite my submission of an official Identity Theft Report 1
despite my telling her that I want to know what happened in the system validation process that caused me to not be able to get to my account quickly 1
despite my thorough due diligence with Capital One prior to applying for this card 1
despite my timely payments. Because this late notation is inaccurate and can not be properly verified 3
despite my valid online requests to XXXX XXXX XXXX on XX/XX/XXXX 1
despite my written note to you detailing exactly your ignorance to required procedural mannerism in the conduction of the business you do. Alarmingly 1
despite my written requests under the Fair Debt Collection Practices Act. The unresolved dispute and lack of verification make this reporting unreliable and incomplete. Additionally 3
despite no actual monetary balance being due.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92563,,Consent provided,Web,2025-05-23,Closed with explanation,Yes,N/A,13671678 1
despite no actual payments being recorded in this period. 1
despite no additional funds coming in at that time and previous documents not stating this. The check that XXXX XXXX sent to cover the shortage '' since they refused to backdate the payoff as promised has still not been cashed or returned but yet the loan is paid off. 1
despite no changes to address 1
despite no notice and while the property remains under active legal dispute. 1
despite no one fighting back the claim. And so XXXX went ahead an debited me the {$710.00} that they had originally recovered 1
despite no payment or acknowledgment from me. 2
despite no signed loan 2
despite not understanding where the debt came from 1
despite not using the XXXX facilities since XXXX XXXX. 1
despite numerous disputes 3
despite numerous disputes and corrections. Additionally 1
despite one being a unique welcome offer and the other a general feature of the card. 1
despite our best efforts to resolve the matter responsibly 1
despite our company 's earnings of over XXXX XXXX XXXX XXXX 2
despite our company 's earnings of over {>= $1 2
despite our having to tell them the entire issue over and over again each time we are connected to a new general customer service rep. When such general service reps tell us that Shellpoints XXXX XXXX Department is the group that handles such issues 1
despite our legal right to dispute the loan directly with the lender. 1
despite our repeated requests and/or demands for its production and the Banks corresponding decision ( s ) to summarily dismiss or disregard these requests altogether 1
despite our willingness to pay the originally agreed mortgage payment in addition to the insurance charges directly to Truist. 1
despite our willingness to pay the originally agreed mortgage payment in addition to the insurance charges directly to XXXX. 1
despite payments being made on time. 1
despite payments having been made 1
despite PayPal having no involvement whatsoever in the original purchase. 1
despite previous efforts to resolve the dispute. Experians non-compliance constitutes violations of the Fair Credit Reporting Act ( FCRA ) 1
despite prior demands 1
despite prior disputes ) Late Payment Errors : Equifax : Incorrect XXXX late payments reported for XX/XX/XXXX 3
despite prior disputes ) Late Payment Errors : XXXX : Incorrect XXXX late payments reported for XX/XX/XXXX 4
despite providing all necessary documentation and verifying my identity as required 3

About this letter-indexed view

This page lists every company beginning with the letter D that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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