2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 8.4K–8.4K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but it's not. FedLoan has all the necessary payment history and proof in my bank statements and FOIA results 1
but it's only {$10.00} due 1
but it's still made of XXXX 2
but it's still processing -- my application that is 1
but it's ultimately up to the credit reporting agencies to remove them. I guess 3
but it's unacceptable that it would take two weeks to bring this up 1
but its a misleading statement. XXXX should be more transparent in its disclosure. For example 1
but its been under status since the end of my ; it beyond unconscionable As I have been recovering from XXXX and XXXX 1
but its best to wait 95. 1
but its going to take at least another 60 days for me to hear back as to the resolution. 1
but its look like it is just an insult to my intelligence in this case. 1
but its own response and supporting documentation shows it ( SLS ) does not acknowledge a XXXX forbearance plan or reference the correct date. 1
but its still showing up. Im hoping you can help get this corrected once and for all. I HAVE ALSO ATTACHED THE CREDIT REPORTS SO YOU CAN REVIEW THEM AND SEE HOW THIS IS ON LY ON EQUIFAX AND HOW ALSO THAT THE OTHER BUREAUS DO NOT HAVE IT Thanks so much for your time and support!,,EQUIFAX 1
but Ive also lost trust in a company I once highly regarded. 1
but Ive been waiting for almost a month and Ive gotten nothing posted in my account. Basically 1
but just blamed me. 2
but just got the runaround from department to department 1
but just got to it on XX/XX/XXXX. I emailed the documents again on XX/XX/XXXX. 1
but just handed it off for payment collection 1
but just pretend deal with as correspond 1
but just to show it's been paid. I told them I felt they misrepresented what actions they would take in an effort to collect the debt from me. I asked that a supervisor call me. 1
but keep it open for their own purposes is greedy is wrong.,,CAPITAL ONE FINANCIAL CORPORATION,MA,027XX,,Consent provided,Web,2023-03-15,Closed with explanation,Yes,N/A,6691639 1
but kept asserting that the documents were not received 1
but Klarna said this wasnt sufficient and needed to investigate. 1
but knew the amount since it was an interest only loan 1
but know where to haul away my car. 2
but knowing my relatives and having this information connected to my accounts is crossing a line. I have told them this and told them I don't want this information attached to my account. Their response is that this information is publically available and therefore open to them. I respond with 1
but knowing thats what happened the first time and thats what was told to me when I had to restart the forbearance 1
but lack of the responsibility to verify it but asking my to be responsible to the transactions the thief made. 6. Not to mention the thief signed as XXXX 1
but lastly 1
but lately I am told via email that one or the other document has been found and they are looking for the other. 1
but later admitted the underwriter had it the whole time 1
but later comes to find out he was a real estate agent. He searched me. He searched my husband and would not allow us to leave with or give our ID back until we came back with a major debit card or credit card stated it was needed to cancel the times that he thought we. Wanted I left the XXXX XXXX XXXX after being searched 1
but later i got fired and signed up for rehab and once i did 9 payments i got signed up to fedloans as if i'm still on defaulted loan which cost more 1
but later they claim they did not. They often charge late fees as part of this elaborate scam 1
but latter found out that its all a scam! The {$400.00} provisional refund was taken out of my account. 1
but learned in that phone conversation that my mortgage had been sold and had clearly been through a few hands by then 1
but leave me ( the consumer ) holding the bag for the long-term consequences of lowered credit score claiming they don't issue FICO scores. No 1
but left status balance amount of {$9200.00} and past due {$9200.00}. I claim again and spoke to Rep. 1
but left XXXX credit accounts open. A business credit card and a business line of credit. Fortunately the business line of credit was not compromised. Although the business credit card was supposed to have been closed in XX/XX/XXXX when we finished paying off the balance. But Wells Fargo failed to close the card. We had not used the business card in nearly XXXX years. Wells Fargo left the business credit card with available credit open and clearly susceptible to fraud. The money moved in and out of our savings account so fast we did not notice a change in balance. 1
but Lendly did not respond to this email either. 1
but let me reassure you that I intend for this arrangement to be mutually beneficial to all parties involved 1
BUT LIES. The representative I would speak to would put me on hold for a while and tell me I should receive the funds in XXXX more days which was XXXX. I KEPT calling back EVERY 10 DAYS and the same thing was said. They kept saying the same XXXX thing until the mid of XXXX of XXXX which I knew was all XXXX. Citibank customer service reps had no idea what was going on in my account and they had no proper training on how to do their XXXX job. 1
but life goes on 1
but lists payments that have n't been made during this time frame of XXXX 1
but lo and behold 1
but LoanCare rejected it. So 1
but logically I do not because all they had to do was look at the last 6 months of records. 1
but looking around there were airport security/police in the vicinity 1
but looks like not on XXXX. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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