Total complaints
1
Filed since Ever
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but lastly's complaint history from CFPB public records. 1 consumers have filed complaints since Ever. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ever
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but lastly's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which was why I gave you all at Fidelity a call today ( XX/XX/XXXX ) to see what else I could do to help Fidelity and unfreeze/reopen my account. I spoke with a woman who unfortunately said that Fidelity really needs those receipts to make sure Im not a fraud victim. It was like I was backed into a corner with nowhere to go. And I definitely didnt want to go back to my old bank | 1 |
| State | Complaints |
|---|---|
| I want to wish your executive office and all those at Fidelity good health in these crazy times right now. I know Im finding immense comfort in staying close to my family as we have to stay inside and face a global pandemic together. Thank you for reading my letter and thank you for your time ( Im sure you guys are swamped right now! ). Thank you again. | 1 |
| Issue | Complaints |
|---|---|
| she said I would have to do what Im doing now as this would be my only recourse/avenue for trying to maintain my card account with Fidelity. So thats exactly what Im doing now | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but lastly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ever, and the most recent logged activity is Everything, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but lastly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which was why I gave you all at Fidelity a call today ( XX/XX/XXXX ) to see what else I could do to help Fidelity and unfreeze/reopen my account. I spoke with a woman who unfortunately said that Fidelity really needs those receipts to make sure Im not a fraud victim. It was like I was backed into a corner with nowhere to go. And I definitely didnt want to go back to my old bank", and the single most common underlying issue is "she said I would have to do what Im doing now as this would be my only recourse/avenue for trying to maintain my card account with Fidelity. So thats exactly what Im doing now".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but lastly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but lastly has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but lastly has a 0% timely response rate to CFPB complaints.
The most common issue reported against but lastly is "she said I would have to do what Im doing now as this would be my only recourse/avenue for trying to maintain my card account with Fidelity. So thats exactly what Im doing now" in the "which was why I gave you all at Fidelity a call today ( XX/XX/XXXX ) to see what else I could do to help Fidelity and unfreeze/reopen my account. I spoke with a woman who unfortunately said that Fidelity really needs those receipts to make sure Im not a fraud victim. It was like I was backed into a corner with nowhere to go. And I definitely didnt want to go back to my old bank" product category.
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