2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 5.8K–5.8K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
because of this inaccurate information Transunion is allowing to be furnished 1
because of this judicial sale 1
because of this problem 1
because of this technicality the third payment did n't go through.I have tried to call from that day and speak to several Navient agents to try and explain this situation and ask to resolve the issue to pay off the loan.The agents keep reading off notes from the computer and were not interested in cooperating with me to find a solution so I can payoff the loan.In reality I have been unemployed since XX/XX/XXXX 1
because of US Bank need to process the receipt of the Mortgage payment? It was suggested by customer service to just go to a local branch and pay the mortgage there 1
because of what Hyundai did to my credit report Its not just about Wrongfully putting me in the credit Bureau. It was a trickle down effect in this particular vehicle was making up and still listed in the credit Bureau as of my last pill of my credit report is XX/XX/XXXX I feel 1
because of {$76.00}.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,MD,21401,Servicemember,Consent provided,Web,2024-01-06,Closed with explanation,Yes,N/A,8117850 1
because on XX/XX/XXXX XXXX-ish Id asked a telephone banker to take off any source of overdraft protection after they had done the exact same thing with 2 checks totaling {$130.00} written to 2 different individuals. Their answer on the XX/XX/XXXX is those checks must have been given to the bank at night ... ..hmm thats interesting 2 separate individuals who have nothing to do with each other chose to go to the bank at night when it was closed and cash the checks? ... .. Then magically this time in XX/XX/XXXX a 3rd person chose to go at night when the bank was closed and deposit the check just so WF could not know and pull the money out very quickly overnight without indicating the transaction as a pending item so I could do with my account what I see fit to ensure there were enough funds to cover it. WF is a predatory lender and should lose its FDIC. I do not know why the Federal Reserve still continues to allow them to bank let alone have FDIC to continue to XXXX members throughout the nation. 1
because one agent can say the previous agent 's answer was totally wrong ). I just want to view my virtual cards. As stated by the phone calls 2-3 months ago 1
because one of the main drivers we have to rent this property and buy another to live in is the eight months of harassment we have received from our neighboring rental tenants who have told us to go back to where we came from. 1
because our current payment to Carrington mortgage is {$1900.00} 1
because our lack of good credit and bankruptcy. So I asked them to explain 1
because our P & L statement was not audited ( i.e. signed by a CPA ). He then stopped communicating with us at all. To date 1
because payments were not received as required by the terms of the XXXX Credit Card Agreement. The last purchase was made on XXXX XXXX 1
because PenFed as access to my social security number 1
because perhaps this is Wells Fargo 's new rule and not FHA 's. 1
because she 's not working for him she 's working for me 1
because she can't help me at that time. I'm afraid more fee are coming up and I have no way to pay. That's a ridicule and consuming time situation. that costumer service is horrible it tired me up. I just wanted to pay that in full get rid of those fees and close the account but they don't have a branch in XXXX Texas.,,HSBC NORTH AMERICA HOLDINGS INC.,TX,77339,,Consent provided,Web,2019-01-02,Closed with explanation,Yes,N/A,3114368 1
because she had a waiting list of people whod be happy to get that apartment. Because I had never moved in fully 1
because she isnt doing the customer any favors.,,AMERICAN EXPRESS COMPANY,KS,66062,,Consent provided,Web,2020-04-28,Closed with monetary relief,Yes,N/A,3567742 1
because she made it clear that there was nothing more she can do for me despite acknowledging the fact that the decision to resolve the dispute against me was questionable. Even after I explained that this mistake is Goldman Sachs fault and that Goldman needs to take responsibility for its negligent actions 1
because she never spoke to me or heard from me again. I am a XXXX individual and Im sure she didnt hear from me again is because Im battling a XXXX XXXX XXXX illness. Knowing all of this brother this XXXX specialist or her colleagues could help me resolve this issue. All in all 1
because she never spoke to me or heard from me again. I am a XXXX individual and Im sure she didnt hear from me again is because Im battling a XXXX XXXX XXXX illness. Knowing all of this brother this XXXX specialist or her colleagues could help me resolve this issue. All in all 1
because she never spoke to me or heard from me again. I am a XXXX individual and Im sure she didnt hear from me again is because Im XXXX XXXX XXXX XXXX XXXX XXXX. Knowing all of this brother this enrollment specialist or her colleagues could help me resolve this issue. All in all 1
because she wanted to leave me a lot 2
because Shellpoint : ( 1 ) Threatens to foreclose based on noncompliant Notices ; ( 2 ) Uses deceptive means to collect a debt based on noncompliant Notices ; and ( 3 ) Fails to include a debt validation disclosure in the Notices. 1
because since he does not own the account 2
because since I was never given the 30 days to dispute the account that now it is on my credit report. When I called this company 1
because smallticket subscription lines are often mistimed in reporting. 2
because stones had no certificates from their professional jeweler. 1
because subsequent XXXX 's installed wallboard instead of paneling and reallocated monies for pantry floor 1
because such a payment would have had to have been made prior to XXXX 1
because such documentation is essential to establishing both accuracy and ownership. The bureaus did not provide any of this. Instead 1
because supposedly the only way to contact them is via physical mail 1
because that ca n't trust it will be paid. After I called to complain magically a letter shows up from the bank forwarded from my previous address prior to buying a home through them and weeks after all our address changes were processed saying we miscalculated and you got ta pay. 1
because that is actually what happened does that not mean that there was actual knowledge by the title agent that there are dozens and perhaps hundreds of even thousands of people who have an equitable and legal interest in the security instrument encumbering the property. 1
because that is how all credit accts the world over work! Furthermore 1
because that would have been an additional {$200.00} a month. 1
because thats all we received from them after the XXXX complaint. No letter no correspondence as stated on the XXXX complaint. This is why I feel like we are being scammed by this bank. They want the payments 1
because thats not the account I pay bills from. His response was that the accounts were not connected 1
because thats over billing cycle 1
because thats technically where the crime occurred 1
because the 5 % interest promotion on the existing Savings account ( # XXXX ) would expire on XX/XX/XXXX and the Citi had another promotion going for a Savings account that guarantees 5 % interest until XX/XX/XXXX. To take advantage of the promotion 1
because the account history did not have any information indicating that I was in default. He was very helpful and found two loans that Navient had sold back to the Department of Education. He said that I was late on my payments. I asked him the dates and he told me in XX/XX/XXXX. 1
because the accounts ' DATE Opened is XXXX/XXXX/2012 8. The ACCOUNTS PAY STATUS 1
because the accounts were linked. I asked the bank to do three things to clear up my name. 1
because the added stress is more than a little difficult to deal with at the moment please. 1
because the bank encourages you to do that! 1
because the card has a chip and a chip can not be duplicated. '' I explained to the supervisor that my mind was erratic at the time of that first phone call because I was overwhelmed and consumed by the fact that somebody had used my credit card to make over {$4000.00} worth of purchases 1
because the check that they fraudulently tried to cash ( knowingly or unknowingly ) had insufficient funds. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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