2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

PlainComplaint home → About this data

10.7K companies starting with "B"

Showing 5.6K–5.6K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
because I had reached my mod limit. Then on XX/XX/XXXX 1
because I had the biggest runaround with the whole car situation. I didn't have the money at the time to pay this in full ... as a matter of fact my first payment for the car was not due until XX/XX/18. I questioned if there was a possible payment arraignment we could set up 1
because I had to have an impound account. I went direct to XXXX 1
because I had to reiterate the entire prior course of events to this supervisor. The supervisor responded that my case could not be resolved today. I asked her to escalate the case to someone who could resolve it. She replied that this was impossible. I asked what the timeline for resolution was. She replied that she could not say. She also said that the XXXX business day deadline that Capital One had given me for them to resolve the case had been extended. I asked her to clarify why Capital One was extending their own deadline to respond to me. She replied that she couldnt say. I then explained that I was having serious second thoughts about keeping this credit card because of all the problems Ive had so far 1
because I had turned in the equipment. ) I finally got ahold of a customer service rep that somehow was able to discontinue the service 1
because I had two returned checks. Again 1
because I had XXXX knowledge of them attempting to contact me they terminated my forbearance plan back in the middle of XX/XX/2022. I only became aware of this because somebody came by in person and left a letter on my door. Meanwhile 1
because I happened to have his business card 1
because I have budgeted everything I need too take care of for XXXX based on extending their XXXX payment. I will not have enough money this month to pay the car & insurance payment 1
because I have dealt with this collection agency before : My Property Management company tried to charge me a bunch of bogus move-out charges 1
because I have fallen on hard times 2
because I have gotten the proof they have requested. This has been a long and tedious process and I would like for citi to not help the business rob me.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
because I have gotten tired of waiting 1
because I have had nothing but issues since receiving the new card. I had to call to activate the card because online this card was saying that it was invalid and that I had to call in to activate it. Macy 's Star Rewards and coupons that I had on my Macy 's wallet on the account XXXX did not transfer over to the XXXX account without my calling a representative. I signed up for payment due notifications 1
because I have had this checking account for 11 years and know my checking account number by heart and did not give XXXX for the last four in the account sequence instead 4
because I have never conducted any business with Butler 1
because I have no money. He then reiterated that I resolve the issue over the phone 1
because I have no way to know if the amount being claimed is correct. It is also under dispute under the FDCPA 4
because I have noticed irregularities with my account 1
because I knew from experience that the local branch office would just call the same number that I had dialed. So I got discouraged and dropped it for a while 1
because I knew I couldn't miss the show. So I proceeded to go on XXXX to see if there was anyone selling tickets. Having been scammed by a scam artist one other time 1
because I knew I was going to be working again. HMF is violating my lease agreement and they don't want to be held responsible.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,TX,76227,,Consent provided,Web,2023-04-04,Closed with explanation,Yes,N/A,6794081 1
because I know rates have dropped since we locked in at 2.75 %. WE were able to get 2.25 % rate but they want to charge closing costs 1
because I looked it up and it says for XXXX XXXX the income cap is XXXX 1
because I must pay the full past due amount in one lump sum payment 1
because I never authorized my funds to be sent to the wrong insurance company. My money has been stolen from me in this case 1
because I never made those transactions? '' XXXX offered no advice of any kind. 1
because I no longer wanted to follow the treatment proposed. He urged me to reconsider. in much less professional terms 1
because I offended one individual because I choice to speak up for myself she got offended. Again 1
because I paid rent 1
because I previously had a account with US bank 1
because I purchased the card with the intention of using it online 1
because I put it in the same envelope I received from them with my statement. now today I call XXXX and I notice the system is no longer tracking the check by mail. Now I don't know why happen 1
because I said let 's go ''. I was furious. I told my son we were not going to sign those papers because they ran his credit as well as mine without my permission as well 1
because I selected the right account. I contacted XXXX Fraud right away and Cash Support. Both said they could not help. 1
because I sent into all court with over XXXX times certified MY CASE at all Court 1
because I simply asked them to reverse '' XXXX of the XXXX {$1000.00} payments 1
because I still had a balance 1
because I suspect the tenant 3
because I thought it was odd that he was calling me at XXXX and asked to speak to a supervisor. The man that answered the phone said he no longer works there. XXXX called me the next day while I was on a lunch break to ask if I had received a new card. I said Im a little confused because originally you told me that XXXX 1
because I tried to access my account to transfer money from my other account at XXXX XXXX 1
because I used the credit card. He stated if I only paid down the balance transfer amount 1
because I want my balance to be cleared like I left on XX/XX/XXXX and not knowing more about Comenity Bank. In the same way 1
because I wanted to settle the debt immediately 1
because I was at work and couldnt answer the phone 1
because I was ending the toxic relationship in which I lost a large sum of money 1
because I was entitled to return the sofa for any reason. It is not my fault to have received misleading information from the sales man to secure his commission 1
because I was not able to take another day off work. ( I worked approximately XXXX miles from my house so taking an XXXX or XXXX would have been too expensive ). Following 1
because I was out of country 1
because I was singled out 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related

Browse all → | Rankings →