2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 3.9K–3.9K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
Alternative Collections LLC 14
ALTERNATIVE DISPUTE RESOLUTIONS 1
Alternative Finance Company, LLC 1
Alternative Loan Trust XXXX 1
alternative number or any different point of access than the non-functioning phone number. 1
Alternative Resource Services Inc 2
Alternative Revenue Systems, Inc 3
alternatively 2
although 1
although completed through debit and credit transactions are to be considered Cash transactions Per XXXX Website. 1
although even on other sites when you look up their complaints on XXXX you can clearly see they have a XXXX rating and below and many complaints about the same kind of foolishness that we dealt with with this company and worse with a so called Supervisor named 1
although he claims that XXXX XXXX has returned the money to XXXX XXXX. XXXX and XXXX have also suggested I may have been the one who was hacked 1
although he couldnt provide any specific formulas to indicate what percentage of the total value he was charging 1
although he did not indicate just when or how long after payment is received 1
although he has my XXXX tax return. The XXXX tax return is the required documentation which is the most valid information. 1
although he obfuscated some of it for our own personal security reasons. We called to verify the information had been received but have also been told that the team who investigates will likely not accept this as proof of identity since it had been obfuscated. 1
although I agree I shouldnt have been cleared to close 1
although I could be mistaken. I distinctly remember the conversation because I learned directly from the Navient representative that no amount of increase in income will take me off the Structured Rate Program as it will last the life of the loans. I was expressly told that I was lucky because the Structured Rate Program that I was on was only offered to a limited number of borrowers. 1
although I did have over {$2000.00} balance on my account for the first month. FYI 1
although I do need a smaller monthly payment. I then receevd a second email from XXXX regarding the repayment structure for my Line of Credit # XXXX stating that they would review the matter and contact me within 10 days. I believe the loan agreement violates Section 5.16.031 1
although I do not have the claim number unless it is the same claim number as mentioned in the Subject line. 1
although i don't see how that could even be possible. I learned throughout this process that my information was breached and used over the dark web. Please assist me with this issue. American Express has verified an account that I am not responsible for 1
although I failed to write it down 1
Although I had submitted a complete package for making home affordable through XXXX. XXXX indicated your servicer has denied your proposal. ( See Exhibit K 1
although I had verified my identity 1
although I have been made aware that credit reporting of an account has to be uniform in order to be considered accurate. In accordance with the FCRA 3
although I have been paying well above my minimum payments 1
although I have been trying my hardest over the lase decades. Now my only option is to seek help from the financial industry and regulatory authority. 1
although I have sent them.,,Mr. Cooper Group Inc.,CA,XXXXX,,Consent provided,Web,2025-07-29,Closed with explanation,Yes,N/A,14943494 1
although I have the original service agreement that states the promotional period is 12 months that since XXXX incorrectly entered it as 6 months that they can not waive the fees. I have called now 3 times. It was not until I pushed for a supervisor that I was told they DID make an error and that they were waiving the interest on my account. 1
although I know better since I have filed complaints with you before and you have done nothing about it. 1
although I requested for the same 1
although I was current with and even paid more than the minimum. All this has ruined ( for the next few months ) my credit rating 1
although I was later informed that I still had a remaining balance 1
although I was neither asked 1
although I was not notified. After finding out that the Loss of Mitigation was denied again 1
although I was told it would be postponed for the review of my documents. The records and live conversation recordings need to be reviewed. I have every email with attachments I sent in to them 1
although I was told that because I did not call on XXXX XXXX 1
although I was told that this was not the case. You set your borrowers up for failure by giving them erroneous information coupled with a customer-disabling process. You are trying my hands so that instead of deferment due to my continued classwork 1
although it did not include any attachments. 1
although it didnt have a great interest-rate 1
although it hasnt. 1
although it is really only XXXX account ; the information is identical. I think maybe XXXX XXXX XXXX re-issued the card with a different account number because their system had been hacked into ; I seem to recall there was a problem like that. This 1
although it never got to court ). And they knew 1
although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also 1
although it was brought current within a 24-hr period. Recently 1
although it was not processed as a chargeback. On my Google Wallet Summary 1
although it was not. He explained that since it was the first time it happened 1
although it was postmarked within the first week of XXXX. 1
although much of the issue appeared to be on their end 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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