Total complaints
1
Filed since 4 )
2026 data Public-data reference. official source
although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also's complaint history from CFPB public records. 1 consumers have filed complaints since 4 ) . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
4 )
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also complaint mix by product
- despite my 1 100.0% – 0% relief
How although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| despite my having no access to this account via Online banking and all access to it being XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| previous payments were deleted | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| because I did not have a debit planned | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also
although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 4 ) , and the most recent logged activity is 4 ) Howeve, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "despite my having no access to this account via Online banking and all access to it being XXXX", and the single most common underlying issue is "because I did not have a debit planned".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also have?
although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also respond to complaints on time?
although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also has a 0% timely response rate to CFPB complaints.
What is the most common complaint about although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also?
The most common issue reported against although it should have been just as immediate. They returned the stolen funds. I later received a letter that this was an Automatic Payment ( to the closed '' credit card account ) and all future ones have been XXXX. This does not make any sense. Why would automatic payments be on the account when the account was closed? '' I did not have access to the credit account via Online Banking and any functions tied to this account were XXXX. Wells Fargo reps did not have any access to the credit card account and could not see it '' when I called in. Also is "because I did not have a debit planned" in the "despite my having no access to this account via Online banking and all access to it being XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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