2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 24.4K–24.4K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and wonder if I should pay the huge cost to have my mortgage audited. XXXX XXXX conventional.,,Mr. Cooper Group Inc.,AZ,85351,,Consent provided,Web,2024-04-01,Closed with explanation,Yes,N/A,8672325 1
and wonder if it has anything to do with my never having paid late fees in my history of using credit cards. Is it possible this is a scam to make at least some money off of me 1
and work associates. 1
and work extra overtime shifts every week to pay off my mortgage so I can retire. I'm almost XXXX 1
and work slows down. '' I am a responsible lender and have made on-time payments in the Pay as you Earn plan for several years. I am shocked that Navient 1
and work to resolve my issue/complaint. In good faith 1
and work toward resolution.,,BANK OF NEW YORK MELLON CORPORATION 1
and worked as I was told it would be on XX/XX/XXXX. I also want PHH fined to the maximum extent of the law 1
and worked to pay off the final XXXX 1
and workout processes and began the foreclosure process as evidenced by the Bank of America form entitled California Declaration of XXXX XXXX 1
and worrisome to have my student loans managed by such an unorganized company. I requested to be transferred to another servicer 1
and worse 1
and worst of all 2
and worthy of a lawsuit. The balance is paid entirely in full. Please work with me to remove those late payments from my report.,,Marlette Funding 1
AND WOULD ADVISE FRIENDS 1
and would appreciate the added assistance I need to verify the debt is legitimate from discover. I do not feel that this is too much to ask. Especially for one effected by XXXX and identity theft all at the same time. Thank you in advance for the help you gave me during these extremely troubling times.,,DISCOVER BANK,TX,757XX,,Consent provided,Web,2021-06-16,Closed with explanation,Yes,N/A,4466763 1
and would appreciate the added assistance I need to verify the debt is legitimate from XXXX I do not feel that this is too much to ask. Especially for one effected by XXXX and identity theft all at the same time. Thank you in advance for the help you gave me during these extremely troubling times. 1
and would appreciate the added assistance I need to verify the debt is legitimate from XXXX. I do not feel that this is too much to ask. Especially for one effected by XXXX and identity theft all at the same time. Thank you in advance for the help you gave me during these extremely troubling times.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,757XX,,Consent provided,Web,2021-06-16,Closed with explanation,Yes,N/A,4467646 1
and would be a terrific act of good will.,,JPMORGAN CHASE & CO.,GA,30096,,Consent provided,Web,2019-09-12,Closed with explanation,Yes,N/A,3372881 1
and would be applied the next day XX/XX/XXXX. I asked her why this hadnt happened already 1
and would be aware of what has gone on with my account 1
and would be sold to a financial service called XXXX XXXX 1
and would call me back. I missed their return call 1
and would cause serious negative impact to my credit in the case of missed or delayed payments. 2
and would get back to us on Monday 1
and would have known that was the case if the Raymour employee spend any amount of time looking into the issue. They have refused to talk to each other directly 1
and would have made several attempts to contact myself first. 1
and would have no reason to log in to my account to check for a usage balance. Additionally 1
and would just be told that 1
and would like to do so in peace. I am providing the attached information. 1
and would like to know when my payment amount went up. When I asked for a copy of the payment agreement letter that 's states the amount my payments are 1
and would like to separate and consolidate with my XXXX XXXX my portion of our JCL. Congress PASSED the LAW to separate last XXXX XXXX XXXX There is still no mechanism -- and my current servicer 1
and would like verification from you of the obligation 1
and would n't be able to verify that if I paid this unverifiable debt within 45 days that it would n't be reported on my credit. She stated they received the debt on XXXX XXXX 1
and would need my employer to call and wait on hold with Ally 's general fraud line as Ally does NOT have direct lines. Embarrassed 1
and would never be explained as to what they did with the money. 1
and would never be without it. She couldnt answer that either 1
and would not accept a return. 1
and would not allow me to submit a dispute even when I asked directly. 1
and would not be able to provide them. All W2s for XXXX were submitted to the IRS and we asked them to request the info needed from the IRS as verification. They indicated they don't due this and for that reason they will not service our loan. We began this process in XX/XX/XXXX and on XXXX XXXX 1
and would not be reclaimed. A letter was not necessary and that she would mail the check for a little over {$5000.00} out to me the next day certified mail. I then asked her if she had my address and I gave her my address of [ my address ] 1
and would not because that account owner did not report fraud. 1
and would not do their job correctly.,,JPMORGAN CHASE & CO.,NJ,08540,,Consent provided,Web,2024-04-25,Closed with explanation,Yes,N/A,8860444 1
and would not even say whether or not investigators had investigated this case by listening to the recorded calls. XXXX hung after I placed her on hold because I had received a call from the manager from the Capital One Cafe. 1
and would not hear again. The attorney did not respond in a timely manner for the past XXXX months. 1
and would not include. Statebridge should be required to supply these tapes. If they are being honest 1
and would only tell me hed have XXXX call me back. 1
and would otherwise be eligible for forgiveness. 1
and would re-run the loan that way and send me new disclosures. I never received them. 1
and would receive the miles : From : XXXX Date : XXXX AccountNumber : InterestCheckingXXXX Subject : Re : PromotionalOffer Reference : XXXX DearXXXX.XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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