2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 22.9K–22.9K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and told me at that time I would be sent a bill for the phones ( which I agreed that I owed that {$250.00} ) 1
and told me I need to send evidence ( receipts from other states 1
and told me I needed to send a secure message through the website. Unbelievably 1
and told me I should have tried earlier 1
and told me I would receive a new Advance Plus Checking card in the mail in a week. I felt relieved that the transactions had not gone through 1
and told me if she hears anything Friday XX/XX/XXXX or on XX/XX/XXXX 1
and told me if she needed more information 1
and told me it would be resolved in 10 business days. Ten business days has come and gone 1
and told me nothing could be done. 1
and told me she could n't do that. I told XXXX that I work at a Bank and I KNOW she can do that. She refused to provide a copy of the Terms and Conditions by email 1
and told me she would escalate my issue and I would receive a call within 48 hours. I never received the call 1
and told me that I must keep trying that fax number because there 's nothing they can do about it. Meanwhile 1
and told me that my account still needs some operations and will be all set very soon. After that 1
and told me that my claim was actually closed because I was the willing victim of a scam and had taken over 10 days to file my claim ( they did not bother to look into my account and see the first claim I filed IMMEDIATELY after the charge was closed by mistake. ) I personally believe at this point this is an insider job. Bank of America has made SO many mistakes handling this claim that it is very suspicious. They are not reading my statements before denying my claims 1
and told me that my ex husband would need to agree with how the proceeds were to be applied 1
and told me that she had spoken to someone and XXXX was going to work on getting my funds returned to me. 1
and told me that she would credit me {$190.00} in interest to soften the blow. '' XXXX then transferred me to a supervisor named XXXX 1
and told me that someone from XXXX would be in contact. This amounted to no progress whatsoever. 1
and told me that that is the best she could do for me. I asked her what if I am not satisfied with this offer 1
and told me that they called my son XXXX 1
and told me that they will note it and do some research on it. 1
and told me that what I stated was correct 1
and told me they would absolutely take care of this. It took three days for a temporary credit to post ( See Attachment XXXX ) after I supplied the email receipt 1
and told me they wouldn't close my branch. XXXX XXXX suggested putting XXXX dollars into my debit card account 1
and told me this issue is closed with their office. 1
and told me to fax copies of my drivers license and social security card to get a credit report. I do not necessarily have a need for my credit report 1
and told me to report my stolen identity to the credit bureaus 1
and told me to review and see if anything that didn't feel right to call back This is unacceptable 1
and told me to wait a week or so to get a response from Chase. 1
and told my only options were paying the loan '' and I was told I could not rehabilitate the loan repeatedly with no real explanation outside of you did it twice and are not eligible '' 1
and told no it will be reversed next billing cycle. I ask to speak to someone higher and the customer service rep sends me to their supervisor 1
and told that the reason my payment was returned was because the account number referenced on the check was incorrect. So we updated both the address and the account number 1
and told that the transaction expired 1
and told that they would review the call. They never did. Every time I called back to check on the status 1
and told the agent 1
and told the agent that I have never heard of such a request from a financial institution before. The agent told me there's nothing odd about this request it's part of their processes to verify someone's identity. I've banked with other institutions for over 15 years now 1
and told the customer representative ( name is XXXX ) that this purchase was not an authorized purchase 1
and told the merchant I no longer wanted the item due to the lack of service and communication. 1
and told the operator I wanted AMEX to make this right. He said there was nothing he could do but switch me to the new Blue Cash Everyday '' card 1
and told them but they only sent an email which I also forwarded to Citizens. Fax XXXX Since then 1
and told them directly 1
and told them not to withdraw anything more from me and give me a FULL REFUND for all they have taken from me. They still withdrew the money from my account in XXXX 1
and told them that I needed to get a new card. I also told them that I need it soon because my departure date was coming up. On XX/XX/XXXX 1
and told them that I submitted the document 1
and told them that there has been no response. They responded that they will have an answer for us on the XXXX of XXXX. That is not fair. They originally said 10 days 1
and told them we were not interested in any offer or purchase. Despite this 1
and told there's no additional information ( when I haven't been given much information at all ). I am consistently transferred to an intermediary who relays questions and answers back and forth between someone in the fraud department and myself. I have never been able to talk to a live person within the fraud department itself 1
and told to expect three to five business days for a solution and a confirmation email explaining the system error and how it was not my fault the loan was not credited as Paid-off when I submitted the Paid in Full amount in XXXX of XXXX when I spell out the fraud during a XXXX XX/XX/XXXX conversation with MoneyLion without calling it such only for the error to be corrected in less than a day without any e-mail. 1
and took advantage of consumers. 1
and took advantage of customers who don't fully understand financial terms. 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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