2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 22.4K–22.4K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and they refuse. As a result 1
and they refused me access to the website and stopped sending statements to me due to Chapter XXXX filing in XXXX XXXX. Misapplication of funds also effects principal reduction clauses over the first 5 years of the modification term 1
and they refused to assist me further. 1
and they refused to do a chargeback. And even that is oddbecause their records show an amount near to that addedand subtracted XX/XX/XXXX and we were told by theexecutive office we owed nothing on that 1
and they refused to help me. As of today 1
and they refused to help me. I then decided to file this complaint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
and they refused to speak with me. I was told that I could not speak to them directly and that they would only speak to an attorney if I hired one. As the borrower legally bound to this loan 1
and they refused. 1
and they refused. They told me to go back to BarclayCard for any explanation of the score. So I called BarclayCard at XXXX XXXX to ask for an explanation of the XXXX point drop 1
and they refused. They told me to go back to XXXX for any explanation of the score. So I called XXXX at XXXX XXXX to ask for an explanation of the XXXX point drop 1
and they rejected the request in XXXX XXXX. We challenged their rejection to XXXX 1
and they remain locked in a pending state. 1
and they remain on my credit report 1
and they removed it from my credit bureau. Then in XX/XX/XXXX 1
and they removed it immediately from my report. I also provided the account from the other credit reporting agency 1
and they repeatedly said they had. Finally 3
and they replied I did. I replied 1
and they replied {$200.00}. Ms. XXXX told them not to do that 1
and they reported a higher balance than what my credit card statement says for XX/XX/2022. The balances owed 1
and THEY REPRESENTED TO ME THAT IT WAS CLOSED. 1
and they request further documentation ( same document as mentioned previously 1
and they requested no other information from me. 1
and they requested this money in XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
and they requested we send an application dated with the current date. This made us believe that PHH wanted to make it seem like they were reviewing applications in a timely manner. I resent the new dated application that day 1
and they reserve the right to close my account 1
and they returned me to administrative forbearance 1
and they returned our payment made on XX/XX/XXXX 1
and they rolled the negative balance of compromised account into my new account which then put that account into a negative balance and my third car payment to XXXX did not ho through 1
and they said for XXXX transactions it can take up to XXXX business days. As you probably guessed 1
and they said I did not fill out a new form to qualify for the income re-driven payment plan. That's funny because the agent I spoke to never even mentioned anything about me having to fill something out. All she asked is if I wanted to remain on the loan. I never received an email about this either. They claimed they sent it to my old .edu email 1
and they said I had to deal with CFPB 1
and they said I must sign the paper before getting my belongings. They didn't let me see it first. After I signed 1
and they said I would be notified through email about what the outcome would be. After a couple of days 1
and they said it was due to a XXXX XXXX DOLLAR A DAY interest payment since this was do a collection agency -- - WHY was I sent to a Collection Agency when it was US Auto Sales and Finance that went out of business 1
and they said nelnet has made no attempts to charge my bank account. I have seen dozens of people on XXXX saying they are having the same issues with Nelnet. 1
and they said no 1
and they said no. I said I called XXXX specifically to speak with an escalations level 1
and they said no. I said that is not fair ruining honest peoples credits for such a small amount especially when the mortgage has been paid since 2004 even with all the mortgage crisis there was no problem with the payments and they said no. I tried to speak with a supervisor and they actually put me on hold for minutes then the line got disconnected. I called them again of course start to explain everything from scratch and this time I asked them to also provide me with my note as these people are the forth mortgage servicer since purchase 4
and they said no. The gentleman said that I was up to date on my payments 1
and they said nothing can be done. I asked them how this could be determined 1
and they said nothing they can do. 1
and they said that for any mortgage loan 1
and they said that it did not post 1
and they said that nothing would be due as I would be on XXXX 1
and they said that perhaps the taxes were paid twice : once on XXXX 1
and they said that they have no idea 1
and they said that they were still researching 1
and they said that they would not report my account due to limitations in their system ( which they did not explain ). I have been paying 20 % interest on my car since XX/XX/XXXX 1
and they said the company did not have one. They gave us a name of someone who was supposedly our single contact and could help us 1
and they said there was nothing they could do because credit was not extended. The credit bureau stated they could not take the inquiry off my credit. They only directed me to contact the companies directly ; the companies send you in circles because you do not have an actual account therefore no one helps you. I tried contacting the local police to see if i could file a report however nothing was done because no credit was extended.,,EQUIFAX 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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