| and she ignored my calls for more than 30 days. Then I contacted the Branch XXXX again on XXXX for a case status update | 1 | 0.0% | 2016 |
| and she informed me that Wells Fargo does not track vehicles. I include in her statement their agents. | 1 | 0.0% | the second time the automated service said I can't connect you with an operator right now. '' So I was not able to get the information of Name XXXX ID XXXX and XXXX |
| and she intimated that I was impatient. She then advised that it had already been escalated anyway. Delighted to hear this | 1 | 0.0% | if shes not Fraud Recovery |
| and she is not allowed to disclose that. I told her that I have the right to request the documents that were used to deny my claim | 1 | 0.0% | and she said she couldnt share anything else but would transfer me to someone else that could help. I waited on hold. Eventually |
| and she just dismissed everything I said. | 1 | 0.0% | who gave me her ID as XXXX. She was polite at first |
| and she just said it is unfortunate and she put a note on my account for the dispute department to reopen and appeal the final decision made. Now | 1 | 0.0% | I was transferred to the dispute department |
| and she lied and said that I wrote starter '' checks | 1 | 0.0% | and Overdraft document that were signed by me by accident!! I have had bank accounts for over 40 years and have NEVER had that happen. I checked the account on line on XX/XX/XXXX and it had PENDING transactions. I had a car breakdown over the weekend and had to use all my cash to have it repaired because I was stranded! I called them up and told them that I would deposit to bring the account in the positive. They said I had until XXXX XXXX. I made two deposits |
| and she lived at the property as her primary residence. It was agreed that 6 payments would be held back to pay for the payments so she could increase her credit and refinance. XXXX was not receiving any mail. Further | 1 | 0.0% | XXXX received another statement from Superior Loan Servicing. At that time |
| and she mentioned that she'd reach out as soon as the video was ready. | 1 | 0.0% | XXXX stopped communicating |
| and she needed to place the call on hold. XXXX then came back on the line to advise that she is unable to quote an immediate payoff because of XXXX XXXX living in the state of WI | 1 | 0.0% | XXXX XXXX requested XXXX to get a supervisor on the line. At XXXX XXXX XXXX |
| and she needs to open another one. | 1 | 0.0% | my XXXX payment is made first weekend of XXXX with late fees |
| and she noted a discrepancy in the amount as well. My niece ended up sending XXXX her bank statement 3 different times as XXXX said she did not receive all the pages | 1 | 0.0% | so I assume the XXXX was the day the loan company was looking to close the loan and since I had scheduled movers |
| and she noted in my file. I again inquired about an expected date of resolution in this matter and was again denied. | 1 | 0.0% | and no timeline would be provided for its resolution. I acquiesced and agreed to again attempt to verify the linked accounts. Again |
| and she only referred to the 30-60 day window.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 | 0.0% | as instructed |
| and she provided a form that I needed to fill out with my bank account information and signature ( attached ). However | 1 | 0.0% | I have contacted Dovenmuehle nearly 20 times |
| and she provided me now with a more detailed letter about the refund to Discover and a copy of a letter from the charge processing service also stating that the monies had been refunded to Discover in mid-XXXX. By now | 1 | 0.0% | after more than 60 days after they received the first letter documentation |
| and she read ALL the times Title sent over documents to Freedom Mortgage to get the title cleared and Freedom never provided the response needed to get the clear to close | 1 | 0.0% | wherein I am the ONLY ONE ON TITLE. It appeared XXXX XXXX XXXX had everything they needed |
| and she read off a few items. When I asked for a copy of this list she stated she would email me a copy. I waited | 1 | 0.0% | therefore causing me to vacate at the end of the lease. ( Their reasons were personal ). I vacated on XX/XX/XXXX. A year goes by and I received a letter from a collection agency reflecting an amount of {$3700.00} for what they describe as damages along with a {$500.00} sure deposit in which they wanted to be paid back. I wrote the collection agency a letter asking them to allow me 30 days to respond and that I was going to obtain information from the original creditor |
| and she reaffirmed that. Once I told her in that case it had been 15 days since XX/XX/XXXX | 1 | 0.0% | I have contacted Santander multiple times and received inconsistent and conflicting information. With the balance still not paid off |
| and she recommended I send a dispute letter again to Macys Billing fax # ( XXXX ) XXXX XXXX. I spoke with XXXX today XX/XX/XXXX and they would place a dispute notice on my account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 | 0.0% | nine months passed before I received a bill due to an incorrect address on their records. The post office finally corrected the mistake and sent me a bill which included interest and penalties. However |
| and she refused my offer. My loan was sold to IDA in XXXX | 1 | 0.0% | water |
| and she refused to do so. | 1 | 0.0% | I contacted AWA Collections today |
| and she refused to give it to me due to security reasons. '' I then said I do not feel comfortable with her handling my account and that I would like to speak with a different representative. She told me that if I do n't want her help | 1 | 0.0% | I call XXXX/Vitek and immediately ask to speak to a supervisor as I was tired of explaining the issue 3000 times. The representative |
| and she refused to give me a way to email the documents. | 1 | 0.0% | who was very friendly and said she understood. I expressed about that it was just after noon |
| and she refused to give me any answers. I also then offered to provide my account number once again ( even though it is listed on the Check! ).. She refused.I then proceeded to ask her to speak with someone who was higher than her | 1 | 0.0% | I then spoke to the manager |
| and she refused to honor it. | 1 | 0.0% | I deposited values |
| and she refused to provide that | 1 | 0.0% | shareholder of JPM stock |
| and she refused to transfer | 1 | 0.0% | the automated self security freeze wasnt finding my account so I called and spoke to XXXX case # XXXX |
| and she refused. I asked for her to send me a letter to that effect and I would forward it to the CFPB. She said I could expect the letter in up to ten days | 1 | 0.0% | VA which I was referred to. All they did was provide the exact same information that I could ( and did ) download from the Internet. More recently |
| and she replied | 2 | 0.0% | while at work. I called the number back and a XXXX XXXX answered the call |
| and she replied that they had no record of me having received a loan. After waiting an hour | 1 | 0.0% | Last report |
| and she replied to my face : you have to pay | 1 | 0.0% | XXXX |
| and she said | 2 | 0.0% | she asked for the last XXXX digits of my social security number. I provided her with the last XXXX digits. Then |
| and she said I need to wait 3 billing cycles | 1 | 0.0% | called the Membership Rewards program agent |
| and she said I would need to pay an additional {$47.00} in order to pay off cash advance. I stated that was incorrect and excessive. She explained I had a previous balance of {$100.00}. I explained that is part of next month payment which according to XXXX I would not have to pay because cash advance would be satisfied. I explained to her that XXXX and the supervisor before him gave me great detail on what I needed to pay. I did not have XXXX 's name and location at the time I spoke with XXXX. Once I found his info | 1 | 0.0% | I spoke with supervisor XXXX in the XXXX |
| and she said it didnt saw nowhere were they going to put that balance on my account on that date and she acted like she was sure it was not going on the account until her research but obviously it wasn't researched. | 1 | 0.0% | who stated and assured me on a recorded call that I my account would not go into the negative until she was finished a 2 day research for fraud |
| and she said it had and left the room. | 1 | 0.0% | I decided enough was enough |
| and she said MANY OTHER CONSUMERS had had this experience with Equifax. THEY NEEDTO BE FINED | 1 | 0.0% | those of them who have designed that implement of MEDIEVAL TORTURE and BY INACTION AFTER POLITE PETITION FOR CHANGE refused thereby to STAY AN ILLEGAL COURSE OF ACTION |
| and she said no. | 1 | 0.0% | I went to XXXX and a customer service agent reached out. The answer was the same |
| and she said no. She also informed me that | 1 | 0.0% | I contacted Chase Card Services and requested a Refund of my Credit Balance |
| and she said no. So | 1 | 0.0% | I gave Navient a call towards the middle of XXXX XXXX because I had not heard anything on the status of my application. After that |
| and she said she could not tell me | 1 | 0.0% | and explained that I called 3 weeks ago and was promised that information was coming to me in the mail but I never received it. The representative asked me for ( completely irrelevant ) details Such as Who had I talked to |
| and she said she couldn't get involved. | 1 | 0.0% | I have filed a claim with American Express |
| and she said she said it had something to do with my rental being vacant. I told them it has been rented since XXXX of XXXX. I began getting all the documentation that no one ever asked for and began sending it. EVERYTHING I could find. My tenants wrote up something stating when our lease started | 1 | 0.0% | LLC NMLS ID # XXXX XXXX ( XXXX ) Monday - Friday |
| and she said she would work with their business office to get it handled. That was almost 4 weeks ago. I've followed up once a week every week since for an update and every week I get the same toothless response that she will email the biz office for an update | 3 | 0.0% | the report which shows the most inquiries to dispute the XX/XX/XXXX inquiries |
| and she said since it was fraud she couldn't do anything to help me and I needed to settle the dispute through my bank. | 1 | 0.0% | I got an email for the dispute on the {$310.00} charge and was informed that it was fraud and would be removed from my account. The next day on XX/XX/XXXX I received an email stating that XXXX had sufficient evidence that I had made the purchase for {$310.00} and that I needed to pay that balance. I re-disputed the charge. I received a decision for that on XX/XX/XXXX |
| and she said that | 1 | 0.0% | so after a 1.5-hour wait |
| and she said that number was listed as a landline ( when it's actually a cell ). She told me that she would convert it to a cell phone in their system and mark it as no consent. '' She told me that humans call cell phones - literally said that! So | 1 | 0.0% | and I got a lady named XXXX. She confirmed we owed nothing and told me that she didn't know why I was receiving calls. She offered to forward me to the debt collection department |
| and she said that they no longer handle these things in-house and everything has been outsourced to XXXX ''. I have contacted their Customer Support line ( XXXX | 1 | 0.0% | XX/XX/2019 and was informed I would need to fax my information ONCE MORE to them to the following fax number : XXXX. I sent it and received a confirmation that the fax was completed. When I called to ask them if they had received it they informed me it would take 5 - 7 business days. This will now be the 3rd time I have attempted this process via fax |
| and she said that we had gone around the United States '' in circles and she did not know what I wanted. I wanted to explain about the debt consolidation company | 1 | 0.0% | XXXX called me and I attempted to speak to Ms. XXXX regarding what I found out from Ace. When I said that I spoke to them about my loan |
