2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 17.7K–17.8K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and procedurally proper foreclosure actions. The servicers actions constitute improper termination of loss mitigation 1
and procedurals in injunction with states 1
and procedures for disputed information. 1
and proceed to report the account in various ways on my credit reports. 1
and proceed with my documentation submitted for the loan modification review. ( Again I was told the review had not been completed and this was just an offer based on my loan not being current and I did have the choice to continue my original application process and await the final decision based on the application information I submitted. At this point I am still calm and respectful and thanking her for her time and ask her to help make this right and ensure that its changed based on the fact she agreed and read aloud everything I am stating from the XXXX phone call. She stated that she had already deleted my loan modification since they would not review it anyways and I could go under the forebarence since we are affected by the coronavrus ( recorded convo- I stated numerous times i didnt want to go that route I wanted my loan process to be reviewed with my financial info and not reflect that I agreed to this flex mod which clearly stated I DID NOT! She said she already changed it and I could call back tomorrow to speak with someone and my underwriter would be there that who she spoke with was not mine! I said so Im under forebarence until XXXX and only because they will not review my application for the loan modification as previously planned only because of the corona and she stated no it was becuase it was documented I accepted the loan offer for flex mod! She said I could reapply in XXXX for one and that oh by the way I needed to apply for another forbearance now since she changed my file to me asking for one!!! I asked nicely for her to help fix this and she hung the phone up on me and that was it. I am completely heart broken 1
and proceeded to ask me the same logistical questions over and over again. She finally said she would contact the merchant ( XXXX ) and placed me on hold. Again 1
and proceeded to deposit {$12000.00} in my account because the email said I needed {$10000.00} daily average from the day of account opening. 1
and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity 1
and proceeded to speak with me in a very strained voice while asking me to verify my identity not only through the usual questions but also by making me read back a one-time passcode they sent me. The representative told me the same thing that the one on XX/XX/XXXX had - that they were going to escalate the case and I would receive an email when it was resolved. 1
and proceeded to tell us what we needed to do to have the title and registration changed. I told the rep we had done all of those things and that we are waiting on them 1
and proceeded to walk all the way around the office through the door where I was located as though she was going to XXXX me. Her and her employee gained up around the window with the intent to intimidate me. I then felt threatened and proceeded to call the police for my protection. She was now in the same space as me when we originally were separated by a wall and window. I gave the XXXX caller her description. She called me a XXXX and I never used profanity or called anyone outside of their name. I even pointed that out to her and told her that she was very unprofessional. She got control of herself and finally went back behind the door when she realized I was really on the phone with XXXX. 1
and proceeded to write the {$5000.00} on the blank check that I had given her and presented the check for payment. The check was paid to her in contravention of my instructions to the bank pursuant to the stop payment I had requested and paid for. On XX/XX/2019 Mr. XXXX acknowledged the error and processed a Branch Compliant Escalation Form ( attached ) and escalated the matter to a regional escalation department. 1
and proceeded with distribution over 12 months without my consent. I made one time payment again and was told an escrow analysis will be completed and I will receive the results what the new payment would look like as well as get reimbursed for the amount I was wrongfully withheld because of the failure to notify me of shortage on time. 1
and proceeded with other financial matters. 1
and proceedings. 9
and proceedings.,,EQUIFAX 1
and proceedings.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,23434,,Consent provided,Web,2024-11-01,Closed with explanation,Yes,N/A,10660459 1
and proceeds records. 1
and process payments by phone into that account. I was told variously that forbearance ended XX/XX/XXXX 1
and processed the accrued interest is approximately {$830.00}. 1
and processing payments. For troubled borrowers 1
and ProCollect has not withdrawn the collection or corrected the record fully. Every day this disputed 1
and produce the authorization or trigger for that data Disclose the names 1
and produced to my personal attorney and documented in their files. 1
and producing no resolution. 1
and professional endeavors as a real estate investor. 1
and professional livelihood. I have suffered substantial damages as a result. 2
and professionalism.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
and professionals I was determined XXXX dating back to XX/XX/XXXX. 1
and profited from scheme while claiming I owe them money. 1
and profits from NewRez/Shellpoint . 1
and Progressive on dates ranging from XX/XX/XXXX to XX/XX/XXXX under account numbers XXXX 1
and prohibited acts. 3
and promised over and over that I would get all of my money back ''. Since it was XXXX on a Friday afternoon 1
and promised that the manager from the branch would contact me within 2 business days. 1
and promised the matter would be escalated and re-disputed but again 1
and promised to provide bona fide leads which are purchased from the aforementioned providers XXXX XXXX 1
and promised to refund without intending to refund 1
and promised to resubmit. On XX/XX/XXXX 1
and promises I would receive written documentation confirming I owed nothing. That documentation was never sent 1
and promises of help 1
and promises to look into it ''. Utterly annoyed 1
and Promissory Notes have a statute of limitations of 3 years ( MCA 75-3-118 1
and promoting products based on this score. 2
and promotional offers were not authorized so 15 US Code 1681b ( c ) ( 1 ) ( a ) ( b ) ( i ) ( 3 ) stated they be deleted. 2
and prompt investigation as required under the FCRA 11
and promptly forward a formal complaint to the Federal Trade Commission and Attorney General. Since then 1
and promptly hung up on me. However 1
and promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. 4
and promptly. 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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