Total complaints
1
Filed since The
2026 data Public-data reference. official source
and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity complaint mix by product
- that I'm 1 100.0% – 0% relief
How and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| that I'm a victim of fraud and that my account is locked and instructed me to go to Citibank and to start a new account | 1 |
Top States
| State | Complaints |
|---|---|
| as the agent proceeded to look into my account she | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| she asked me for my credentials | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity
and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The XXXX D, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that I'm a victim of fraud and that my account is locked and instructed me to go to Citibank and to start a new account", and the single most common underlying issue is "she asked me for my credentials".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity have?
and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity respond to complaints on time?
and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity?
The most common issue reported against and proceeded to look up my account and confirmed to me it was locked due to fraudulent activity is "she asked me for my credentials" in the "that I'm a victim of fraud and that my account is locked and instructed me to go to Citibank and to start a new account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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