I

215 consumer complaints filed with the CFPB

This page summarizes consumer complaints about I products filed with the CFPB. 215 complaints have been filed across 136 companies. The most commonly reported issue is "demand these late payments are removed from my account or I will be forced to be in contact with the Attorney General of my State and the Consumer Financial Protection Bureau. I".

215
Total Complaints
136
Companies
demand these late payments are removed from my account or I will be forced to be in contact with the Attorney General of my State and the Consumer Financial Protection Bureau. I
Top Issue

Companies with Most I Complaints

# Company Complaints
1 per the FCRA 24
2 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 10
3 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,,EQUIFAX 7
4 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe. 5
5 which is attached. My identity was stolen 5
6 XXXX XXXX XXXX 4
7 and XXXX XXXX XXXX 4
8 and currently maintains a balance of {$510.00}. The FCRA mandates that the credit bureau 3
9 verbal 3
10 executor 3
11 by knowingly 3
12 and currently maintains a balance of {$200.00}. The FCRA mandates that the credit bureau 3
13 or non-verbal 3
14 and currently maintains a balance of {$340.00}. The FCRA mandates that the credit bureau 3
15 the ORIGINAL CREDITOR and CONSUMER 2
16 ( such as XXXX 2
17 and nullify 2
18 accelerate payment 2
19 and currently maintains a balance of {$560.00}. The FCRA mandates that the credit bureau 2
20 impartiality 2
21 XXXX 2
22 inaccurate. 2
23 the following accounts must be deleted from my report. Failure to respond satisfactorily with deletion of the above referenced account 2
24 remain on your records despite originating in XXXX. I discovered these discrepancies in XX/XX/XXXX. 2
25 lender 2
26 and currently maintains a balance of {$230.00}. The FCRA mandates that the credit bureau 2
27 or past due balance exist if my signature on my application for credit is payment of the debt? According to 15 USC 1666d Treatment of credit balances '' States Whenever a credit balance in excess of {$1.00} ( see attachments for full quote ) Every account statement has failed to demonstrate indebtedness. For example if I borrow {$20000.00} shouldn't my account statement show a negative $ XXXX? And every time I make a payment it would reduce that amount bringing the negative balance closer to {$0.00}? None of the account statements show a negative balance 2
28 property 1
29 instruments 1
30 or legal action would be taken by Nationstar Morgage LLC against me. I had as many as XXXX phone calls on the XXXX of the month demanding payment. 1
31 which they refused. With these efforts to extract additional money from me 1
32 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33180,Servicemember,Consent provided,Web,2022-07-21,Closed with explanation,Yes,N/A,5796088 1
33 a protocol which I found non-transparent and unreasonably burdensome. 1
34 I opened XXXX # XXXX 1
35 XXXX ) 1
36 The Congress under the Fair Credit Reporting Act ( FCRA ). The List of accounts below has violated my federally protected consumer rights to privacy and confidentially Under 15 USC 1681. Per Consumer Financial Protection stated you did investigation XX/XX/XXXX please give me information on how you conduct the investigation and what procedures you took to on this matter. After taking with the local police department here in Washington XXXX DC and family 1
37 and left the applications unresolved. 1
38 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,48322,Servicemember,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8063099 1
39 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,RI,02904,,Consent provided,Web,2022-05-14,Closed with non-monetary relief,Yes,N/A,5558633 1
40 Ca. XXXX. 1
41 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,90047,,Consent provided,Web,2022-04-25,Closed with explanation,Yes,N/A,5495454 1
42 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,GA,30106,,Consent provided,Web,2023-03-23,Closed with explanation,Yes,N/A,6741732 1
43 and future amounts in dispute pursuant to Title 15 U.S. Code 1666 ( e ). 1
44 I 1
45 2611 ( a ) of title 26 of the Internal Revenue Code. Otherwise EXETER FINANCE is now in possession of contraband upon which a lien has attached under 6324 ( C ( ( 2 ) of title 26 of the Internal Revenue Code until the Capital Transfer Tax is paid in full. 1
46 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,303XX,,Consent provided,Web,2022-06-26,Closed with explanation,Yes,N/A,5710578 1
47 I want to see the original signature that I agreed to on the contract for this creditor. Has there been any insurance claim found on this debt? I want to see the chain of title that you have to collect on this debt. Any fees 1
48 and responsibilities pertaining to the account have been transferred to the Trust. A UCC XXXX XXXX has been filed under Filing Number : XXXX to reflect this legal transfer. 1
49 INC.,FL,32218,,Consent provided,Web,2024-05-09,Closed with non-monetary relief,Yes,N/A,8974789 1
50 they parrot any information given to them as a means of coercing consumers to pay extra fees for debts that they allegedly owe.,,NCB Management Services Inc.,FL,33180,Servicemember,Consent provided,Web,2022-07-21,Closed with explanation,Yes,N/A,5796239 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows for I

215 consumer complaints have been filed with the CFPB under the "I" product category, naming 136 distinct companies as the respondent. Product-level complaint counts are one of the most direct signals of where consumer friction is concentrated in the U.S. financial system — the CFPB routes each filing to the specific regulatory framework that governs its product class, so the volume here reflects real intake into federal and state consumer-protection channels, not casual survey sentiment.

Within I, the single most common underlying consumer complaint is "demand these late payments are removed from my account or I will be forced to be in contact with the Attorney General of my State and the Consumer Financial Protection Bureau. I". Issue concentration inside a product category is often more diagnostic than headline volume: when one issue dominates filings, it usually points to a recurring servicing, billing, reporting, or collection pattern that touches many providers at once. The table above ranks individual companies by filing volume within this product line and includes their timely-response rate and the share of cases closed with relief — two operational metrics that help separate firms handling complaint intake smoothly from those where resolutions stall or get disputed.

Complaint volume scales with market share — the largest issuers and servicers in a category will naturally generate more filings than smaller peers even at identical complaint rates per customer. A complaint on record is a consumer allegation, not a proven violation, and a company's presence here does not imply it broke any law. Use this page to understand the contour of consumer concerns around I, then drill into specific companies and cross-check against the CFPB Consumer Complaint Database. This page is informational only and is not financial, legal, or regulatory advice.

Data source: CFPB Consumer Complaint Database. Product categories are defined by the CFPB. Complaint counts reflect consumer-reported data and do not imply wrongdoing by any company.

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