CFPB · Educational guides
Consumer Complaint Guides
Educational guides about CFPB consumer complaints. Learn how to file complaints, understand your rights, and read complaint data effectively.
- 16.2M
- Complaints in archive
- 8.0K
- Companies tracked
- 23
- Product categories
- 8
- Guides in this hub
Guide hub verdict
This hub covers the live CFPB complaint archive - 16.2M complaints across 8.0K companies, with Credit reporting or other personal consumer reports leading product volume at 66.5% of the corpus.
- 16.2M
- Complaints
- 8.0K
- Companies
- Credit reporting or other personal consumer reports
- Top product by volume
- 66.5%
- Top-product share
CFPB Consumer Complaint Database · data updated June 2026. Volume reflects consumer allegations, not regulatory findings.
Complaint volume by product category
How to File a CFPB Complaint
Step-by-step guide to filing a consumer complaint with the CFPB, including what you need and what to expect.
Understanding Complaint Responses
What company response types mean: closed with explanation, monetary relief, non-monetary relief, and more.
Credit Reporting Complaints Guide
Why credit reporting leads in CFPB complaints, your rights under the FCRA, and how to dispute credit report errors.
Bank Complaints: Common Issues
Common banking complaint patterns, how to compare banks using complaint data, and what to do about problems.
Debt Collection Rights
Your rights under the FDCPA, common collector violations, and how to handle debt collection disputes.
Mortgage Complaint Trends
Common mortgage servicing issues, escrow disputes, servicer transfers, and loss mitigation problems.
Credit Card Complaint Patterns
Common credit card issues, your rights under the FCBA, and how to dispute charges effectively.
How to Read Complaint Data
A data literacy guide to interpreting CFPB complaint statistics without common pitfalls.
Methodology
Guides draw on the public CFPB Consumer Complaint Database. Figures cited in these pages are computed live from the PlainComplaint archive, with sources linked throughout.
See our methodology for how counts, rates, and rankings are derived, including the CFPB data snapshot date.
Download the CFPB state-complaint extract cited on this page: cfpb-complaint-state-statistics.csv (CC BY 4.0).
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.