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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
you have 30 days to supply these proofs 3
you have a duty to correct and update the negative reporting of late payments. 8
you have a legal responsibility to terminate the claim and correct any negative credit reporting which may have been made in connection with this alleged debt. You may want to obtain a legal opinion on this 3
you have a right to a refund of your money. If you want a refund 1
you have a sales date assigned for XXXX XXXX 1
you have a verbal and therefore you DO have my income for the purposes of requiring a Loan Estimate. They told me that my word is useless ( and yes 1
you have acted unfair by reporting unverified and inaccurate information without investigating me about the alleged transactions 6
you have already committed multiple violations of federal law 1
you have attempted to communicate with me on multiple occasion which is a violation of 15 U.S. Code 1692b ( 3 ) ; 8. You are also in violation of 15 U.S. Code 1692e ( 2 ) ( A ) by giving false representation of the amount of debt allegedly owed and the false representation or deceptive means to attempt to collect any debt Pursuant to 15 U.S. Code 1692e ( 10 ) ; 9. Take further notice that Pursuant to 15 U.S. Code 1692e ( 9 ) articulates that the use or distribution of any written communication which creates a false impression as to its source 1
you have caused unwarranted damage to my credit 1
you have changed the sentence to state : On or after XX/XX/XXXX a late charge of {$38.00} may apply. Now you have taken off another day and made it appear to be only XXXX ( XXXX ) days and a late charge XXXX apply. I should not have to tell you this goes against our Contract Agreement process date XX/XX/XXXX and stamped XXXX XX/XX/XXXX XXXX and executed by me on XX/XX/XXXX. 1
you have engaged in mail fraud. Your deliberate failure to provide notification 1
you have exactly 30 days to complete this investigation as outlined per the Fair Credit Reporting Act 623 ( a ) ( 3 ). 1
you have exceeded this legal timeframe by more than 270 days. PLEASE FIND SPECIFIC REPORTING INFORMATION PER CREDIT BUREAU BELOW AND ON THE ATTACHED CREDIT REPORT PAGE 27 : PLEASE NOTE THAT EQUIFAX HAS NOT UPDATED THE ACCOUNT SINCE XX/XX/XXXX AS THEY CONTINUE TO SHOW A PATTERN OF NOT COMPLYING AND UPDATING ON TIME 1
you have exceeded this legal timeframe by more than 270 days. PLEASE FIND SPECIFIC REPORTING INFORMATION PER CREDIT BUREAU BELOW AND ON THE ATTACHED CREDIT REPORT PAGE 27 : PLEASE NOTE THAT XXXX HAS NOT UPDATED THE ACCOUNT SINCE XX/XX/XXXX AS THEY CONTINUE TO SHOW A PATTERN OF NOT COMPLYING AND UPDATING ON TIME 1
you have exceeded this legal timeframe by more than 270 days. PLEASE FIND SPECIFIC REPORTING INFORMATION PER CREDIT BUREAU BELOW AND ON THE ATTACHED CREDIT REPORT PAGE 27 : PLEASE NOTE THAT XXXX HAS NOT UPDATED THE ACCOUNT SINCE 7/1/2020 AS THEY CONTINUE TO SHOW A PATTERN OF NOT COMPLYING AND UPDATING ON TIME 1
you have exceeded this legal timeframe by more than 270 days. PLEASE FIND SPECIFIC REPORTING INFORMATION PER CREDIT BUREAU BELOW AND ON THE ATTACHED CREDIT REPORT PAGE 27 : PLEASE NOTE THAT XXXX HAS NOT UPDATED THE ACCOUNT SINCE XX/XX/XXXX AS THEY CONTINUE TO SHOW A PATTERN OF NOT COMPLYING AND UPDATING ON TIME 2
you have failed to address the discrepancies in my credit report. This neglect has not only compromised my creditworthiness but also shown a blatant disregard for the FCRA 's legal mandates. 5
you have failed to meet this requirement. Additionally 2
you have failed to provide any legally sufficient validation of this alleged debt. 1
you have failed to provide any such proof. 3
you have failed to provide full and accurate documentation to support this account. That is willful non-compliance and harmful to me as a consumer. Because this account can not be verified with complete accuracy 3
you have failed to provide legally sufficient validation of this alleged debt. 1
you have failed to provide proper validation. Under FDCPA 1
you have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Please be advised that under Section 611 ( 5 ) ( A ) of the FCRA 3
you have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Please be advised that under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified. FURTHERMORE 5
you have failed to respond to my requests! For your convenience 1
you have had 30 days to complete your investigation 2
you have had multiple opportunities to either leave a detailed message on the home number on file 1
you have ignored my request to provide me with the documents that you have in your files that were used to verify the disputed accounts 2
you have initiated an investigation into these accounts via the data furnisher 's rather than taking the required actions under the FCRA : 1. XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$5700.00} 2. XXXX XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$9000.00} 3. XXXX XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$1700.00} 4. XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$980.00} 5. XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$8600.00} 6. XXXX XXXX XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$25000.00} Furthermore 1
you have initiated an investigation into these accounts via the data furnisher 's rather than taking the required actions under the FCRA : XXXX. XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$5700.00} XXXX. XXXX XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$9000.00} XXXX. XXXX XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$1700.00} XXXX. XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$980.00} XXXX. XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$8600.00} XXXX. XXXX XXXX XXXX Account Number : XXXX Date Fraud Began : XX/XX/XXXX Date Discovered : XX/XX/XXXX Total Fraudulent Amount : {$25000.00} Furthermore 2
You have lowered Affiants credit limit on the account ending in XXXX with no authority to authorize such action in association with Affiants credit card or any account associated with Affiants open end consumer credit plan. Unauthorized use is described in U.S. Code 1602 ( p ) 7. Fact 1
you have neglected to certify that your reporting conforms to Metro 2 Format requirements 1
you have no choice and we have supplied you a XXXX envelope. '' I stated 1
you have no jurisdiction.,,GOLDMAN SACHS BANK USA,CA,90046,,Consent provided,Web,2023-08-27,Closed with explanation,Yes,N/A,7465631 1
you have no legal basis to continue furnishing this tradeline. 1
you have no permission to furnish any information on my credit report in the first place. The law states that before you collect any information 1
You have no prooofs to offer to support a dispute 1
you have not complied. 1
you have not established the legal right to collect this debt. 2. Violation of the Fair Credit Reporting Act ( FCRA ) If you are continuing to report this debt to the credit bureaus without proper validation 1
You have not obtained authorization to use nor have you provided compensation for the use of this private trust property. Due to Unauthorized use and profiting from the private property of the XXXX XXXX XXXX XXXX XXXX establishes a constructive trust 1
you have not only issued me an unwanted new card 1
you have not provided the method of verification 1
you have not responded to any of them. You also have still not addressed or corrected your application of the most recent forbearance request 1
you have not returned the instrument which was the remittance coupon 1
you have only assumed this vital role to evaluate my consumer report 1
you have personal and professional liability to prevent misrepresentation and fraudulent filings. Proceeding without proper validation exposes all participants to potential bar complaints 1
you have reached a number that has been disconnected or is no longer in service '' I also found the following report posted XXXX XXXX 1
you have the option of paying the previous statement balance 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.