Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
you are in violation of federal law. I demand that you immediately notify any credit reporting agencies to remove this disputed debt from my credit report. 1
you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this certified letter may result in small claims legal action against your company at my local venue. 2
you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this certified letter will result in small claims legal action against your company at my local venue. I will be seeking up to {$5000.00} in damages for : 1 ) Defamation 2 ) Negligent Enablement of Identity Fraud 3 ) Violation of the Fair Credit Reporting Act and Fair Debt Collection Practices Act You will be required to appear in a court venue local to me 1
you are instructed to take no action that could be detrimental to any of my credit reports. The listed item is inaccurate and incomplete 3
you are legally obligated to : Cease all collection activity immediately 4
you are legally obligated to delete or correct it within a reasonable timeframe. 1
you are legally obligated to delete them entirely under 15 U.S.C. 1681i ( a ) ( 5 ). 3
you are legally obligated to maintain reasonable procedures to ensure maximum possible accuracy in the reporting of consumer information. Outdated or unverifiable personal data that does not meet these standards must be removed. 3
you are legally obligated to provide a * * specific written explanation * * if you decline to block the information. Your prior generic letters do not satisfy this legal requirement and place you in violation of federal law. 2
you are legally obligated to provide a specific written explanation if you decline to block the information. Your prior generic letters do not satisfy this legal requirement and place you in violation of federal law. 4
you are legally obligated to report information with maximum possible accuracy and to promptly investigate and correct disputed data. Your failure to do so is a direct violation of federal law.I am formally demanding the immediate deletion of this inaccurate public record from my consumer credit report. Continued reporting of this incorrect information may result in legal action to protect my rights under the FCRA. 6
you are legally obligated to report only accurate and verifiable informationand you are failing to do that. If this account has already been deleted by another bureau due to lack of verification 3
you are legally obliged to promptly DELETE all information that can not be verified. If these inaccuracies are not rectified and the disputed items deleted promptly from my credit report 2
you are legally prohibited from contacting me further except to : Advise me that your further efforts are being terminated ; Notify me that you may invoke specified remedies ; or Notify me that you intend to invoke a specified remedy permitted by law. 1
you are legally prohibited from further contact except to inform me of specific actions 1
you are legally required to conduct a reasonable reinvestigation of this disputed information within 15 days of receiving this notice. 1
you are legally required to delete it. Its continued presence violates my right to have only accurate and verifiable information in my consumer report. 1
you are legally required to delete the entry from all credit reports. 1
you are legally required to delete them. 2
you are legally required to ensure that all information reported is accurate and verifiable. on documentation is accurate and verifiable. 1
you are legally required to investigate any disputed information within 30 days of receiving this notice. If the information can not be verified or is determined to be inaccurate 1
you are legally required to possess and provide the full chain of title 1
you are legally required to provide the requested documentation before pursuing further collection efforts. 3
you are legally required to remove them immediately. 1
you are liable for all damages resulting from your illegal activities. 4
you are liable for damages 1
you are liable for your willful non-compliance. 5
You are my last resort. At that point 1
you are n't suddenly 'off the grid ' for 20 months and then sent to collections! ). As stated earlier 1
you are no longer eligible for PayPal Seller Protection as per our User Agreement. This will apply to all existing and future cases you receive. Any bank or credit card information linked to your PayPal account can not be removed nor can it be used to create a new account. You can still log in and see your account information but you cant send or receive money. Any money in your balance will be held for 180 days 1
You are not a premier client as another reason for not waiving fees. Ultimately 1
you are not allowed to delay processing letters from consumers based on the assumption that help from a third party may be available. This is not a legal exception. I am the author of any letters you receive with my name on them. Either I or my advisors wrote them with my full knowledge and consent. I am aware that there is no law that says you need to provide a Power of Attorney in order to delay processing letters from a consumer. If you do not process my letters in a timely manner 1
you are not allowed to delay processing letters from consumers based on the assumption that help from a third party may be available. This is not a legal exception.I am the author of any letters you receive with my name on them. Either I or my advisors wrote them with my full knowledge and consent. I am aware that there is no law that says you need to provide a Power of Attorney in order to delay processing letters from a consumer.If you do not process my letters in a timely manner 8
you are not authorized to collect debts from Tennessee consumers or report such debts to credit bureaus. 3
you are not eligable for help as far as refinancing 1
you are NOT eligible for the Homeowners Assistance Programs listed on the Evaluation Summary '' 1. I was not approved for ANY Homeowners Assistance Programs especially and including : a. Pre-Foreclosure Saleb. Deed-In-Lieu. ( Why have the above basic rights of settlement been removed? ) What is interesting 1
you are not eligible to receive an additional report at this time. '' and attempting to sell me a credit report. 1
you are not eligible to receive the welcome offer. ' from this Amex Customer service. 1
you are not liable for unauthorized use. 1
you are not making yourself available and you are violating your own zero liability policy which is published. I said the reason being you did not hire enough people to permit the customers their right to report fraud under the laws. You are steering people away from reporting fraud. She said we are looking at that. I said it is not your reputation to obstruct card hoplders by making them wait 2 and a half and three hours to speak with Fraud after it has already been reported to navy federal staff several times. She said I am happy you got through at XXXX after waiting 15 minutes. While navy federal executive staff looks at this 1
you are not permitted to report this debt to any credit reporting agency 1
you are not qualify for the Home Affordable Modification Program ( HAMP ) 1
you are not to be charged when there is a {$0.00} balance. 1
you are not understanding what I am asking you. A refund has been sent and has not been put in my account. 1
you are now required to delete the account ( XXXX ) in question. 1
you are obligated by law to remove it from my credit file. I urge you to remove this account before I am forced to take legal action. If you can not verify the item pursuant to FCRA. And you continue to report it on my credit. I will find it necessary to ( Sue you for actual damages and defamation of my character. According to FCRA regulations 3
you are obligated to promptly DELETE all information which can not be verified. '' Considering the evident lack of knowledge regarding the FCRA demonstrated by your agency 1
you are obligated to promptly DELETE all information which can not be verified. '' I am disappointed to observe that your agency continues to disregard the FCRA 1
you are obligated to promptly delete all information which can not be verified. '' It is evident that your agency lacks a comprehensive understanding of the FCRA 1
you are obligated to : Remove unverifiable information within 30 days Provide written documentation supporting your reporting Notify all data furnishers of disputes and corrections Prevent re-insertion of removed items without proper notice ( 15 U.S.C. 1681i ( a ) ( 5 ) ( B ) ) Failure to act lawfully exposes you to liability under 15 U.S.C. 1681n and 1681o 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.