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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
will close my account+return my funds promptly to the address on file.,,Lending Club Corp,NC,28409,,Consent provided,Web,2022-01-27,Closed with explanation,Yes,N/A,5159262 1
will constitute * * willful non-compliance under FCRA XXXX. * * Sincerely 1
will cost me dearly. Not only financially 1
will count as a purchase ; however 1
will drive home that fact. Whether my device and my coinbase account hijacked by malware or screen mirroring is not clear yet 1
will ever support having two or three savings accounts at one time nor did I authorize this. I had an established savings account # XXXX before XXXX XXXX added the other two unauthorized saving accounts. On XX/XX/XXXX 1
will exceed $ XXXX a vehicle that had already lost most of its value the moment I signed. 1
will expose me to identity theft where I have provided more information that I believe is normally asked for for a credit application. 1
will go to university. But 1
will have been able to use our funds for their purpose. 1
will have ensured your adequacy of lawful reporting. 1
will have to pay for another appraisal 1
will he ( manager ) respond back to me and how soon would I hear from him. He stated the manager is good at getting back to customers. 1
will I be charged the interest for the {$2100.00} 1
will just go away even though there was never a closing on any agreement to refinance and the new monthly payment with XXXX XXXX was already about a XXXX dollars less than the monthly payment I would make with Newday and the rates have again gone down. I can not fight these People and they have already made it obvious that they will just not even consider being reasonable at this point where they think they know what happened but do not want to have to explain it to a Consumer like me who they mostly make money from because of what we do not know and so it is for all these reasons that I will be most grateful for anything that you can do that might help me at least understand what happened. I therefore need your help and hereby request it.,,Chrysalis Holdings LLC,TX,79606,Older American 1
will naturally be the next plan of recourse 1
will need to be rescinded. Since Rhode Island General Laws Sec. 34-27-3.1 was previously repealed 1
will neither hurt nor benefit your credit score. This is the first item shown if you google Forbearance and credit score. AES reported forbearance to all the credit agencies. Considering I have only about {$3700.00} left on my student loan balances 1
will neither hurt nor benefit your credit score. This is the first item shown if you google Forbearance and credit score. XXXX reported forbearance to all the credit agencies. Considering I have only about {$3700.00} left on my student loan balances 1
will neither hurt nor benefit your credit score. This is the first item shown if you XXXX Forbearance and credit score. XXXX reported forbearance to all the credit agencies. Considering I have only about {$3700.00} left on my student loan balances 1
will not be associated with the account those funds went into with XXXX. It is my belief that a thorough investigation was not conducted outside of looking to see the authorization of the transfers out of the app. I did authorize those transfers as I thought it was transferring to my bank. AGAIN without my knowledge 1
will not get any end of year statements or monthly statement. Given that 1
will not help collection efforts and only result in huge damages to ensure and enforce compliance. While many attorneys recommend filing lawsuits right away for obvious FCRA and FDCPA violations 1
will not hold your money 1
will not in anyway compensate me for my losses.They will give a standard apology and that is it. The largest bank in the world and this is the best they can do. I am sending a copy of this complaint to XXXX XXXX through XXXX his email XXXX. I want him to know how his business is run.,,JPMORGAN CHASE & CO.,MI,XXXXX,Older American 1
will not perform free notarization services for non-customers. Having spent the better part of two days visiting three XXXX branches 1
will not reflect the credit on the actual billing statement. I do not believe this to be ethical business practices. Furthermore 1
will not reimburse me because it was a scam and not fraud 1
will not return my phone calls or emails. ) Back to ECSI 1
will not serve as constructive notice. XXXX v. XXXX 1
will now reflect a lower credit score 1
will only allow access by texting a special code. Thanks to XXXX 1
will prompt litigation for actual damages caused. SENTRY RECOVERY AND COLLECTION shall be held liable for violations of TILA 1
will receive this in mail then I would pay them {$49.00} per month for 36 months for they service. 1
will repeatedly send garnishments to accounts that they know have little to no money in them week after week 1
will result in me taking legal action against your company in the United States District Court. 4
will result in my having to acquire a mortgage at a less than favorable interest rate costing me thousands more over the years to come! 1
will take my application and request notes using that collateralized security. I asked for retraction and return of my application 1
will tell the CFPB that they will work with the customer 1
will that be sufficient proof? Do they need a letter from her attorney saying that it was paid? Am I supposed to obtain a copy of her bank account records to demonstrate that she cashed the check? Will I be required to provide a sworn statement from the bank teller that deposited the check as to the date it was deposited? The XXXX XXXX provides that she will execute and deliver the XXXX XXXX to the property upon payment of the settlement amount. Chase has 1
will that payment count as a qualifying payment toward programs such as PSLF? 4. Can I apply for PSLF during administrative forbearance? 5. If I desire 1
will they report limit of {$8000.00} or {$4700.00}. it will seem like l I maxed out limit when it is not so. 1
will work with us so we may save our home. 1
WILL YOU? PLEASE!! Sincerely 1
willful 2
willful FCRA violations 2
willful ignorance 1
willful injury 3
willful injury FCRA Section XXXX 1
willful misconduct 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.