Total complaints
1
Filed since Now
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows will not return my phone calls or emails. ) Back to ECSI's complaint history from CFPB public records. 1 consumers have filed complaints since Now . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Now
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How will not return my phone calls or emails. ) Back to ECSI's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when I called asking why my paper statement shows a balance of {$150.00} due BUT my online statement shows {$160.00} | 1 |
| State | Complaints |
|---|---|
| after the rep refunded me the charge as a one time curtesy '' I instructed her that I did not ask XXXX University to provide this letter '' and that I also have no contract or any other agreements with ECSI ; so ECSI can not charge me except according to the promissory note. | 1 |
| Issue | Complaints |
|---|---|
| when I asked months ago over the phone | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
will not return my phone calls or emails. ) Back to ECSI has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Now , and the most recent logged activity is Now today, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, will not return my phone calls or emails. ) Back to ECSI reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when I called asking why my paper statement shows a balance of {$150.00} due BUT my online statement shows {$160.00}", and the single most common underlying issue is "when I asked months ago over the phone".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating will not return my phone calls or emails. ) Back to ECSI: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
will not return my phone calls or emails. ) Back to ECSI has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
will not return my phone calls or emails. ) Back to ECSI has a 0% timely response rate to CFPB complaints.
The most common issue reported against will not return my phone calls or emails. ) Back to ECSI is "when I asked months ago over the phone" in the "when I called asking why my paper statement shows a balance of {$150.00} due BUT my online statement shows {$160.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.