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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
which totally destroyed my existing employment at the time 1
which totals approximately {$8800.00}.,,Consumer Portfolio Services 1
which totals {$3000.00} in damages for the period during which this inaccurate information has been reported. 1
which totals {$5900.00}. However 1
which translates to cost of living for any individual. With this Agency holding onto false information 3
which TransUnion has also failed to investigate or correct.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
which TransUnion received. 1
which triggered the crash detection feature and automatically called XXXX. The case number for that emergency call is XXXX XXXX XXXX. ( XXXX XXXX ) At that point 1
which truly only heightens the alarms about their ownership. 1
which turned out to be altered 1
which turned out to be someones personal phone number. 1
which turned out to be the wrong page. She had me fill out the wrong form 1
which ultimately caused me to hang up. 1
which ultimately resulted in me receiving limited/unfair/miscalculated offers AND denials of credit. The laws and provisions mentioned previously include : 15 U.S.C. 1681 Section 602 ( b ) states that consumer reporting agencies are required to adopt reasonable procedures to meet the needs of obtaining information for consumer credit with accuracy and relevancy. 3
which ultimately resulted in the vehicle being sold by the tow company. 1
which ultimately stopped them from the get go. 1
which under 15 U.S.C. 1681i 1
which under FCRA 607 ( b ) makes the CRA liable for failing to ensure maximum possible accuracy. I demand its immediate deletion. 1
which under Kentucky tax law is not a justifiable 1
which under the TCPA can not lawfully initiate calls without prior express consent. 1
which undermines my confidence in the credit reporting system and places an unfair burden on me as a consumer. The repeated failure to maintain accurate personal information demonstrates negligence and disregard for the protections afforded to me under the FCRA.,,EQUIFAX 1
which underscores a broader concern regarding non-compliance across the credit reporting industry. 2
which underscores how unreasonable and insensitive BMWs actions were during a period when many consumers were struggling financially. Their treatment of a loyal customer during such a challenging time is disgraceful and unacceptable. 1
which underscores the companys repeated pattern of non-compliance. 1
which underscores the obligation of financial institutions to respect customer privacy and protect nonpublic personal information. 5
which underscores the obligation of financial institutions to uphold customer privacy and protect nonpublic personal information. 2
which underscores the preventable accessibility issue at the center of this matter. 1
which unfortunately led to this one missed payment. 2
which unfortunately made him appear more credible to me. I was told that XXXX was partnering with XXXX to give a discount for customers for the next XXXX months 1
which unfortunately made me intelligible for the Attorney General settlement debt cancellation in XXXX. As time continues 1
which unfortunately XXXX isnt a part of. However 1
which upon approval 1
which upset my wife and is an abusive tactic under UDAAP. I am a compliance person so I know how people should be treated in this industry 1
which Upstart unjustly retained. 1
which usually cost about {$110.00}. I wanted to get one last summer at the street fair. That one was beautifully painted by the artist 1
which validated and indicates their fraud and deception. 1
which valued the property at {$180000.00}. I also provided XXXX XXXX with a letter from another refinance source estimating the value of my property at {$210000.00}. Additionally 1
which values would greatly effect the attestation of the sale price actually comporting with a commercially reasonable standard 1
which verified that they have reported my information accurately and on time. This fact 2
which verifies that I did in fact made those monthly bill payments on time. None of the above listed months were paid late. All 6 of these months need to corrected and updated to reflect that I paid those payments On Time ''.,,EQUIFAX 1
which verifies that I did in fact made those monthly bill payments on time. None of the above listed months were paid late. All 6 of these months need to corrected and updated to reflect that I paid those payments On Time ''.,,General Motors Financial Company 1
which verifies that I did in fact made those monthly bill payments on time. None of the above listed months were paid late. All 6 of these months need to corrected and updated to reflect that I paid those payments On Time ''.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,94520,,Consent provided,Web,2019-11-04,Closed with explanation,Yes,N/A,3427999 1
which verifies that I did in fact made those monthly bill payments on time. None of the above listed months were paid late. All 6 of these months need to corrected and updated to reflect that I paid those payments On Time ''.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
which violate FCRA 607 1
which violate FTC guidelines and XXXX XXXX XXXX XXXX XXXX XXXX ) Code of Business Practices. 1
which violate the Consumer Financial Protection Act ( CFPA ). Specifically 1
which violates 15 U.S. Code 1681i. Each dispute must be individually investigated and properly verified. You can not delay or deny valid consumer disputes based on how the letter was drafted. I am the author of this communication 3
which violates 15 U.S.C. 1681c-2 ( 605B ) and FCRA 611 ( a ). In addition 3
which violates : FCRA 1681c ( a ) ( 4 ) / ( 5 ) Reporting obsolete information Metro 2 Reporting Standard Charge-off should be reported only once and should not be updated monthly as a new derogatory event -- - DEMAND FOR RESOLUTION : 1. Immediate deletion of the XXXX account 2. Cessation of repeated and unlawful re-reporting of charge-offs. 2
which violates : FCRA 611 ( a ) : No reasonable investigation or results within 30 days FCRA 607 ( b ) : Failure to ensure maximum possible accuracy FCRA 623 ( b ) : Continued reporting of unverifiable data FCRA 604 ( a ) : Inquiries reported with no permissible purpose These violations are causing ongoing credit harm. I am requesting immediate deletion of every disputed item and formal documentation showing the correction.,,EQUIFAX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.