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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and compliance. Despite previous attempts to address this with Equifax 1
and compliant data be obtained and placed on my credit report. I also require that any mistakes be fixed permanently and as of now! I will also need you to investigate the origins of each account and guarantee that each creditor has a legitimate basis for all queries on my credit record. 3
and compliant data to be documented in my credit report. Any false accounts must be taken care of and any deviations from the standards rectified promptly. I am deeply disappointed that I have to go through this process 3
and compliant given the circumstances. 1
and compliant. Any claims that you are aware do not adhere to regulatory standards are not subject to be reported. It is crucial that we ensure all claims are accurate and reported in the appropriate format as mandated by the Fair Credit Reporting Act ( FCRA ) and reporting standards such as METRO 2. I kindly request that you handle this matter with utmost care and diligence. 3
and complicit in the identity theft currently plaguing my credit report. I demand immediate compliance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,HI,XXXXX,Servicemember,Consent provided,Web,2025-05-20,Closed with explanation,Yes,N/A,13619197 1
and complied with Klarna 's request. 1
and complied with their demands and requests and even completed more than XXXX forbearance agreement and trial payment plan 1
and comply with FCRA 623. If verification can not be provided 1
and compounded the discriminatory and defamatory nature of her remarks. 1
and compounded the hardship already caused by a natural disaster.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Shellpoint Partners 1
and comprehensive certification of all aspects pertaining to the required FCRA/Metro 2 compliance. Failure to meet these essential requirements will leave me with no choice but to escalate these grave issues to the attention of the CFPB 1
and comprehensive preventive measures to avert future recurrences of similar deleterious conduct by the financial institution. 1
and compromised personal identifiers. They repeatedly treated mandatory identity-theft block notices as routine disputes 1
and compromised without avail. I need your assistance resolving this matter. 1
and concealed causing the judge to issue a null judgment of strict foreclosure on the forever canceled 1
and concealed the original charge timeline. 1
and conceded that they did 1
and concern that it might negatively affect my access to credit. 1
and concerns 1
and concluded the merchant charge ( s ) will remain on your account for the following reason : The evidence received shows that no credit is due because you agreed to the merchants terms and condition at the time of purchase. '' I then called Goldman Sachs 1
and Conditional Acceptance constitutes the Respondents failure to perform in good faith and the Respondents acquiescence and tacit agreement with all terms 3
and conditions of the contractual relationship. 1
and conditions stated in section 10.3 of the merchant agreement. 2
and conditions which prevented me from opening a new account. It is so humiliating to be denied a bank account due to Chase Bank sharing inaccurate and derogatory private information about me. 1
and conditions. Having to reevaluate our rate due to a lender error 1
and conduct a lawful reinvestigation ( 15 U.S.C. 1681i ( a ) ) is unacceptable and harmful. I am suffering emotionally and financially because of this false 1
and conduct a reasonable investigation of disputed information. 3
and conduct a reasonable investigation. An investigation based on unreadable or missing documents is not reasonable under XXXXXXXX XXXX XXXXXXXX 1
and conduct one would not tolerate from a XXXX year old 1
and conduct unbecoming of a credit card company. 2
and conducted a lot of business 1
and conducted without any apparent effort to assess my actual financial situation. 1
and conducting enhanced monitoring of the relationship ; In case of an initiated digital currency transaction when the recipient does not have an account opened at a web-based system of a virtual asset service provider 1
and conducts a more exhaustive review of the recorded calls and documented complaints. This is crucial for an accurate determination of whether fraudulent banking practices have occurred. Your cooperation in this matter is appreciated 1
and confession you already have. 1
and confidential information was breached by them. Now I must deal with all the horrors 1
and confidentiality of the data being used to service and report my student loans. 4
and confirm I will not be billed further.,,JPMORGAN CHASE & CO.,CA,95630,,Consent provided,Web,2025-08-26,Closed with explanation,Yes,N/A,15530463 1
and confirm no negative credit reporting occurred.,Company believes it acted appropriately as authorized by contract or law,Shellpoint Partners 1
and confirm that my account is in good standing. 1
and confirm that my consumer rights are upheld. 3
and confirm that no negative credit reporting would occur. 1
and confirm that the failed transaction on XX/XX/XXXX is not impacting Paypal 's perception of the risk associated with my account. I have not received a response to that email. 1
and confirm that this unverified debt will not be reported to my credit file.,,HW Holding 1
and confirmation from me that it was fraudulent. She insisted they could not move forward due to internal policy. I provided the same information to XXXX and they promptly blocked the tradeline from my credit report. 1
and confirmation from the shipping carrier that no package was delivered to my address Chase ruled in favor of the seller. 1
and confirmation of all bureaus used. 1
and confirmation of compliance with the FCRA to prevent further violations.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OK,73505,,Consent provided,Web,2025-06-29,Closed with explanation,Yes,N/A,14351439 1
and confirmation of transaction validity under standard banking practice and governing law. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.