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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and being a weekend 1
and being an entrepreneur 1
and being evicted from my primary residence only days after having my vehicle repossessed by AHFC. The vehicle issued by the loan in question was repossessed from my residence in XXXX XXXX by a third party debt collection agency. I received no notice from AHFC prior to or after the repossession. AHFC continues to submit negative remarks to my credit reports monthly in XXXX even though I no longer have the vehicle and have not received any notifications or information from AHFC since prior to the repossession.,,AMERICAN HONDA FINANCE CORP,DC,20003,,Consent provided,Web,2016-04-15,Closed with explanation,Yes,No,1881408 1
and being in default could prevent me from getting a XXXX XXXX. She said that they would not report me until 90 days 1
and being put on hold several times 1
AND BEING REPORTED UNLAWFULLY. Their FAILURE TO PROVIDE THE REQUESTED VALIDATION and DOCUMENTATION in connection therewith is a direct violation of the FCRA and FDCPA. 1
and being rewarded points for stays 1
and being that it was done online 1
and being told it was credited instantly to my account 1
and belief 1
and believe anything they say. I will never work for them again in any capacity 1
and believe that is the only fair outcome. There is no rule that says that payments must be due on the XXXX of the month 1
and belittled us. This is not appropriate nor professional. I have TRIED to respond to the phone calls with letters but even with my own signature on a letter - my wife was told it wasn't me. Tower Loan has contacted people that were not references nor listed on the application 1
and beneficial interest to Special Purpose Vehicles ( SPVs ) for asset-backed securities issuance : The Company sells and securitizes credit card receivables into trusts 1
and beneficial to the thieves who are hacking accounts held by you in their exchange. Through these events 1
and Beneficiary Attorney-in-Fact for : XXXX XXXX and XXXX XXXX XXXX XXXX and XXXX before XXXX XXXX 1
and benefits 8
and Best Egg slapped a significant delinquency on my credit report for the balance owed. Why would they do that after I attempted to set up a payment plan and called them when I noticed an issue? They never sent me any follow-up paperwork via email or mail. They never even attempted to contact me to collect payment. 1
and better judgment dictates I do not put physical copies of every piece of personal identification in the mail. 1
and beyond consumer inspection. 1
and Beyond Finance 1
and beyond in direct violation of federal law. 3
and biased. 1
and bill due dates. This should not be happening and I want to close my account with Truist and go to another bank. Myself and many of their customers feel they are crooks. 1
and bill from Huntington. I am resolute in pressing this matter as a formal complaint against Huntington 1
and billing accuracy requirements. This has happened at least five times over four years 1
and bills. I ca n't make ends meet and I do n't know what else to do. I even offered to make {$800.00} or {$900.00} payments each month 1
and binding federal statute. 12
and binding federal statute.You are now in receipt of a formal identity theft dispute under 15 USC 1681c-2. I have identified the above tradelines as fraudulent and/or inaccurately reported and have provided proof of identity 1
and birthday. The hacker copied and pasted XXXXXXXX XXXX XXXX information to open the Fraudulent Chase account 1
and blame directed at the customer. 1
and blamed me for the errors 1
and blank history violation of FCRA 1681e ( b ). 3
and blatant disregard for consumer information. 3
and blatant disregard for customer service and legal obligations. 1
and block identity theft information once proper documentation has been submitted. 1
and block identity-theft information where appropriate.,,Early Warning Services 1
and block identity-theft information where appropriate.,,Experian Information Solutions Inc.,TX,75024,,Consent provided,Web,2025-11-04,Closed with explanation,Yes,N/A,16676121 1
and block identity-theft information where appropriate.,,National Consumer Telecom & Utilities Exchange 1
and block identity-theft information where appropriate.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FISERV FINXACT CORE,TX,75024,,Consent provided,Web,2025-11-04,Closed with explanation,Yes,N/A,16647628 1
and block identity-theft information where appropriate.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,MicroBilt / PRBC (formerly CL Verify),TX,75024,,Consent provided,Web,2025-11-04,Closed with explanation,Yes,N/A,16676606 1
and block identity-theft information where appropriate.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and blocked from direct communication. I was told 1
and blocking fair access to credit opportunities. I respectfully ask the CFPB to enforce compliance and ensure my consumer rights are fully protected.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92553,,Consent provided,Web,2025-08-23,Closed with explanation,Yes,N/A,15477432 1
and blocks any future charges from Sears XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
and Bluebird American Express refuses to answer any questions over the phone 1
and BMO BANK N.A . has not given me a reasonable opportunity to opt out of the disclosure before the information was disclosed to multiple nonaffiliated third parties without my consent. 1
and BMO Instead of correcting the issue decided to just close the account. BMO Should follow Regulation E Guidelines and provide credit for all the charges listed above as BMO is a regulated financial institution. I do not know whom conducted the charges or what happened but I should not be responsible for these charges. When I send money to the account its not for these charges my money was for my savings before I found out about these charges.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BMO Bank 1
and BoA 's letters. I again called BoA and explained the situation. They said there was nothing they could do 1
and BOA agreed to ask the recipient bank whether I can send the police report by myself 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.