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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and adherence to the law. 1
and adjusted my payments properly. The individual that I spoke with told me to just fill out a dispute form and the credit mark would be removed from my credit report 1
and adjustments ) that explains the {$3100.00} figure and all changes through 2025. 1
and adjustments The only difference is the Visit # : Statement 1 Visit # : XXXX Statement 2 Visit # : XXXX This is clear evidence of duplicate billing 1
and administrative actions against your firm as well as the individuals responsible for damages to me. I will proceed in court until I have successfully proven to a judge and jury that false/derogatory information must be removed from my credit report. 1
and administrative burden. 1
and administrative enforcement is sought as outlined under Title 15 U.S.C. 1681s with a statutory penalty of {$1000.00} per reporting violation without permission/consent pursuant to the Fair Credit Reporting Act after repeat notices regarding the matter of 3
and admissions from the scammers that their XXXX person is unavailable or in the hospital. 1
and admissions to our previous address caused us to receive the documentation on or near XX/XX/XXXX when the court required all the paper work due on XX/XX/XXXX as ordered by the Pro-Tempore Judge in his notice we received on or near XX/XX/XXXX. The pre-trail documents contained the same false statements 2
and admitted she did not have a contact for headquarters ( she would have to XXXX it '' ) even though she was answering calls in the dispute department. 1
and advantaged the servicer. As a result 1
and adverse action decision pathways.,,AMERICAN EXPRESS COMPANY,AZ,85286,,Consent provided,Web,2025-11-14,Closed with explanation,Yes,N/A,17247003 1
and adverse action notices ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and Adverse action. 1
and advise customers to reach out to agencies such as this 1
and advise him that I have previous experience as an underwriter myself and know that any deal can be unfunded 1
and advised against our own interests. We have worked with a number of loan officers from other lenders 1
and advised me to call the claims center. Each time I provided them with the documentation they requested 1
and advised me to contact Credit Counseling department for assistance. 1
and advised me to have XXXX XXXX fax the proof of the payment transaction of {$10000.00} 1
and advised the representative Do not run a credit check ''. The representative proceeded to discuss refinance options 1
and advised us to call back. *PROTECTED* called back and the same thing happened 1
and advisory services whom which correlated this bankruptcy record to me. 1
and Advocates for Fair Credit Reporting. 1
and AES acts if I started paying only during the past 2-3 years. 1
and affected my ability to access fair financial opportunities. I am requesting the CFPBs full support in resolving this matter and preventing further violations.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,91104,,Consent provided,Web,2025-07-31,Closed with explanation,Yes,N/A,15008667 1
and affects my ability to obtain loans 1
and affects my ability to provide for my family. 3
and Affidavit of Facts detailing deceptive practices at the originating dealership These documents were originally mailed to Ally Financial in XX/XX/year>. The only response I received was a verbal acknowledgment that the packet had been received 1
and Affidavit of Status 1
and affidavit sent to them on XX/XX/2022 1
and affiliates 1
and affiliates : Cease and desist all contact with me 1
and AFFIRM INC has not given me a reasonable opportunity to opt out of the disclosure before the information was disclosed to multiple nonaffiliated third parties without my consent. 1
and affirmatively deprive Plaintiff from entering into contract without cause triggers intentional discrimination liability under Federal and State ( Unruh ) laws. See Cullen v. Netflix 1
and affordability for the borrower.,,VIRGINIA HOUSING DEVELOPMENT AUTHORITY,VA,231XX,Servicemember,Consent provided,Web,2023-10-04,Closed with explanation,Yes,N/A,7644132 1
and after 60 days the account was reported delinquent. It is very unlikely I was trying to cheat the bill. Nordstrom ended up telling me to file a dispute with the credit agencies. I also paid the {$84.00} balance on the phone just so that my account would show as current again. 1
and after a brief hold 1
and after a brutal battle 1
and after a hold 1
and after a XXXX minute hold 1
and after an hour nothing is received. It appears this is a scamming agency 1
and after another week of investigations the bank concluded that it was not paid 1
and after asking if they could be of any financial help to us 1
and after asking me what I thought were odd questions 1
and after attempting to submit multiple payments -- XXXX per category -- on my XX/XX/XXXX bill 1
and after being abused today by Discover Card 1
and after having heated arguments with him 1
and after having my questions answered by the supposed interviewer to a degree I deemed adequate 1
and after I pushed 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.