| refused my claim | 1 | 0.0% | I called XXXX XXXX XXXX |
| refused my request and reiterated that no further action would be taken. | 1 | 0.0% | I requested to escalate the issue to a supervisor |
| refused service and was spoken to and treated horribly. In addition I had to file multiple formal complaints over multiple days : Complaint ID XXXX XXXX XXXX XXXX XXXX ID XXXX NO mail only cll bk ID disconnect complaint frm XX/XX/XXXX Req XXXX Belligerent employee ref esc XXXX Acct not authenticated XXXX BOA has violated my Consumer Rights as well as my Privacy Rights. They are in violation of the FOIA Freedom of Information Act. I am interested in pursuing legal action.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 | 0.0% | false information |
| refused the disclosure of contact logs documenting the primary borrowers recorded statements | 1 | 0.0% | XXXX XXXX . Contrary to the Real Estate Settlement Practices Act ( RESPA ) |
| refused to accuracy update the account status. Please direct this illegal policy to end,,AMERICAN EXPRESS COMPANY,MA,017XX,,Consent provided,Web,2020-03-22,Closed with explanation,Yes,N/A,3575773 | 1 | 0.0% | inaccurately updated my credit report and explained this is American Expresses policy. I asked in detail |
| refused to acknowledge the notarized letter of my picture ID With Verification of a clear picture of my drivers license | 1 | 0.0% | in an attempt to give Capital One opportunity to self correct. That letter was sent to XXXX XXXX |
| refused to acknowledge the prior representatives legitimacy | 1 | 0.0% | I did not expect the process to be this chaotic |
| refused to answer any questions. | 1 | 0.0% | XX/XX/XXXXVerified acc. was told account was ok |
| refused to assist further. He was appalled by Wells Fargos dishonesty | 1 | 0.0% | both my husband and I worked multiple jobs to make ends meet. Sadly |
| refused to assist me. They were even unwilling to provide me with the specific reason behind their decision.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 | 0.0% | I requested that my account be reopened |
| refused to be connected to supervisors or corporate ... I feel that I do not owe anything else to TD Bank. I would like for TD bank to remove this debt and negative reporting from my credit report | 1 | 0.0% | after all the many months of hassles I've been put through |
| refused to close my acount when I asked him to. | 1 | 0.0% | and I explained also that if I pay for the return shipping costs then I will get less than what I paid for the different |
| refused to escalate the matter to a supervisor or legal team | 1 | 0.0% | we spoke with XXXX XXXX |
| refused to grant me the Owner/Heir | 1 | 0.0% | 2 ) My Name is Spelled Incorrectly on the Notice to Occupant of Pending Acquisition sent by the Debt Collector |
| refused to issue credits or complete investigations | 1 | 0.0% | both of my payments were not applied to my account. I called a rep told me the my payments would be processed in XXXX business days and I can't access the account until XX/XX/XXXX and gave no real reason why. As I looked through my statements to understand their processing rules |
| refused to listen to my dispute | 1 | 0.0% | I requested formal validation of the debt |
| refused to make their mistakes right. In my opinion she went way overboard. Once I hung up with her I called back ONCE AGAIN spoke to supervisor XXXX XXXX I explained my concerns and the unprofessional behavior of both reps | 1 | 0.0% | talked over me several times made very rude remarks about my concerns |
| refused to provide any solutions to allow me to wire my money. Furthermore | 1 | 0.0% | who then informed me that due to an ongoing change to their verification system |
| refused to provide information | 1 | 0.0% | work |
| refused to return it under XXXX 's directive. I asked to speak to Cetera who informed me that my out of state drivers license ( that I had used XX/XX/24 without problem was now a problem | 1 | 0.0% | I'm a XXXX XXXX XXXX retired family physician |
| refused to return title after notified of right to rescind after disclosures were not provided in violation of TILA | 1 | 0.0% | even after I requested Loan agreement did not contain following disclosure as required by Ga law. The loan agreement shall contain the following notice in at least 12 point type immediately above the borrower 's signature : 'NOTICE This is a motor vehicle title loan agreement. It allows you to receive loan proceeds to meet your immediate cash needs. It is not intended to meet your long-term financial needs When using this loan |
| refused to reverse their mistake. In the letter I told them to close my account | 1 | 0.0% | mortgage or other debt you take on. As a last resort |
| refused to transfer my call to a supervisor | 1 | 0.0% | I mailed a check from XXXX XXXX XXXX XXXX to the address provided by Ally : Ally Payment Processing Center |
| refused to write or email altogether. The loan modification agreement and other terms of the arrangement were subsequently re-characterized by Key personnel with different phrases including the re-age description. | 1 | 0.0% | Keys call records will evidence the fact that when Key was called regarding a payment plan |
| refused written communication | 1 | 0.0% | GoodLeap representatives repeatedly refused to answer my questions |
| refuses to acknowledge.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,12553,Servicemember,Consent provided,Web,2023-08-04,Closed with explanation,Yes,N/A,7350063 | 1 | 0.0% | XXXX |
| refuses to cooperate.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,10023,,Consent provided,Web,2021-04-20,Closed with explanation,Yes,N/A,4306439 | 1 | 0.0% | constantly inventing new ways to tell me that I must pay them money I don't currently have. These two loans need to have their payments delayed/deferred until XX/XX/XXXX |
| refuses to correct this information. | 3 | 0.0% | despite the fact that they were made aware that they are violation of the Fair Debt Collections Practices Acts ( 15 USC 1692 ) |
| refuses to process a loan application without a credit score | 3 | 0.0% | all three reports show a solid credit history up until I paid off my last debt in XXXX or XXXX |
| refuses to work with clients | 1 | 0.0% | why is this in collection when at that time years ago I contacted XXXX XXXX XXXX |
| refusing required disclosures | 1 | 0.0% | but they still refuse to provide a firm delivery date |
| refusing to acknowledge or rectify their error without cost. | 1 | 0.0% | which I believe is discriminating against me. They required documents that disclosed my XXXX status. After following all their instructions |
| Refusing to block identity theft-related tradelines under FCR | 1 | 0.0% | Equifax mailed at least 61 dispute response letters to the complainant. These letters contain one or more of the following misrepresentations : Misclassifying valid |
| refusing to block identity theftrelated information | 2 | 0.0% | XXXX and XX/XX/2025 |
| refusing to make calls and emails | 2 | 0.0% | XXXX |
| refusing to offer any resolution. We responded again on XX/XX/XXXX | 1 | 0.0% | we found that the quality was defective and the items were not in fact the same as the glasses we viewed in XXXX |
| refusing to offer me store credit and advising me to contact my bank. | 1 | 0.0% | I had the watch appraised and returned to the store. However |
| refusing to open a Regulation E case tied to theXX/XX/XXXXXXXX and identity theft | 1 | 0.0% | I had a spotless history : no late payments |
| refusing to pay check despite etc that has resulted in various fees | 1 | 0.0% | I have been experiencing a plethora of issues with accessing and managing my account |
| refusing to provide bank-based contact information of relevant points of contact | 1 | 0.0% | a property tax dispute |
| refusing to provide further information | 1 | 0.0% | Schwabs XX/XX/XXXX and XX/XX/XXXX communications |
| refusing to provide this critical information that would help identify my account for both transaction dispute purposes as well as for the reporting of their conduct with the CFPB. A collection of screenshots capturing the support team playing games with me and outright refusing to provide my account number is enclosed. | 1 | 0.0% | nor did CashApp provide a provisional credit |
| refusing to refund my money. | 1 | 0.0% | asking me the right questions ... what would I do with the money |
| refusing to take responsibility. | 1 | 0.0% | Klarna allowed these transactions to go through without verifying my age. Klarna refused to cancel the account |
| Reg X | 1 | 0.0% | XXXX |
| Reg Z. by Federal Reserve | 1 | 0.0% | these judges have been acting in complete defiance of enacted California and Federal Laws |
| REGAL CREDIT CORPORATION | 5 | 40.0% | Debt collection |
| regarding Acct XXXX | 1 | 0.0% | for whatever unknown reason |
| regarding inaccurate and unverifiable reporting.,,Rowland Avenue Management | 1 | 0.0% | including 15 U.S.C. 1692d ( harassment ) |
| regarding information that is illegal | 3 | 0.0% | the consumer is not asking for any reinvestigation |
