2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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3.0K companies starting with "M"

Showing 1.3K–1.4K of 3.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
misplacing 1
Misreport the Date of First Delinquency 1
misrepresent and willfully and intentionally violate my consumer rights as expressed by the FDCPA. I've never consented or agreed to enter into any implied or expressed contracts with PORTFOLIO RECOVERY ASSOCIATES 1
misrepresent my financial activity 3
misrepresent my financial responsibility 1
misrepresent my payment history 2
misrepresent the nature of the debt 2
misrepresentation 13
Misrepresentation 1
misrepresentation and misappropriation of funds 1
misrepresentation and non-compliance with federal student aid regulations warrant loan cancellation. Furthermore 7
misrepresentation and noncompliance with federal student aid regulations warrant loan cancellation. Furthermore 1
misrepresentation of character 3
misrepresentation of creditworthiness 69
misrepresentation of debt ; and attempting to collect debt/account ( s ) beyond both state and federal statute of limitations. 1
Misrepresentation of facts 1
misrepresentation of my financial activity 1
misrepresentation of reporting inaccurate debts 1
misrepresentation or the concealment 1
misrepresentations 4
misrepresented facts 1
misrepresented job placement rates for many of their programs of study. 1
misrepresented repayment terms 2
misrepresenting a consumers legal rights 3
misrepresenting consumer protections 1
misrepresenting her company with a sound alike '' name of a legitimate company and reported this to Instaloan. 1
misrepresenting its offer. This is nothing but a fraudulent bait and switch. 1
misrepresenting the character and amount of the debt 1
misrepresenting the facts - Likely unfair 1
misrepresenting the total costs of goods and services by omitting mandatory fees from advertised prices and misrepresenting the nature and purpose of fees.,,Nelnet 1
misrepresents my credit activity 3
misrepresents my creditworthiness and fails to acknowledge my rights as a consumer. 1
misrepresents my financial obligations 1
misrepresents my financial standing 1
misrepresents my payment history 3
misrepresents that XXXX transferred my mortgage ( without any mention of a transfer of the note ) to XXXX XXXX on XX/XX/XXXX ( See Exhibit 3 ) 1
misroute the dispute 1
miss other loss mitigation options 1
Miss. Code Ann. 15-1-3 and its radical application and operation of law was addressed as to correct and accurate reporting of accounts legally extinguished by the statute. 1
missed 1
missed a XXXX '' in my account number ( there were XXXX XXXX next to each other ). Despite Comenity 's repeated assurance -- as recorded on the phone call -- that this issue would not be reported to the credit bureaus and as such would not affect my credit score 1
missed bill 1
missed hearings 2
missed job opportunities 3
missed mortgage payments 1
missed out a lot of things 1
missed payment history for 1 month affecting my eligibility to move forward with my credit repair in which I pay hefty too bring to good/ excellent standing. 1
MISSED PAYMENTS 3
missed payments 2
missed payments to other accounts and tons of pain and suffering. Which ended up with the account being closed. We experienced identity theft issues do to the negligence of FAY SERVICING XXXX and its agents and affiliates. FAY SERVICING XXXX then accelerated to foreclosure proceedings in which we were contacted by a lawyer based in XXXX. We were not properly served and did not receive any proper form of communication. From XXXX of XXXX Until XXXX of XXXX we tried to reach a conclusion with FAY SERVICING XXXX. We researched the transaction from the best of our knowledge with clean hands and honor. Due to the lack of information being shared by the companies 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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