2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 4.3K–4.3K of 25.6K

Company Complaints
I have told them that they are illegally harming my credit by reporting a debt that I do not owe They just go back to their key phrase or their favorite thing to say and that is that I need to contact the lawyer and see what he or she says about it I sent them a registered letter with a copy of the email printed out from the store Director or storage manager saying that he has reviewed the security tape and he saw it that I paid for it and I do not owe for the bag I brought in the letter that they need to not only stop reporting me as delinquent to the credit XXXX 1
I have tried again multiple times to register on the Marcus site 1
I have tried everything with Barclays 1
I have tried repeatedly to get my money issued to me by Chase 1
I have tried several times to contact Keybank through customer service phone number 1
I have tried several times to no avail to get B of A to reimburse me the {$1800.00} because the great speed at which they released the funds to me led me to believe that the check was not counterfeit -- that it was legitimate. 1
I have tried to call all three Credit bureaus and every time I have been transferred and not helped ... . I feel like my rights are being violated under the Section 623 ( a ) ( 1 ) ( B ) and no one has been responding to all my attempts which resulted in failure. this is my last and final resort,,Affirm Holdings 1
I have tried to contact the bank representative 1
I have twice waited over 50 minutes only to be disconnected without any resolution or follow up ( with and without reaching a representative ). I am told to expect responses to emails within two days 1
I have two credits on my XXXX cards : One for {$2700.00} and one for {$130.00}. 1
I have two loans : One XXXX Loan 1
I have very little confidence in that actually happening. Also suppose the investigation '' takes longer than the average 2-3 months. A year 1
I have very little equity in my only property. 1
I have waited for extended periods of time without a response or been directed to automated systems that failed to address my concerns. This lack of adequate customer service has left me with unresolved problems that continue to affect my financial transactions. 1
I have well established that we were the victims of Wells Fargos criminal activity and actions from the very first contact with the company. XXXX XXXX fine for over charges made up charges late fees and other charges that began showing up on mortgage statements coming from XXXX MD XXXX as well as the XXXX accidental death insurance that showed up out of no where. They dont show up on the mortgage statements coming from XXXX NJ XXXX Only the mortgage statements from XXXX MD. The XX/XX/XXXX 1
I have witnessed my loan account with BB & T go delinquent with all types of charges without penalty to them for what they caused. Although these matters have not been resolved 1
I have worked hard to maintain a clean and stable identity and the presence of this false address damages my credibility with lenders 1
I have written Freedom Mortgage three times pointing out there was no escrow shortage 1
I have written to them in secure message 1
I have XXXX and do not need to be pushed into having a XXXX XXXX or a XXXX due to the attacks on me for my house. I paid them what they asked and I did n't think that I owed them that much and they still played their game and wanted XXXX more money and tired to intimidate me to pay above and beyond 1
I have XXXX auto loan through XXXX XXXX. I researched it 1
I have XXXX children and my husband was unemployed at that time. Im also wondering why at that time of modification 1
I have XXXX communication from XXXX XXXX as to the status of this case nor have they given me my {$1500.00} back 1
I have XXXX XXXX XXXX. I have all of my life together but sudden unfortunate events took place at once. All my informations regarding my financial status has been compromised by being affected thru cyber awareness identity theft 1
I have XXXX XXXX representatives calling me non-stop 1
I have XXXX XXXX XXXX XXXX am XXXX 1
I have yet to hear back from Foursight Capital on this extremely time-sensitive issue.,,OneMain Finance Corporation,IN,468XX,,Consent provided,Web,2025-04-04,Closed with explanation,Yes,N/A,12823977 1
I have yet to hear back from him or anyone at Freedom Mortgage to provide official documentation that shows the error was resolved. However 1
I have yet to hear back from XXXX XXXX XXXX.,,CAPITAL ONE FINANCIAL CORPORATION,CA,900XX,,Consent provided,Web,2025-10-24,Closed with explanation,Yes,N/A,16807737 1
I have yet to make any progress on this issue. I call in and get transferred from department to department and often end up speaking with customer representatives who speak very poor English and are difficult to understand. I request repeatedly to have a review initiated on my case but get nowhere. At the same time I receive multiple applications in the mail to apply for help 1
I have yet to receive a resolution or written notice of the investigations findings as of today 1
I have yet to receive a response or any indication that XXXX XXXX conducted an investigation 1
I have yet to receive a response to the Letter. But given XXXX XXXX attitude on the phone call 1
I have yet to receive any acknowledgment or response from TransUnion regarding this correspondence. 1
I have yet to receive any communication regarding this matter. It has now been two months since my account was locked 1
I have yet to receive any documentation confirming the validity of the debt. I respectfully request your offices provide me with competent evidence that I have any legal obligation to pay you. You contacted me by mail 11
I have yet to receive any documentation explaining my loans 1
I have yet to receive any response from Experian regarding this correspondence. 1
I have yet to receive any response regarding the instrument or receive the instrument back. I also mailed a response letter addressing the default notice via certified mail on XX/XX/XXXXXXXX tracking # XXXX XXXX XXXX XXXX XXXX XXXX. No response received as of today XX/XX/XXXX. 1
I have yet to receive lawful proof from ASCENDIUM EDUCATION XXXX that approval to collect on the alleged debt was granted in accordance to the UNITED STATES code listed above.,,Ascendium Education Group,MD,21234,,Consent provided,Web,2021-09-02,Closed with explanation,Yes,N/A,4685311 1
I have yet to receive lawful proof from NELNET that approval to collect on the alleged debt was granted in accordance to the UNITED STATES code listed above.,,Nelnet 1
I have yet to receive proper proof from Sallie Mae Bank 1
I have yet to receive that money. 1
I have yet to receive the information that I asked for and was told that my file was brought to him as a Problem File ''. I still have yet to receive the corrected calculations 1
I have yet to witness any meaningful action taken by the companies listed to rectify these erroneous entries. It is disconcerting to realize that my diligent efforts to correct these inaccuracies 7
I have zero confidence that they're going to 'fix my credit ' if it's ruined by them.,,EdFinancial Services,CO,80227,Servicemember,Consent provided,Web,2024-10-07,Closed with explanation,Yes,N/A,10374133 1
I have {$0.00} in credit card debt as confirmed by my credit reports. I only wanted to consolidate less than {$1500.00} in Amex charge card debt to help rebuild my credit as an identity theft survivor with damaged credit.,,JPMORGAN CHASE & CO.,NJ,07206,Servicemember,Consent provided,Web,2018-08-29,Closed with explanation,Yes,N/A,3005733 1
I have {$50.00} in cash to my name which I used to open the account at the new bank. I have an overdue credit card which is now maxed out because I have no cash and First National Bank has my {$15000.00} in limbo for almost 2 weeks and the best part is I now owe a late fee and all the interest on it because of this whole screwed up process and the repeatedly being lied to. I also have no way to pay my electric bill or buy groceries. Way to go First National. I clearly made the right decision to close my accounts when they bought out XXXX. I want my XXXX money!!!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FIRST NATIONAL BANK OF PENNSYLVANIA,PA,170XX,,Consent provided,Web,2016-02-25,Closed with explanation,Yes,No,1805498 1
I have {XXXX} in equity in my house and I feel they are making it impossible to get this modification done. I need help please ...,Company believes it acted appropriately as authorized by contract or law,Ocwen Financial Corporation,CT,06082,Servicemember,Consent provided,Web,2021-06-14,Closed with explanation,Yes,N/A,4452313 1
I haven't been able to get in contact with XXXX XXXX at all 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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