2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 4.2K–4.2K of 25.6K

Company Complaints
I have requested contracts from this company with my information and for more than 60 days I have not received any response from them 3
I have requested XX/XX/XXXX- XX/XX/XXXX 4 times and not one person has sent to me as of today 1
I have responsibilities still at large and this have set me back on every aspect. My lights was turned off on XX/XX/year> and i couldn't even make it to work because of this matter 1
I have resulted in this formal complaint in hopes that the CFPB can assist in this matter so that I can receive a truer and accurate investigation of my disputes to help get resolution to this frustrating issue as these companies have caused and continue to cause me nothing but stress and hassle. Given the numerous violations and blatant disregard to do their job 3
I have reviewed the transaction records for my Visa cards ( which were used to load the account ) and have verified that the funds were successfully transferred to my American Express Serve account. In sum 1
I have rights under 15 USC 1681 and these companies are governed by these laws and they violate my rights time and time again. I have a right to privacy and did not give these companies written permission to report the above misleading information which paralyze my way of living. 2
I have ripped my entire car apart 1
I have saved all of the emails and will attach them. The customer service rep was able to resolve ( after several days ) the login / email issue. I asked the rep if they could remove the late payments on my credit report 2
I have screenshots of the emails I would receive after each call 1
I have sent my documentation to Experian via XXXX XXXX this afternoon. Included with that was a memo I drafted requesting a phone call and/or email response to expedite resolution of the impasse in which I find myself. 1
I have sent the XXXX payment of {$1200.00} and I paid the XX/XX/XXXX taxes today in the amount of {$400.00},,Caliber Home Loans 1
I have sent these letters myself now on 4 occasions.. the companies are ruining people 's lives and are not being held accountable. Thank you in advance for looking into these issues.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,64086,,Consent provided,Web,2023-08-14,Closed with explanation,Yes,N/A,7400749 1
I have sent these letters myself now on 4 occasions.. the companies are ruining people 's lives and are not being held accountable. Thank you in advance for looking into these issues.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I have sent validation letters to this company 1
I have serious concerns regarding the quality control and oversight exercised in the handling of my insurance proceeds. 1
I have several tentacles wrapped into my XXXX accounts with Huntington. To move would be costly and time consuming. Can you help?,,HUNTINGTON NATIONAL BANK 1
I have since made sure to catch up on my payments and have been committed to maintaining a consistent and timely payment history moving forward. 2
I have since moved out and am currently looking for a tenant who can pay the mortgage that I am unable to pay. I will not accept a balloon payment or a higher payment. This is utterly ridiculous. 1
I have since received a letter stating that I am still ineligible because I was requesting a new account offer [ be ] applied to [ my ] existing account 1
I have some doubt 1
I have spend over {$100.00} in postage trying to fix their mistake. ) ( I called to check on the status of the documents multiple times between XX/XX/XXXX ) XX/XX/XXXXI called to check and was told that I could now fax my documents as well. My documents were faxed every day from XXXX XXXX XXXX. Also 1
I have spent over 100 hours on the phone trying to get answers to my questions. Their system is definitely flawed. I have written them letters and received no response. 1
I have spent so much time and energy calling the customer service 1
I have spoken to my cashiering department and here is what they see : The Debtor 's bank it adding a trailing XXXX at the end which the system is unable to identify a loan number because of that. '' I researched my previous payments to XXXX and found that there were atleast XXXX XXXX XXXX XXXX months of payments made since XXXX XXXX which included the trailing zero '' and every XXXX of those XXXX XXXX XXXX XXXX payments were credited to my mortgage without issue. None of those XXXX XXXX XXXX XXXX payments were rejected nor was I informed by XXXX at any time that there was an issue with the loan number on these checks. On XXXX XXXX 1
I have spoken to XXXX no less than 3 times. During each phone call 1
I have spoken with their account managers several times in order to get this resolved without success. At this point I am trying everything to clear this charge up. I am desperate as I have spend huge time on this and hours on the telephone without the respect of Synchrony Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,02446,Older American,Consent provided,Web,2022-11-29,Closed with explanation,Yes,N/A,6257117 1
I have spoken with their representatives and explained the situation. Just today 1
I have still not been told for what the charges were made 1
I have still not received a response or any other acknowledgement from Citibank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I have still not received credit for this payment. 1
I have still not received my credit report. 1
I have still not received the cash bonus 1
I have still yet to receive my monthly mortgage statements from Carrington ( CMS ) at my home address 1
I have stopped working for one hour to deal with all of this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
I have strong reason to believe that no proper reinvestigation took place 1
I have strong reason to believe that this charge-off may have been added erroneously or due to compromised data shared with or reported by third parties.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I have submitted a pay stub from XX/XX/2017 1
I have submitted claims and have heard nothing. CashApp support has neglected me.,,Block 1
I have submitted my police report 1
I have submitted payments totaling {$1000.00}. With the payment scheduled for XX/XX/XXXX 1
I have successfully disputed it with all three credit bureaus. XXXX removed it from my credit report on XX/XX/XXXX 1
I have suffered : Obstruction of payment completion despite active agreement Emotional distress from misleading communications and blocked access Reputational harm due to third-party exposure of sensitive financial information Procedural harm from unauthorized reframing and silence during dispute Loss of financial opportunity due to tradeline insertion triggered by XXXX missteps Time 2
I have suffered : Ongoing credit damage from an inflated tradeline Procedural obstruction in resolving the dispute Loss of financial opportunity due to inaccurate reporting Emotional distress and reputational harm from being misrepresented as delinquent Time 2
I have suffered and continue to suffer general and specific damages. I am also very upset at your firm 's intentional infliction of emotional distress and at the other diminishments of the quality of my life. 1
I have suffered and continue to suffer general and specific damages. I am comprehending that the credit reporting agencies 2
I have suffered concrete harm 1
I have suffered financial damages and as a result your company owe me {$1000.00} plus my attorny fees which will be associated with me taking legal action. I am hoping you understand that my next option is this. Im hoping you understand I have kept a close record of all response from you.,,EQUIFAX 5
I have suffered financial damages and as a result your company owe me {$1000.00} plus my attorny fees which will be associated with me taking legal action. I am hoping you understand that my next option is this. Im hoping you understand I have kept a close record of all response from you.,,Experian Information Solutions Inc.,AZ,85050,,Consent provided,Web,2024-06-09,Closed with explanation,Yes,N/A,9214326 1
I have suffered financial damages and as a result your company owe me {$1000.00} plus my attorny fees which will be associated with me taking legal action. I am hoping you understand that my next option is this. Im hoping you understand I have kept a close record of all response from you.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,85050,,Consent provided,Web,2024-06-15,Closed with explanation,Yes,N/A,9258928 1
I have suffered financial damages and as a result your company owe me {$1000.00} plus my attorny fees which will be associated with me taking legal action. I am hoping you understand that my next option is this. Im hoping you understand I have kept a close record of all response from you.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,85050,,Consent provided,Web,2024-12-02,Closed with explanation,Yes,N/A,10999305 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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