2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 3.1K–3.1K of 25.6K

Company Complaints
I found that only two of my five accounts had actually been unlocked. 1
I found that others had had the same problem with these two institutions. I ultimately did not use XXXX XXXX 1
I found that the services were severely misrepresented. 1
I found that the XXXX had a tax lien attached to my property for a woman with the same name as my mother who lived in a different city. After explaining the issue and getting the XXXX to correct the issue 1
I found that there was a {$2700.00} balance owned on my account. I immediately reconciled each of the transactions since XXXX using the monthly statements 1
I found that these actions were initiated without proper validation or compliant proof from any of the reporting entities. 1
I found the Identity theft page on internet and oppened a case inmediateley 2
I found the interactions to be frustrating and dismissive. 1
I found the number of charges was more than they should have been 1
I found transactions for household items 1
I found two ATM receipts that stated on the right upper corner that a card was not used to process these withdrawals. There you had it 1
I found XXXX XXXX 1
I fully believed ( and had been told ) that my accounts were all up to date and current. 1
I fully believed that I would be approved. 1
I fully expected that I would not be receiving this fax ; so I went through the numbers with her again to make sure I was paying the correct amount. This time 1
I fully expected that the payment amount would cover the current minimum payment due amount and it would have but for Capital One unlawfully adding a {$39.00} late fee to the expected minimum payment due amount. When it did this 1
I fully intend to complete the transaction with another loan officer and lender 1
I fully intend to pursue litigation in this matter to enforce my rights under the FCRA. Therefore 1
I further declined for them to continue the claim and told her that I will leave Wells Fargo next month. I was told that the department responsible for giving me access back on the account was closed and that I would have to call tomorrow. 1
I gave capital one a call immediately around XXXX XXXX 1
I gave her a detailed description of my household items that needed to be transported 1
I gave her all bank statements 1
I gave her my confirmation number and the phone disconnected. 1
I gave her that information and so far nothing yet. On XX/XX/XXXX when I called she was able to access the file because when I asked her questions 1
I gave him all that info. A couple weeks past 1
I gave him my back account information. Once I realized what happened 1
I gave his telephone number and asked you to call him 1
I gave in to their demands and paid the arbitrary charge of {$1000.00} on the spot. I wanted to pay through the bank as I usually do with my regular car payments but the W.F. collectors would n't allow it ; they said it had to be over the phone and then they proceeded to charge me an extra {$10.00} for the Transaction Fee. '' I then requested they send me a letter explaining the reason for the impromptu charge of {$1000.00} and to do so via fax to the W.F. Branch where I was at making the call. But they said No 1
I gave in. I had to get past her angry demeanor to explain the situation to her 1
I gave my full name 1
I gave other information like my XXXX code under the pretense I was verifying my info with XXXX XXXX. 1
I gave pictures 1
I gave the company the benefit of the doubt 1
I gave them a chance 1
I gave them a chance to cure this account and they failed to MODIFY and supply the required information as requested. 1
I gave them my account information 1
I gave them payment in full and it was rejected without cause or reason and not returned. 1
I gave them priority and paid them much faster than any other account : Because this accounts includes the oldest one 1
I gave them. So how can they be that irresponsible to literally mess up their own verification process 1
i gave then about XXXX doics as proof as well as detailed statements 1
I gave up until a friend advised me that I could complain to the Consumer Finance Protection Bureau. 1
I gave up. According to Louisiana law 1
I genuinely feel like the police officers Ive spoke to are XXXX from the way these dismissed me. I cant afford lawyers and I would genuinely appreciate anyone help.,,CAPITAL ONE FINANCIAL CORPORATION,NY,10451,,Consent provided,Web,2024-03-28,Closed with explanation,Yes,N/A,8649922 1
I genuinely feel like the police officers Ive spoke to are XXXX from the way these dismissed me. I cant afford lawyers and I would genuinely appreciate anyone help.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,10451,,Consent provided,Web,2024-03-28,Closed with explanation,Yes,N/A,8649733 1
I get a call back from XXXX. I miss her call 1
I get a call from XXXX XXXX ( XXXX XXXX ) who had no information for me at all. First 1
I get a different rep and there is no consistency. XXXX never rang me back. 1
i get a message from XXXX supposedly having an answer of explanation of the XXXX XXXX X 's in payments showing 1
I get an email I was approved '' for the XXXX account. 1
I get an error message. I've tried this many times 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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