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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 24.8K–24.9K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
it now says XX/XX/XXXX. 1
it obviously could not lie to the IRS and the tax form proved that the oral statements made by MOHELA 's representatives were untrue. 1
it only comes back as accurate and remains on your credit? This credit scoring system only favors/benefits the companies 1
it only provided value ( and financial benefit ) to better.com. 1
it only says XXXX XXXX- which again is not my name. ( Ref Page 7 and Ref Page8 ) I would like to know : 1. Why my account was closed. The reason sent to me by Citi is not valid. 1
it only shown a few anonymous calls and no messages from the credit card company all these time. The credit card representative only agree to drop the bill to {$42.00}. XXXX and if I pay for that amount 1
it only takes 3 days to mail a letter to the East Coast. I can not imagine that a company such as chase does not have mail pick up every day or can not process a refund check sooner than 7-10 BUSINESS DAYS. I am sure that I am not the only one this has happened to and concerned for my fellow customers who do not know that can not opt-out of an option refund process 1
it opened to public who want to apply. 1
it operates separately 1
it outlines the procedures 1
it outlines the threatening communications received by Victim and requests further damages for pain and suffering. 1
it overdrew our account by {$9000.00} 1
it permits predatory lenders and bad actors like Freedom Mortgage to continue intentionally cause customers to default. Freedom Mortgage 1
it predates the relationship between XXXX XXXX and I. Plus it is signed well over a year after it was drafted. I responded with a 2nd notice of failure to provide validation dated XX/XX/XXXX. Where is the contract that created the obligation 2
it provides that a consumer is able to determine how payments apply to a specific account. Wells Fargo was thus far unable to do this 1
it raises a critical question : What permissible business purpose could they possibly have to access my credit file? 1
it raises concerns about a potential conflict of interest 1
it rather shows that the account was closed. Because of this being coded incorrectly and not reflecting that a payment was made 3
it read that the card is not valid. Then we emailed Direct Express at XXXX. We were able to receive XXXX response from them that asked for my name and phone number 1
it reads Transunion LLC Consumer Dispute Center XXXX 1
it reads XXXX Consumer Dispute Center PXXXX 1
it reads XXXX XXXX 1
it really is. 1
it reflects a lack of empathy and professionalism that contradicts the values one would expect from a credit union serving its members. 1
it refused. 1
it refuses to let me transfer them out. After multiple emails phone calls and exchanges they made it to the wallet! Well 75 % of it did... I subscribe to coinbase one 1
it relied on automated verification processes through third-party data vendors 1
it remains legally inaccurate. 2
it remains unresolved due to their corporate wide policy to use psychologically abusive tactics such as gaslighting 1
it returns me to the automated system. 1
it said I violated buyer protection policies 1
it said I was 15 days past due. After calling them 1
it said that USAA policy dictates that they will not remove accurate information from credit reports. regardless of dispute. When I read this to the debt collector on the phone 1
it said that XXXX policy dictates that they will not remove accurate information from credit reports. regardless of dispute. When I read this to the debt collector on the phone 3
it said the same thing as before ; my identity could not be verified 1
it said this phone number has restrictions 1
it says 1
it says Free from the makers of XXXX. '' I do use XXXXXXXX to file my taxes 1
it says I can only connect you with a representative under certain specific circumstances '' then back to zero 1
it says XXXX XXXX XXXX 1
it says XXXX XXXX XXXXXXXX ''. This has to be some kind of joke or fraud and should be illegal. I have tried other numbers claiming that they are customer support from Experian. Every single time 1
it says I had a promotional offer for {$5.00} off for 3 months only. So 1
it says I'm delinquent. On the next part says 1
it says nothing at all about how late fees will be treated and how they will be applied. 1
it says on XX/XX/XXXX it was reconsidered and approved. Chase that makes no since. if there was no application ( which we both know there is ) 1
it says that process time can take up to 90 *business* days. After doing additional research 1
it says the document can't be retrieved 1
it says the organization : A ) should have measures in place across all payment channels and products to detect suspicious transactions or activities that might indicate fraud or financial abuse. It then lists the following examples of suspicious activity on customer accounts : a. multiple cheque books; b. suddenly increased spending ; c. transfers to other accounts ; d. multiple password attempts ; e. logins from new devices 1
it says the organization : A ) should have measures in place across all payment channels and products to detect suspicious transactions or activities that might indicate fraud or financial abuse. It then lists the following examples of suspicious activity on customer accounts : a. multiple chequebooks; b. sudden increased spending ; c. transfers to other accounts ; d. multiple password attempts ; e. logins from new devices 1
it says the organization : A ) should have measures in place across all payment channels and products to detect suspicious transactions or activities that might indicate fraud or financial abuse. It then lists the following examples of suspicious activity on customer accounts : a. multiple chequebooks; b. suddenly increased spending ; c. transfers to other accounts ; d. multiple password attempts ; e. logins from new devices 2

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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