2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 22.7K–22.8K of 25.6K

Company Complaints
incorrect payment status XXXX. **Account Holder : XXXX XXXX XXXX XXXX XXXX XXXX : ** incorrect balance 1
Incorrect personal address information ( despite providing my valid XXXX ). 1
incorrect personal information 3
incorrect plumbing ( including they installed a completely rusted pipe ) 1
incorrect reporting 4
incorrect reporting. 5
incorrect. Considering the information indicating a Fair Credit Reporting Act violation 4
incorrectly 2
incorrectly ; 5. Your company reported unverified derogatory information to my consumer/credit report ; 6. Your company failed to provide me with competent and documentary evidence to prove that the disputed information is verified. The law is clear : If the CRA can not validate the information with the information furnisher 2
incorrectly Considering the information indicating a Fair Credit Reporting Act violation 1
incorrectly filed my claim 1
incorrectly shows an amount due of {$13000.00}. 1
incorrectly. 16
incorrectly. Considering the information indicating a Fair Credit Reporting Act violation 2
incorrectly. Considering the information indicating a Fair Credit Reporting Act violation 1
incorrectly. Considering the information indicating a Fair Credit Reporting Act violation 3
incorrectly. Considering the information currently showing under my social security number to be PERMANEMTLY DELETED from my credit report immediately.,,EQUIFAX 1
incorrectly. Considering the information currently showing under my social security number to be PERMANEMTLY DELETED from my credit report immediately.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30082,,Consent provided,Web,2019-12-07,Closed with non-monetary relief,Yes,N/A,3461386 1
incorrectly. Considering the information indicating a Fair Credit Reporting Act violation 96
incorrectly. Considering the information indicating a Fair Credit Reporting Act Violation 1
incorrectly. I have requested numerous times that Experian upholds their fiduciary duties and handle my consumer file properly 1
incorrectly.,,EQUIFAX 1
incorrectly.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30350,,Consent provided,Web,2019-06-20,Closed with explanation,Yes,N/A,3281222 1
incorrectly.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
increase my credit utilization ratio 1
increased fees and interest assessed to my account 1
increased interest from misapplication of payments 1
increased interest rates 4
increased our alleged amount we owed from {$200000.00} from XX/XX/XXXX increased to {$360000.00} of XXXX instead cancelling {$80000.00} as they allegedly claimed IRS form 1099-C and as seen to our Mortgage Statements from XXXX up to XXXX ( Evidence attached herein ). 1
increased security scrutiny 1
increased the interest rate to 7.125 and extended the maturity date and loan balance ). I was offered the Final Evaluation and increased ALL the terms of my VA home loan. PHH DID NOT FOLLOW THE VA GUIDELINES NOTED IN THE CIRCULAR- ( XXXX DATED XX/XX/XXXX TITLED COVID-19 HOME RETENTION WATERFALL AND COVID-19 REFUND MODIFICATION ). 1
increased the limits on both the secured and unsecured card 1
increases interest rates 1
increasing 2 times the transactions 1
increasing amounts from {$34000.00} - XXXX 1
increasing borrowing costs 1
increasing from {$2000.00} to {$2100.00} by forbearance end. However 1
increasing my debt burden substantially. 1
increasing my interest rate 2 % more than stated on the decision page ( p.7 ). Through its credit policies 1
increasing my monthly payment by {$83.00} starting XX/XX/XXXX. 1
increasing pain and functional impairment. 1
increasing penalties and not having a customer service representative stay with your case. 1
increasing the amount you must repay. 1
increasing the balance of my account at that time to nearly $ XXXX. As a result 1
increasing the payment amounts each month -- when prompted to do so -- resulted in a cancellation of the monthly autopay without any warning and without our knowledge. 1
increasing the risk of : misapplied payments incorrect delinquency statuses erroneous foreclosure activity inaccurate payoff calculations compromised escrow data These failures directly violate the CFPBs servicing standards and have been treated as UDAAP violations in CFPB XXXX XXXX 1
increasing the risk of liens and judgments placed on the people. Over time 1
increasing the risk of lost opportunities and unfair judgments.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
increasing unpaid principal balances 1
incredibly 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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