2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 22.3K–22.4K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
including the categories of information that may be disclosed ; ( 2 ) disclosing nonpublic personal information of persons who have ceased to be customers of the financial institution ; and ( 3 ) protecting the nonpublic personal information of consumers.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,CA,91941,Servicemember,Consent provided,Web,2023-12-01,Closed with explanation,Yes,N/A,7934328 1
including the categories of information that may be disclosed ; ( 2 ) disclosing nonpublic personal information of persons who have ceased to be customers of the financial institution; and ( 3 ) protecting the nonpublic personal information of consumers. 3
including the categories of information that may be disclosed ; ( XXXX ) disclosing nonpublic personal information of persons who have ceased to be customers of the financial institution; and ( XXXX ) protecting the nonpublic personal information of consumers. 1
including the CEO and salespersons. For additional information on this investigation 1
including the chain of custody from the original creditor to your agency. 1
including the chain of title or assignment ; 5. Proof that the statute of limitations for collection has not expired ; and 6. Proof that you are licensed to collect debts in the District of Columbia. 2
including the check number 1
including the circumstances under which the notice must be provided after the terms offered to the consumer were set based on information from a consumer report. 6
including the closed 2
including the complete payment history on this account 1
including the constant delays 1
including the Consumer Financial Protection Bureau ( CFPB ) and the Federal Trade Commission ( FTC ).,,Resurgent Capital Services L.P.,MA,02302,,Consent provided,Web,2025-03-11,Closed with non-monetary relief,Yes,N/A,12403927 1
including the contract/ statement showing the date this account was open. Or delete this account immediately. 1
including the correct address : Correct Address : XXXX Harbor XXXX XXXX 1
including the cost of any items excluded from thefinance chargepursuant tosection 1605 of this title ; Now that the fraud inside the itemized Amount financed & Finance Charge is addressed 1
including the creditor name 1
including the current one 1
including the date 5
including the date and address used None of this has been provided.,Company believes it acted appropriately as authorized by contract or law,CCS Financial Services 1
including the date of the inspection 1
including the date opened and last reported dates 3
including the dates of default and the basis for continued negative reporting. 1
including the dates of delinquency and balance accuracy 1
including the dates of delinquency and the last activity on the account. I understand that under the Fair Debt Collection Practices Act ( FDCPA ) 2
including the dates on which SPS made these requests. Addfitionally please provide us with a copy of the supporting PSA Language that indicagtes that the servicer is not allowed to modify our mortgage including any language referring to a Waterfall Modification Approach that the servicer is at liberty to use to modify our mortgage. I understand that the PSA language form XXXX referrs to XXXX XXXX XXXX as the servicer. I would expect to see a present day PSA that references SPS as the present day servicer. Sincerely 1
including the deletion of inaccurate personal data 1
including the disputed amount above. American Express failed and mishandled the fraud disputes every month 1
including the disputed amount on XX/XX/XXXX. 1
including the due dates of recurring payments. 1
including the duty to investigate disputed information. In addition 3
including the duty to investigate disputes and report accurate information. Any account reported without proper verification or updated documentation could be considered a violation of federal law. 1
including the early payoff 1
including the educational interests of the child for whom consent would otherwise be required ; ( B ) officials of other schools or school systems in which the student seeks or intends to enroll 12
including the Electronic Fund Transfer Act ( Regulation E ). 1
including the Electronic Fund Transfer Act ( XXXX ) and Consumer Financial Protection Bureau ( CFPB ) guidelines 1
including the exact dates 1
including the exact method of verification and physical documentation used to confirm their accuracy. If TransUnion can not provide that evidence 1
including the exact method of verification and physical documentation used to confirm their accuracy. If XXXX can not provide that evidence 1
including the fact that I did not post my job on/through XXXX 1
including the fact that there was no police report. She informed me that I had purchased full coverage and was not liable for the damages 1
including the fact that these transactions were refunded and should not affect my account. 1
including the failure to communicate that a disputed debt is disputed. 2
including the failure to communicate that a disputed debt is disputed. '' Violation 4 : Misrepresentation of Character 1
including the failure to communicate that a disputed debt is disputed. ( Please attached XXXX report XXXX & XXXX ),,Kriya Capital 1
including the failure to communicate that a disputed debt is disputed. ( This matter has been adjudicated in the Court of Common Pleas of XXXX County 1
including the failure to communicate that a disputed debt is disputed. By determining and reporting the disputed account as accurate 1
including the Fair Credit Billing Act 1
including the Fair Credit Reporting Act ( 15 U.S.C. 1681 et seq. ) 1
including the Fair Credit Reporting Act ( FCRA 1
including the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ). 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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