2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 21.8K–21.8K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
including but not limited to inquiries related to the fraudulent accounts above. 2
including but not limited to my social security number 1
including but not limited to phone calls 5
including but not limited to seeking monetary damages 1
including but not limited to severe injuries to my mental and emotional health 3
including but not limited to the dissemination of false information and failure to disclose material facts in consumer transactions. 1
including but not limited to the Fair Credit Reporting Act 2
including but not limited to the Fair Credit Reporting Act ( FCRA ). 1
including but not limited to the Fair Credit Reporting Act and any other relevant regulations 11
including but not limited to the Fair Debt Collection Practices Act ( FDCPA ) or other consumer protection statutes 1
including but not limited to the following : All student loan accounts 3
including but not limited to the following : Transaction amounting to {$260.00} 1
including but not limited to the following : {$2000.00} I am able to provide a copy of each of the following documents to this letter : 1. A copy of my Bank Statement which includes : o Copy of Fraudulent Check deposited and withdrawn o The police report about the theft of my identity and robbery that happened in XXXX XXXX. 1
including but not limited to the following : {$580.00},Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,OH,XXXXX,,Consent provided,Web,2020-07-03,Closed with explanation,Yes,N/A,3727791 1
including but not limited to the following issues 4
including but not limited to the landlord 1
including but not limited to the two described below. 1
including but not limited to the vehicle 's alignment and failure to have it properly tested before advertising for sale. After informing XXXX XXXX 1
including but not limited to thin-air securities like Mortgage Servicing Rights ( MSR ). All of these transactions are subjects of SEC Act ; Sarbanes-Oxley Act 1
including but not limited to those named above 1
including but not limited to those regarding : Fraudulent and unauthorized debits ; Illegal and unexplained money order holds ; Retaliatory reversal of refunded claims after settlement demands ; Misconduct and misrepresentations by Chase employees and agents ; An immediate third-party evaluation of Chases repeated refusal to comply with my demands for arbitration 1
including but not limited to unjust damage to my credit score and creditworthiness 1
including but not limited to XXXX Boost. We must return to a common ground that is fair for all consumers in the United States 1
including but not limited to XXXX Boost. We must return to a common ground that is fair for all consumers in the United States 1
including but not limited to XXXX XXXX. We must return to a common ground that is fair for all consumers in the United States 42
including but not limited to XXXX Boost. We must return to a common ground that is fair for all consumers in the United States 2
including but not limited to XXXX XXXX. We must return to a common ground that is fair for all consumers in the United States 67
including but not limited to XXXX XXXX We must return to a common ground that is fair for all consumers in the United States 4
including but not limited to XXXX XXXX. We must return to a common ground that is fair for all consumers in the United States 39
including but not limited to XXXX XXXXXXXX. We must return to a common ground that is fair for all consumers in the United States 6
including but not limited to XXXXXXXX XXXX XXXX XXXX XXXX. 1
including by changing the dates of XXXX delinquency for accounts that remained delinquent month after month ( i.e. 1
including by crediting amounts not validly earned due to nonconforming service. 1
including by phone or through writing in the mail 1
including by providing them with account and tax statements Accept instructions from the former minor regarding the account ; and Pay account funds to the former minor '' On XX/XX/2023 I called Ally Bank and provided instructions to provide me full and exclusive access and administrative control of my XXXX account. Ally Bank refused to do this 1
including by reason of a failure by a consumer to provide sufficient information to investigate the disputed information. ( B ) Notice of determination. Upon making any determination in accordance with subparagraph ( A ) that a dispute is frivolous or irrelevant 1
including by satisfying any payment obligations contained therein ; 2. We may recover any and all damages we have incurred 1
including by XXXX 1
including cable 3
including calls 2
including calls stating that LP Finance would pursue legal action. No legal action was taken only continued harassment. 1
including certain disclosures to consumer reporting agencies under 31 U.S.C. 3711 ( e ). To the extent that federal agencies or institutions have disclosed information about me 2
including certain sensitive personal information stored in those systems.,,EQUIFAX 1
including certain sensitive personal information stored in those systems.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,32720,,Consent provided,Web,2024-12-13,Closed with explanation,Yes,N/A,11150100 1
including CFPB 4
including charge-offs 1
including charges that were unfairly reported without proper notice. 15 USC 1666b : Requires creditors to provide clear and timely statements before reporting a late payment. Capital One failed to do so in this case. 1
including charges that were unfairly reported without proper notice. 15 USC 1666b : Requires creditors to provide clear and timely statements before reporting a late payment. XXXX XXXX failed to do so in this case. 3
including charging this transaction back to the merchant and issuing a credit in the amount in dispute including any fees and accrued interest associated with this transaction.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,MD,XXXXX,,Consent provided,Web,2022-03-29,Closed with explanation,Yes,N/A,5383649 1
including chat logs and their refund denial. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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